Website Sales Attendant at Denri Africa

KEY RESPONSIBILITIES:

• Respond promptly to customer inquiries via the website and WhatsApp.
• Convert online inquiries into successful sales.
• Provide accurate product information, pricing, and order support.
• Follow up on leads, pending orders, and customer inquiries.
• Coordinate with shops, inventory, and dispatch teams
• to ensure smooth order fulfillment.
• Deliver exceptional customer service while upholding Denri's brand values.

SKILLS & QUALITIES:

• Prior experience in online sales, WhatsApp sales, or digital customer service.
• Strong written communication skills with a sales-driven mindset.
• Ability to handle multiple chats and customers efficiently.
• Customer-focused, proactive, and detail-oriented.
• Familiarity with e-commerce platforms is an added advantage.