AddressBritam General Insurance Elgon Road, Upper Hill. Nairobi.
About Britam
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financi... read moreal products and services in Insurance, Asset management, Banking and Property.
Our Mission is to provide outstanding financial services to our customers.
Our Vision is to be the most trusted financial service partner.
We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.
Job Purpose:
Assists in the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.
Assists in
Job Purpose:
To enhance customer satisfaction by reducing turnaround time in processing of medical claims and enhance cost effective care whilst provide quality care.
Key Responsibilities:
Job purpose:
The role holder will be responsible for providing overall leadership to all Financial Advisors and Units in the branch in delivering set production targets in Ordinary Life and all oth
Job Purpose:
Work with other departments within the Group to identify requirements and develop Mobile solutions (database design, workflows, user/data interfaces, integrations) and design, developm
Job Purpose:
This role will assist the Legal Claims Manager in the provision of legal support to the corporate segment and the effective management of litigation and contractual risks.
Key respo
Job Purpose:
This role will assist the Legal Claims Manager in the provision of legal support to the corporate segment and the effective management of litigation and contractual risks.
Key respo
Job Purpose:
Growth of medical insurance business to meet set annual premium targets
Key responsibilities
Secure new business directly or through intermediaries in all the business channel
Job Purpose:
The job holder will be responsible for financial controls i.e. for receipting, account payables bank, inter-company, and general ledger reconciliation and compliance.
Key Responsibi
Job Purpose:
The Senior Claims Officer role is responsible Ensuring that claims are accurately assessed, processed and paid in accordance with company regulations and standards, through pr
Job purpose:
Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.
Key r
Job Purpose:
Responsible for management of branch operations in accordance with set SLAs.
Key responsibilities:
Oversee day to day running of the branch operations i.e. claims, underwritin
Job Purpose:
Reporting to the Head Of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), growing regional presence & diversifying product p
Job Purpose:
To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy
Job Purpose:
The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team leaders and ma
Job Purpose:
Work with other departments within the Group to identify requirements and develop Mobile solutions (database design, workflows, user/data interfaces, integrations) and design, devel
Job Purpose:
The job holder is responsible for managing Medical Contact Centre for both Corporate Health and EMC departments by providing support and resolution to customer queries and complaint
Job Purpose:
Britam believes doing good is good business and the holder of the role will be responsible for supporting and driving initiatives to institutionalize sustainability across the Group
Job Purpose:
The role holder will be responsible for providing relevant insights that help the organisation make better decisions, identify possible new growth initiatives, and build a pipeline
Cons: Workload is almost unmanageable
Most bosses are unpleasant and mistreat their juniors
One cannot launch a complaint against their boss to the HR
The HR do not address employees concerns at all
The HR lack compassion for people
