Address9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi.
About Equity Bank Kenya
Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), a... read morend continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange.
Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources.
Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is "to be the champion of the socio-economic prosperity of the people of Africa”.
Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint.
Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model.
Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment.
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Roles and responsibilities:
CX Intelligence Framework & Strategy
Develop and implement a comprehensive CX intelligence framework that integrates multiple data sources
C
Job purpose:
To lead the development and implementation of contact center excellence frameworks that deliver best-in-class service across all Equity Group contact centers. This role drives excep
To provide leadership in SME segment and development in line with the branch overall strategy. The role responsible for meeting business developments strategic targets and responsible in establishing
Key Responsibilities:
Quality Management of Biashara Banking Portfolio
Overseeing the Micro business growth in line with “BIMSI” as per the bank strategy
Maintains the sector Pa
Job Purpose:
To provide leadership in SME segment and development in line with the branch overall strategy. The role responsible for meeting business developments strategic targets and responsible
Role Purpose:
To support in the design, implementation, and maintenance the overarching governance framework for the Group's supply chain operations, ensuring alignment with strategic object
THE KEY RESPONSIBILITIES (DUTIES)
Performance Monitoring Framework Design & Implementation
Lead the design and implementation of comprehensive performance monitoring frameworks for all sup
Responsible for creating, implementing, and evaluating communication and advertising strategies to ensure effective and consistent messaging both internally and externally. The role is essential
THE KEY RESPONSIBILITIES (DUTIES)
Product Strategy & Ownership
Define and execute the product roadmap for fraud, GRC, and AML platforms aligned with Equity Group’
Job Purpose:
The Audit Manager is responsible for managing internal audit assignments in accordance with the approved annual audit plan. The Audit Manager will be responsible for the identification
Description
Regulatory Framework & Obligations Management
Develop and maintain the Group Supply Chain Compliance Framework covering:
Global standards: ISO 28000 (Security), GDPR
Job Purpose
The Head of Non-Bank Financial Institutions (NBFIs) & Financial Institutions (FIs) is responsible for providing overarching strategic, commercial and relationship lea
Job Purpose
The Youth Banking Manager provides end-to-end strategic leadership for the Bank’s Youth Segment, with accountability for the design, execution and scaling of the youth banking str
Job Purpose:
The job holder will be vital in analyzing disputed transactions (Chargebacks for both Issuing and Acquiring) and making decisions based on the Card Schemes (Visa, MasterCard, UPI and K
Key Responsibilities:
Requirement Gathering & Business Needs Analysis - Collaborate with Country Treasurers, Sector and Segment Heads, Product Teams, Finance, IT and Operations teams to gath
Job purpose:
Lead in implementing and managing a fully functional revenue assurance function in Finserve providing a comprehensive revenue assurance for all business functions to seal any revenue l
Job Responsibilities:
Stakeholder Engagement and Outreach:
Hold consultative meetings with stakeholders (e.g., Chiefs, market opinion leaders) to arrange meetings with potential clients (grou
