Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work.
Since then, we've employed more than 8,000 people in Kenya, Uganda, India, and Haiti.
Samasource was born out of the belief that talent is equally distributed, but opportunity ... read moreis not.
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We help unlock opportunity for low-income people by sourcing data projects from some of the world's largest companies.
Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.
Job Description:
Samasource operates Digital Basics, a digital training program targeted at low income youths, and Digital Impact Sourcing Centers in Nairobi, Kenya and Gulu, Uganda. We ex
Job description
Position Summary
Reporting to the IT Manager, the incumbent shall be responsible for supporting the Organization’s Network Infrastructure.
Responsibilities
Duties will includ
Job description
Duties And Responsibilities
Conduct trainings at the learning centers to equip learners with knowledge and skills from the SamaDB curriculum.
Work under minimum supervision to con
Job Description
The Samasource Quality Analyst is responsible for analyzing the levels of quality of work in the different Samasource work streams, measuring compliance against set standards and reco
Reporting to the Team Leader, the Agent will be responsible for content classification/categorization, in-depth web research, web based customer service as per specific provided guidelines and client
Responsibilities
Reporting to the Team Leader, the Junior Agent will be responsible for processing data as per client specifications. Duties will include but not be limited to:
Preliminary Feed In
About the job
The Quality Assurance (QA) Supervisor is a key member of the Training & Quality Assurance department, with a focus on quality, adherence, process and workflow audits and improvement
Job description
Overview
Samasource Impact Sourcing Delivery Center -SamaDC, is seeking a seasoned BPO leader to oversee the day to day business operations of the center. The Portfolio Manager repre
Job descriptionThe Company
Samasource is a social enterprise that provides dignified, internet-based work to people living in poverty. We build technology that helps leverage the brain-power of the p
Job Description
Reporting to the Head of Human Resources and Administration, the incumbent shall oversee the day to day operations of the Admin department and ensure smooth coordination between the A
Job Description
The agent will be responsible for processing data as per client specifications
Responsibilities
Research products across several e-commerce platforms
Write product descriptions a
Job Description
Create quality strategies for the assigned projects, monitor and evaluate effectiveness, and address any identified gaps/institute corrective actions.
Oversee and manage enforcemen
Job Description
Daily supervision, coaching, mentoring, motivation and coordination of a team of Quality Analysts to ensure reporting requirements and performance metrics are met
Provide qualitati
To Qualify Candidates Must Have
A bachelor's degree in Computer Science or a related discipline.
Knowledge in Linux systems
Possession of CCNA or MCSE / MCITP an added advantage
approximately
Job Description
Title/Position: Quality Manager
Location: Nairobi
Department or Business Unit: Service Delivery
Employment Type: Full Time
Min. Experience: Quality Analyst
Responsibiliti
Job Description:
Reporting to the Head of Human Resources, the HR Manager shall ensure the execution of HR policies/procedures, co-ordinate talent management and development, and handle the day to da
Role & Responsibilities
Samasource is looking for a temporary Human Resources Assistant to work on a 3 month contract. The incumbent will be responsible for assisting in the day to day operations
Job Description
Reporting to the Senior Business Analyst, the incumbent will be responsible for developing analysis and reporting capabilities as well as monitoring performance and quality control pl
Pros: Growth albeit after a long time.
Exposure to new skills.
Cons: Confirmation into positions takes a long time i.e. you can be on probation for more than 1 year.
High pressure environment therefore compensation does not seem sufficient.
