Job Description
Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standard
Job Description
Develop and implement strategic revenue plans to optimize the hotel's financial performance.
Analyze market trends, competitive landscape, and customer behavior to identify
The F & B Supervisor will assist the Assistant Operations in ensuring smooth by running by handling day-to-day operations of the (restaurant, food matt and the bar), managing resources, managin
Job Summary
The Barista shall be responsible for production of all hot beverages, different types of coffee. smoothies, alcoholic and non-alcoholic drinks in the establishment and for the delive
Job Description
We are looking to grow our team and engage a highly motivated and passionate Junior Sous Chef who will work closely with the team to drive and deliver on the Fairmont promise, tu
Job Purpose
Serena Hotels is seeking to fill the position of IT Services Specialist, based in Kenya. Under the direction of the Country IT Manager, the IT Services Specialist is responsible for th
Job Description
We are looking to grow our team and engage a highly motivated and passionate IT Officer who will work closely with the team to drive and deliver on the Fairmont promise, turni
Job Description
Cluster Marketing & Communications Manager
Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strat
Job Description
To ensure that all responsible service of alcohol procedures are practiced at all times
Greets guests and escorts them to tables
Trains and monitors Food and Beverage A
Job Description
Responsible for maximizing the hotel’s meeting and events revenue.
Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting call
Job Description
To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction
To oversee daily bar operations as per the SOPs
To participate actively in the cre
Job Description
Supervise the day-to-day operation of the department to ensure service standards are followed
Maintain all guest rooms, public areas and heart of the house areas; ensuring that
JOB DESCRIPTION
Able to prepare all Food and beverage mise-en-place duties prior to service.
Able to provide a warm welcome and fond farewell to the guests.
Greet guests according to t
Job Description
To provide an effective system to track Payable Accounts for effective Cash Flow Management;
To obtain, date-stamp and file all documents which support authorized purchases and
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Responsibilities
Perform all check
Job Description
Consistently offer professional, friendly and engaging service
Maintain complete knowledge of and comply with all departmental policies/service/procedures and standards
Able
Job Description
To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets’ strategy and values.
Job Description
Responsible for assisting in overseeing all aspects of the kitchen and you will be managing and motivating a professional brigade, ensuring that ongoing training and development
The Hospitality industry is a widespread industry that can incorporate other businesses. One of Its most defining tag is that it focuses on customer satisfaction. The hospitality industry has a broad category of fields within its service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry etc. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income. A hospitality system such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations. (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.). There are vast opportunities to explore in this industry.
