Scope of Work
The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and
PURPOSE:
To provide general customer service in respect to medical business customers.
PRIMARY RESPONSIBILITIES:
Receive and respond to Medical emergency lines and ensure 24 hour coverage.
The Role:
The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while
Duties and Responsibilities
Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an e
Act as the gatekeeper of the Company, you will be our vendor’s first point of contact, responsible for delivering a best-in-class support experience, handling merchant’s queries, provid
Your Responsibilities
In this important position, you will be required to:
Welcome, greet, and check-in customers/test-taking candidates.
Comply with all exam testing security and procedures
Your Responsibilities
In this important position, you will be required to:
Welcome, greet, and check in customers/test-taking candidates.
Comply with all exam testing security and procedures
JOB PURPOSE:
As the Business/MSME Advisor, and with the support of the County Coordinator and County Administrator, the person will be in charge of driving entrepreneurs and businesses through our
Your Opportunity
This is a Temporary, Part-time position
You will be required to work a minimum of 25 hours per week flexible over 7 days per week
When you join us as a Test Centre Administr
Key Responsibilities
Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management
Support the Regional
POSITION SUMMARY:
The Population Council’s Girl Innovation, Research, and Learning (GIRL) Center is seeking a dynamic and strategic thinker who is passionate about adolescent focused evid
Duties and Responsibilities:
Team Leadership:
Lead, mentor, and motivate a team of call center agents and supervisors.
Set performance goals and monitor progress through regular perfor
About the Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key rol
About the Role
Our Contact Center of 100+ staff is based in Kakamega; this position is hybrid, but due to the nature of the work, it calls for being predominantly on site. Reporting to the Contact
Key Responsibilities:
Technical support
Identify and implement viable sanitation and Hygiene promotion technological options within the programme areas.
Design innovative interventions/prod
About the Role:
The Quality Assessor will work closely with the customer service executives, training team, and customer service team managers to serve existing and potential customers by ensuring th
What is the expected output of this role?
Strategic Vision:
Develop a clear vision and strategy for transforming the call center into a customer success-driven team.
Align the team's goal