Act as the gatekeeper of the Company, you will be our vendor’s first point of contact, responsible for delivering a best-in-class support experience, handling merchant’s queries, provid
Duties and Responsibilities:-
The secretary shall be;
The Chief Executive Officer and Head of the secretariat of the board.
The Secretary to the County Public Service Board.
The Accounting
Purpose of the Assignment
For the Organization to effectively achieve its mandate, there is need to review its strategic plan and Board governance structures to align with the realities of changes
We are actively seeking experienced individuals with expertise in:
Legal affairs: Guidance on regulatory compliances, contracts, and legal strategy to ensure we operate within the bounds of the
Aim of the study
This research aims to explore the feasibility of APHRC’s Mbeteza board game to effectively influence policies and programs on key health issues so as to build a prototype
Duties and Responsibilities:
Team Leadership:
Lead, mentor, and motivate a team of call center agents and supervisors.
Set performance goals and monitor progress through regular perfor
About the Role:
The Quality Assessor will work closely with the customer service executives, training team, and customer service team managers to serve existing and potential customers by ensuring th
What is the expected output of this role?
Strategic Vision:
Develop a clear vision and strategy for transforming the call center into a customer success-driven team.
Align the team's goal
Job Purpose: To ensure timely collection of outstanding debts as per agreed terms and limits.
Key Responsibilities
Perform various duties on assigned accounts such as recording, verifica
What Future First Kenya Needs
I'd like strategic advice on budgeting and projections for an alumni management system.
Your Skills
Accounting
Finance
Your Experience
E
What Mental 360 Needs
I'd like strategic advice on how to utilize AI to improve our team's productivity.
Your Skills
Artificial Intelligence
Your Experience
Experie
What Future First Kenya Needs
I'd like strategic advice on creating my Organization's first business plan. Where should we start?
Your Skills
Executive Leadership
Management
What Future First Kenya Needs
I'd like strategic advice on a go to market strategy for an alumni management system.
Your Skills
Communications
Marketing
Your Experience
What Institute For Faith And Gender Empowerment (IFAGE) Needs
I'd like strategic advice on how to start a messaging strategy project to more clearly identify who we are and what we do to our
Our client, a leading Customer Service Partner (BPO) in Africa, is seeking to hire an HR Manager for their international call center in Nairobi. The successful candidate will be tasked with Overseeing
Job Description
CALL CENTER TRAINEE POSITION –DURING 6 WEEKS TRAINING:
Product Knowledge: Gain expertise in tracking insurance for mortgaged houses.
Staging: Perform trial tasks to me
Job Ref: KCPSB/M/KKMB/01/18/09/23
Terms of Service: Contract of five years on part time basis
Urban Areas and Cities Act, 2011 sets the framework for governance and management of urban areas a