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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary g...
Job Description
To proactively drive initiatives that strengthen relationship-based client engagement, enhance customer experience, and deliver value to both the client and the bank. This role supports the Relationship Manager in deepening client relationships, improving portfolio profitability, and ensuring full compliance with bank policies and procedures, ultimately fostering customer loyalty and entrenchment.
Qualifications
Experience Required
Personal and Private Banking
2-3 years
Additional Information
Behavioural Competencies:
Technical Competencies:
Job Description
To resolve basic and investigative client queries and complaints (Both at Level 1 & at Level 2) within agreed service levels and client experience requirements across Email & Social Media functions in Voice Branch
Qualifications
Experience Required
3 years
Additional Information
Behavioural Competencies:
Technical Competencies:
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