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  • Posted: Mar 21, 2023
    Deadline: Not specified
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    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
    Read more about this company

     

    Business Development Intern (Fresh Graduate Only)

    JOB PURPOSE

    The successful candidate will become a trusted advisor to the incoming client base. Lead sources are provided through various systems, but they will be expected to work with raw data to help get in front of people to create business opportunities.

    DUTIES AND RESPONSIBILITIES 

    • Support the creation and presentation of new ideas to add value to our products to increase business and company revenue.
    • Analyze consumer behavior and anticipate market trends to develop solutions to consumer problems and needs.
    • Perform and present competitor analysis to identify areas where our company can surpass the industry’s competitors and forge ahead to gain increased market share.
    • Identify and evaluate new business leads to increase the company’s business development targets and marketing campaign audience.
    • Identify and report market lucrative business opportunities to capitalize on and increase the market share.
    • Ensure all statutory certificates and memberships for Kenya & Uganda are up to date. (AMCHAM, FKE, BCCK, IHRM etc.).
    • Support the search for new suitable global business partners to increase the brand’s networking capabilities and customer reach and maintaining the partnership tracker.

    QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS

    • Bachelor’s degree or Diploma in business administration, marketing or a related field. (FRESH GRADUATES ONLY)
    • Excellent written and verbal communication skills.
    • Strong organizational and time-management skills.
    • Proficient in Microsoft Office, with aptitude to learn new software and systems.
    • Self-starter with ability to work independently and take initiative.
    • Ability to negotiate and build rapport.

    go to method of application »

    Customer Satisfaction Associate

    Duties and Responsibility.

    • Moderating and screening written user content on profiles
    • Moderating and screening user-submitted photos
    • Handling online support requests.
    • Responding to incoming calls and chats.
    • Various support tasks assigned

     Job Qualifications

    • A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.
    • Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system - speed and accuracy are important
    • Ability to thrive in a multitasking environment and can adjust priorities on the fly.
    • Ability to respond promptly and prioritize workload effectively based on the needs of customers.
    • Keen attention to detail and effective time management skills
    • Eager to learn, adapt and collaborate at all levels.
    • Outstanding work ethics (reliable, motivated, professional, and ability to work under  minimum supervision)
    • Ability to handle pressure/stress, handle responses to criticism tactfully and maintain a professional demeanor.
    • Ability  to escalate issues through the appropriate channels - we thrive on  feedback.
    • Readiness to work in the dating sphere

    Job Requirements

    • K.C.S.E  Minimum of a B-
    • Bachelor’s  Degree  in a business-related field with a 2nd class  honors upper
    • 1.5 and above years of customer service experience with  call center experience as an added advantage.
    • An exceptional level of computer literacy especially in MS office.
    • Advanced  fluency in English both written and verbal - Knowledge of foreign  languages will be an added advantage.

    Method of Application

    Use the link(s) below to apply on company website.

     

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