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Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization.
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We are looking for dedicated and skilled Orthopedic Nurses and Rehabilitation Nurses to join our healthcare team. The ideal candidate will specialize in providing care to patients with musculoskeletal issues, including fractures, joint replacements, spinal conditions, and those recovering from surgery or injury. The role involves assisting in surgical procedures, post-operative care, pain management, and rehabilitation, helping patients regain their mobility and improve their quality of life.
Key Responsibilities
Patient Assessment & Care Planning
- Assess and monitor the condition of patients with orthopedic injuries or post-surgery needs.
- Develop individualized care plans in collaboration with physicians, physical therapists, and other healthcare professionals.
- Monitor patient progress and adjust care plans as needed.
Pre- and Post-Operative Care
- Prepare patients for orthopedic surgeries, providing preoperative education and support.
- Assist during surgical procedures when required, ensuring sterile conditions and patient safety.
- Manage post-operative care, including wound care, dressing changes, and monitoring for signs of infection or complications.
Pain Management & Medication Administration
- Administer pain medications, muscle relaxants, and other prescribed treatments.
- Educate patients on pain management techniques, including physical therapies and the use of assistive devices.
- Monitor patient response to treatment and report any concerns to the healthcare team.
Rehabilitation Support
- Provide assistance and encouragement to patients during their rehabilitation process.
- Guide patients through prescribed physical therapy exercises, helping them regain strength, flexibility, and mobility.
- Teach patients how to use mobility aids, such as crutches, walkers, and braces.
Patient Education & Family Support
- Educate patients and their families about orthopedic conditions, surgical procedures, and post-surgery care.
- Offer guidance on lifestyle changes, home care techniques, and proper use of orthopedic equipment.
- Provide emotional support and encouragement to patients and their families throughout the recovery process.
Collaboration & Communication
- Work closely with orthopedic surgeons, physical therapists, occupational therapists, and other medical
- staff to ensure comprehensive patient care.
- Participate in multidisciplinary team meetings to discuss patient progress and update care plans.
- Maintain accurate and detailed patient records, documenting all care and treatments provided.
Infection Control & Equipment Management
- Adhere to hospital protocols on infection prevention and control, particularly in surgical and wound care.
- Ensure that all medical equipment, including traction devices, braces, and splints, is properly maintained and sterilized.
- Manage the inventory of orthopedic and rehabilitation supplies.
Qualifications & Requirements
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Current and valid nursing license [specify licensing body, e.g., Nursing Council of Kenya].
- Minimum of 2 years of experience in orthopedic nursing or rehabilitation care.
- Certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) preferred.
- Additional training in orthopedic nursing or physical rehabilitation is an advantage.
- Strong understanding of musculoskeletal anatomy, common orthopedic conditions, and rehabilitation techniques.
- Excellent patient assessment, care planning, and pain management skills.
- Effective communication, teamwork, and problem-solving abilities.
- Physical stamina and the ability to assist patients with mobility
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Job Summary
We are seeking a dedicated and compassionate Renal Nurse / Dialysis Nurse to join our specialized Renal Unit. The ideal candidate will have experience in providing direct care to patients with kidney disease, specifically those undergoing dialysis treatments. This role requires expertise in operating dialysis equipment, monitoring patient conditions, and providing both physical and emotional support to patients during treatment. The Renal Nurse will work as part of a multidisciplinary team, ensuring the highest quality of care for patients with renal conditions.
Key Responsibilities
Patient Assessment & Preparation
- Assess patients’ physical and emotional needs before each dialysis session.
- Prepare patients for dialysis by assessing vital signs, obtaining necessary lab results, and ensuring appropriate access for treatment.
- Educate patients on the dialysis process, potential side effects, and post-treatment care.
Dialysis Treatment Management
- Set up, operate, and monitor dialysis machines to administer hemodialysis and peritoneal dialysis as prescribed.
- Carefully monitor patients throughout the dialysis treatment, adjusting machine settings and treatments as necessary.
- Respond promptly to any adverse reactions or complications during dialysis, ensuring patient safety.
Patient Monitoring & Documentation
- Regularly monitor and document patients’ vital signs, fluid intake and output, and overall condition during and after dialysis.
- Maintain accurate and comprehensive records of patient treatment, progress, and any changes in condition.
- Report and escalate any significant changes or concerns to the medical team.
Patient Education & Support
- Educate patients and their families on kidney disease, dialysis treatments, dietary restrictions, and medication adherence.
- Provide compassionate emotional support, helping patients and families cope with the lifestyle changes associated with dialysis and renal disease.
- Facilitate communication between patients, families, and the healthcare team to ensure continuity of care.
Equipment & Safety Management
- Regularly inspect, sanitize, and maintain dialysis machines and other medical equipment to ensure functionality and patient safety.
- Adhere to hospital protocols and renal unit guidelines for infection control, waste management, and patient safety.
- Ensure the Renal Unit is stocked with necessary medical supplies and inform the supervisor of any equipment maintenance needs.
Team Collaboration & Professional Development
- Collaborate with nephrologists, dietitians, social workers, and other healthcare professionals to develop individualized care plans.
- Participate in ongoing training, certification programs, and seminars to stay updated with advancements in nephrology nursing and dialysis care.
- Engage in quality improvement initiatives within the renal unit to enhance patient care outcomes.
Qualifications & Requirements
- Diploma or Degree in Nursing from a recognized institution.
- Current and valid nursing license from the Nursing Council of Kenya.
- Minimum of 1-2 years of nursing experience, with at least 1 year in dialysis or renal nursing.
- Certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) preferred.
- Strong understanding of kidney disease, dialysis procedures, and renal health management.
- Proficiency in operating dialysis machines and monitoring patients undergoing dialysis.
- Excellent patient communication and counseling skills.
- Attention to detail, strong problem-solving abilities, and the ability to work calmly under pressure.
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Job Summary
We are looking for a compassionate and skilled Pediatric Nurse to join our team in providing specialized care to children, from infants to adolescents, in our Pediatric Unit. The Pediatric Nurse will be responsible for assessing, planning, and implementing nursing care tailored to the unique needs of young patients while offering family-centered support. The ideal candidate will have a strong background in pediatric care and a genuine dedication to enhancing the health and well-being of children.
Key Responsibilities
Patient Assessment & Care Planning
- Conduct thorough assessments of pediatric patients’ physical and emotional needs.
- Develop individualized care plans based on patient history, diagnosis, and treatment goals.
- Continuously monitor and adjust care plans in collaboration with pediatricians and other healthcare professionals.
Medical Procedures & Treatment Administration
- Administer medications, vaccinations, and IV fluids as prescribed.
- Perform pediatric-specific procedures, including inserting IVs, drawing blood, and monitoring vital signs.
- Provide supportive care to manage symptoms and side effects of treatments.
Family & Patient Education
- Educate parents and guardians on child care practices, treatment plans, and discharge instructions.
- Offer guidance on managing pediatric health issues, growth and development milestones, nutrition, and hygiene.
- Support families in coping with their child’s condition and offer resources for additional care if necessary.
Developmental & Emotional Support
- Provide a child-friendly, safe, and comforting environment to reduce stress and anxiety in young patients.
- Use age-appropriate communication techniques to explain procedures and treatment plans to children.
- Offer emotional support to both patients and their families during challenging situations.
Record Keeping & Documentation
- Maintain accurate and detailed patient records, documenting assessments, treatments, and progress.
- Ensure timely updates in electronic health records (EHR) and communicate relevant information during shift handovers.
- Adhere to hospital documentation standards and confidentiality policies.
Infection Control & Safety Management
- Follow strict infection control protocols to prevent the spread of infectious diseases in the pediatric unit.
- Ensure all medical instruments, supplies, and toys are sanitized and safe for pediatric use.
- Conduct regular safety checks and address any risks in the patient environment.
Qualifications & Requirements
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Additional certification in Pediatric Nursing is an advantage.
- Current and valid nursing license from the Nursing Council of Kenya.
- Minimum of 2 years of experience in pediatric nursing or similar healthcare setting.
- Certification in Basic Life Support (BLS) and Pediatric Advanced Life Support (PALS) preferred.
- Strong knowledge of pediatric health, child development, and common childhood illnesses.
- Excellent communication skills with the ability to engage children and families.
- Ability to remain calm, patient, and flexible when working with young patients.
- Competence in using electronic health records (EHR) and pediatric medical equipment.
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Job Summary
We are seeking compassionate and skilled Midwives and Obstetric Nurses to join our Maternity and Obstetrics Department. The role involves providing comprehensive care to women throughout pregnancy, childbirth, and the postpartum period. As a key member of our team, you will ensure a safe, positive birth experience, assist with newborn care, and support mothers with health education and recovery post-delivery.
Key Responsibilities
Antenatal & Prenatal Care
- Conduct thorough assessments and health screenings for expectant mothers to monitor fetal development and maternal health.
- Educate expectant mothers and families about pregnancy, diet, lifestyle choices, and prenatal care.
- Develop and implement individualized birth plans in consultation with the patient.
Labor & Delivery Support
- Provide support and care during labor, including monitoring contractions, assessing fetal heart rates, and documenting labor progress.
- Administer medications, epidurals, and other pain relief options as necessary.
- Assist in normal and assisted deliveries, ensuring adherence to safe birthing practices.
Postnatal Care & Newborn Support
- Conduct routine assessments on mothers and newborns after delivery to monitor their health and recovery.
- Educate new mothers on breastfeeding, newborn care, postpartum hygiene, and self-care practices.
- Address any post-delivery complications and ensure patients are stable before discharge.
Complication Management
- Identify and manage pregnancy and delivery-related complications such as pre-eclampsia, hemorrhage, and fetal distress.
- Coordinate with obstetricians and other healthcare professionals to address high-risk pregnancies and emergency deliveries.
- Implement emergency interventions, including neonatal resuscitation, when necessary.
Patient & Family Education
- Provide counseling on family planning, reproductive health, and postpartum care.
- Offer emotional and informational support to mothers, families, and caregivers, ensuring they understand postnatal care routines.
- Engage in community health education on maternal health topics when required.
Documentation & Record-Keeping
- Maintain accurate and timely records of patient history, prenatal care, labor details, and postnatal observations.
- Document all interventions, treatments, and patient interactions in line with hospital protocols and Kenyan health standards.
- Participate in regular audits, quality control, and improvement initiatives.
Qualifications & Requirements
- Diploma or Degree in Midwifery, Nursing, or related field. Certification in midwifery is required for Midwives.
- Current and valid nursing license from the Nursing Council of Kenya.
- Minimum of 2 years of experience in a maternity or obstetric setting.
- Training in Basic Life Support (BLS) and Neonatal Resuscitation Program (NRP) required.
- Experience in handling emergency obstetric cases and labor complications is highly preferred.
- Strong clinical knowledge in maternal and newborn care.
- Ability to remain calm and provide effective support during high-stress situations, such as labor.
- Excellent interpersonal skills, empathy, and a compassionate approach to patient care.
- Proficiency in operating medical equipment related to childbirth and neonatal care.
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Job Summary
We are looking for a skilled and compassionate Critical Care Nurse / ICU Nurse to join our Intensive Care Unit (ICU) team. This role requires an experienced nurse who can provide advanced, life-sustaining care to critically ill patients with severe health conditions. The ICU Nurse will work in a high-pressure environment, performing comprehensive patient assessments, administering complex treatments, and closely monitoring patients’ vital signs. The ideal candidate is attentive, detail-oriented, and capable of making quick decisions in critical situations.
Key Responsibilities
Patient Monitoring & Assessment
- Conduct continuous, thorough assessments of critically ill patients to monitor vital signs, neurological status, and other key indicators.
- Use advanced monitoring equipment, including ECG, ventilators, and infusion pumps, to maintain patient stability.
Critical Care Management
- Administer complex medications and intravenous therapies, ensuring accurate dosages and timely administration.
- Provide life-support treatments, including ventilator management, dialysis, and blood transfusions, as needed.
- Respond swiftly to life-threatening emergencies, managing conditions such as respiratory failure, sepsis, and multi-organ failure.
Care Planning & Documentation
- Develop individualized care plans in collaboration with the multidisciplinary healthcare team, tailoring interventions to patient needs.
- Document all patient interactions, treatments, and progress accurately in the patient’s medical record in compliance with hospital protocols.
Collaboration & Communication
- Work closely with physicians, respiratory therapists, and other specialists to coordinate patient care.
- Communicate clearly and compassionately with patients’ families, providing updates and education on the patient’s condition and ICU procedures.
Equipment & Safety Management
- Operate and troubleshoot critical care equipment such as ventilators, defibrillators, and invasive monitoring devices.
- Adhere to infection control protocols and safety guidelines to prevent complications and ensure a sterile environment.
Patient & Family Support
- Offer emotional support and guidance to patients and their families, recognizing the stress associated with ICU care.
- Educate families on the ICU environment, patient progress, and any post-ICU care requirements.
Continuous Improvement & Education
- Participate in ongoing ICU training, emergency drills, and professional development activities.
- Contribute to quality improvement initiatives aimed at enhancing patient care and ICU operations.
Qualifications & Requirements
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Must hold a current and valid nursing license from the Nursing Council of Kenya.
- Minimum of 2 years of experience in Critical Care or Intensive Care settings.
- Certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) is required.
- Certification in Critical Care Nursing (CCN) or similar specialty training is highly preferred.
- Proficiency in advanced patient monitoring, ventilator care, and intravenous therapy.
- Strong critical thinking, problem-solving, and time-management abilities.
- Exceptional interpersonal and communication skills to work effectively with patients, families, and the healthcare team.
- Attention to detail and ability to handle complex, high-pressure situations calmly.
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Job Summary
We are seeking a compassionate and dedicated Geriatric Nurse to join our healthcare team in providing specialized care for elderly patients. The Geriatric Nurse will play a vital role in supporting elderly patients with age-related health conditions, chronic illnesses, and activities of daily living, promoting quality of life, dignity, and independence. This role requires expertise in elderly care, patience, and the ability to coordinate with multidisciplinary teams to provide holistic support to our patients.
Key Responsibilities
Patient Assessment & Care Planning
- Conduct thorough health assessments and develop individualized care plans for elderly patients.
- Monitor patient conditions, including vital signs, physical and mental health, and report changes to the healthcare team.
- Provide patient-centered care that addresses the unique health and emotional needs of older adults.
Chronic Condition Management
- Assist patients in managing chronic diseases such as diabetes, hypertension, arthritis, dementia, and mobility issues.
- Administer medications, monitor effects, and educate patients and families on medication adherence and side effects.
- Provide wound care, pain management, and physical assistance with daily activities as needed.
Family & Patient Education
- Educate patients and their families on aging health issues, treatment plans, nutrition, and preventive health measures.
- Offer guidance on managing age-related conditions and coping with lifestyle changes.
- Support families in understanding end-of-life care options and advance care planning.
Emotional & Psychosocial Support
- Build trusting relationships with patients, providing emotional support and maintaining dignity.
- Address psychosocial aspects of elderly care, such as loneliness, depression, and anxiety.
- Facilitate a comforting environment that promotes social interaction and a sense of belonging.
Coordination with Multidisciplinary Teams
- Collaborate with doctors, therapists, social workers, and other healthcare professionals to deliver comprehensive care.
- Participate in case discussions and contribute to care planning and discharge planning for elderly patients.
- Refer patients to community resources, rehabilitation services, or support groups as needed.
Safety & Mobility Support
- Assist patients with mobility and ambulation, using safe techniques to prevent falls and injuries.
- Ensure the safe use of assistive devices and educate patients and families on their proper use.
- Monitor and maintain patient safety, especially for those with cognitive impairments or limited mobility.
Documentation & Compliance
- Maintain accurate, detailed patient records and document assessments, treatments, and observations.
- Adhere to hospital protocols, infection control practices, and regulatory requirements for elderly care.
- Respect patient confidentiality and uphold ethical standards in patient care.
Qualifications & Requirements
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Current registration with the Nursing Council of Kenya.
- Minimum of 2 years of experience in elderly or geriatric nursing preferred.
- Experience with chronic disease management, palliative care, and mobility support.
- Certification in Geriatric Nursing, Basic Life Support (BLS), and Advanced Cardiovascular Life Support (ACLS) is an advantage.
- Strong assessment, problem-solving, and critical thinking skills.
- Excellent communication skills and patience in interacting with elderly patients and their families.
- Ability to work independently and as part of a multidisciplinary team.
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Job Summary
We are looking for skilled and dedicated Emergency Nurses / Trauma Nurses to join our Accident & Emergency (A&E) team. The successful candidates will be responsible for providing immediate and high-quality care to patients with acute illnesses or injuries, from initial assessment and triage to stabilization and treatment. The role requires quick decision-making, resilience, and a passion for patient care in high-pressure situations. Candidates should be prepared to work closely with a team of healthcare professionals in delivering life-saving treatment.
Key Responsibilities
Patient Assessment & Triage
- Quickly assess and prioritize patient conditions upon arrival.
- Identify and manage life-threatening situations, ensuring prompt stabilization.
- Determine the appropriate level of care and urgency for treatment based on clinical guidelines.
Emergency Care & Stabilization
- Administer emergency medications, intravenous fluids, and oxygen as needed.
- Perform advanced procedures, such as CPR, airway management, wound care, and fracture stabilization.
- Monitor vital signs and provide continuous patient care during emergency interventions.
Collaboration & Communication
- Work closely with doctors, paramedics, and other healthcare staff to coordinate effective treatment.
- Provide clear communication during patient handover to ensure continuity of care.
- Accurately document patient assessments, treatments, and interactions in medical records.
Patient & Family Support
- Offer emotional support and information to patients and their families during emergencies.
- Educate patients and their families on treatment plans, discharge instructions, and follow-up care.
- Respect cultural sensitivities and provide care with empathy and professionalism.
Equipment & Safety Management
- Operate and maintain emergency medical equipment, including ECG machines, defibrillators, and ventilators.
- Ensure all medical instruments and supplies are ready, sanitized, and functional.
- Follow hospital protocols, safety guidelines, and infection control procedures.
- Crisis Management & Response
- Respond effectively to critical situations, including trauma cases, mass casualty incidents, and resuscitations.
- Participate in emergency drills and disaster preparedness activities to ensure readiness for unexpected events.
- Assist in the transfer and transport of patients within the hospital or to other healthcare facilities.
Qualifications & Requirements
Education:
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Current and valid nursing license from the Nursing Council of Kenya.
Experience:
- Minimum of 2 years of experience in an Emergency Department or Trauma Unit.
- Certification in Advanced Cardiovascular Life Support (ACLS) and Basic Life Support (BLS) is required.
- Certification in Trauma Nursing Core Course (TNCC) or equivalent is an added advantage.
Skills:
- Strong assessment, critical thinking, and problem-solving abilities.
- Ability to remain calm, focused, and efficient under pressure.
- Excellent communication, teamwork, and interpersonal skills.
- Proficiency in using emergency medical equipment and electronic health records (EHR).
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Job Summary
We are looking for a compassionate and dedicated Oncology Nurse to join our cancer care team. The ideal candidate will have experience in providing specialized care to cancer patients, including administering chemotherapy, managing treatment side effects, and offering emotional support. The Oncology Nurse will play a crucial role in the care continuum, working closely with oncologists and other healthcare professionals to deliver comprehensive and personalized care to patients undergoing cancer treatment.
Key Responsibilities
Patient Assessment & Care Planning
- Conduct comprehensive assessments of patients with cancer, including physical, psychological, and social needs.
- Collaborate with the healthcare team to develop individualized care plans for patients undergoing treatment.
- Monitor patient progress and adjust care plans as necessary, ensuring a holistic approach to patient care.
Administration of Treatments
- Prepare and administer chemotherapy, immunotherapy, and other oncology treatments safely and effectively.
- Monitor patients for adverse reactions to treatments and take immediate action if complications arise.
- Educate patients and families about their treatment plans, medication schedules, and possible side effects.
Symptom Management & Support
- Provide pain management and symptom relief for patients experiencing side effects from cancer treatments.
- Offer emotional support to patients and their families, helping them cope with the physical and psychological challenges of cancer.
- Educate patients on self-care strategies, nutrition, and other ways to manage symptoms at home.
Collaboration & Coordination
- Work closely with oncologists, radiologists, pharmacists, and other healthcare professionals to coordinate care.
- Assist in scheduling follow-up appointments, diagnostic tests, and other necessary services.
- Participate in multidisciplinary team meetings to discuss patient care plans and treatment adjustments.
Documentation & Record Keeping
- Maintain accurate and up-to-date patient records, including treatment administration, patient progress, and side effect management.
- Ensure that all documentation complies with hospital protocols, legal requirements, and ethical standards.
- Participate in audits and reviews to ensure quality care and continuous improvement in the oncology department.
Patient Education & Advocacy
- Educate patients and their families on the nature of their cancer, treatment options, and potential outcomes.
- Advocate for patient needs, ensuring they receive appropriate care, information, and resources.
- Provide guidance on community resources, support groups, and other services to help patients navigate their cancer journey.
Qualifications & Requirements
Education:
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Current and valid nursing license from the Nursing Council of Kenya.
- Experience:Minimum of 2 years of experience in oncology nursing or a related field.
- Certification in Oncology Nursing is an added advantage.
- Experience with chemotherapy administration and cancer patient care.
- Skills:Strong assessment and critical thinking skills.
- Excellent communication and interpersonal skills, with the ability to provide compassionate care.
- Proficiency in administering complex medication regimens and using electronic health records (EHR).
- Ability to educate and support patients and families through the cancer treatment process.
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Job Summary
We are seeking a compassionate and skilled Psychiatric Nurse to join our Mental Health Department. The Psychiatric Nurse will be responsible for assessing, supporting, and treating patients with mental health disorders, providing both medical and emotional care. The ideal candidate will be adept at creating a safe, supportive environment for patients, offering therapeutic support, and collaborating with a multidisciplinary team to develop individualized treatment plans.
Key Responsibilities
Patient Assessment and Diagnosis
- Conduct comprehensive mental health assessments to identify patient needs and formulate a care plan.
- Monitor patients’ mental and physical health status regularly, adjusting care plans as needed.
- Work with patients and their families to understand diagnosis, treatment, and self-care techniques.
Therapeutic Support and Counseling
- Provide individual and group therapy, counseling, and education to support recovery and management of mental health issues.
- Utilize therapeutic techniques such as cognitive-behavioral therapy (CBT), motivational interviewing, and de-escalation strategies.
- Engage in patient advocacy, ensuring a compassionate, respectful approach to care.
Medication Management and Administration
- Administer psychiatric medications and monitor for side effects, collaborating with psychiatrists and other healthcare providers.
- Educate patients on medication regimens, ensuring adherence and understanding of potential side effects.
- Maintain accurate documentation of all administered medications and patient responses in compliance with hospital policies.
Care Planning and Interdisciplinary Collaboration
- Develop individualized care plans with input from the patient, family, and interdisciplinary team members.
- Collaborate with psychiatrists, psychologists, social workers, and other healthcare providers to ensure coordinated, holistic care.
- Participate in case conferences and review sessions to discuss patient progress and adjust care strategies.
Crisis Intervention and Emergency Care
- Respond effectively to psychiatric emergencies, including suicide attempts, acute psychosis, or aggressive behavior, using de-escalation and crisis intervention skills.
- Perform suicide risk assessments and develop safety plans for patients as needed.
- Provide support and follow-up care for patients post-crisis to ensure stability and ongoing support.
Patient Education and Family Support
- Educate patients and families on mental health management, coping strategies, and available community resources.
- Offer guidance and support to families, ensuring they understand their role in the patient’s recovery and long-term care.
- Encourage family involvement in treatment and recovery planning to foster a supportive environment.
Qualifications & Requirements
Education:
- Diploma or Degree in Nursing with a specialization or training in psychiatric or mental health nursing.
- Current and valid nursing license from the Nursing Council of Kenya.
- Minimum of 1-2 years of experience in mental health or psychiatric care preferred.
- Certification in Basic Life Support (BLS) and Advanced Psychiatric Nursing Care (if applicable).
- Strong communication, empathy, and interpersonal skills, especially with vulnerable patients.
- Ability to remain calm and handle high-stress situations in crisis settings.
- Knowledge of mental health disorders, therapeutic techniques, and best practices for psychiatric care.
- Proficiency in documenting patient progress and maintaining confidentiality.
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Job Summary
We are seeking a compassionate and dedicated Geriatric Nurse to join our healthcare team in providing specialized care for elderly patients. The Geriatric Nurse will play a vital role in supporting elderly patients with age-related health conditions, chronic illnesses, and activities of daily living, promoting quality of life, dignity, and independence. This role requires expertise in elderly care, patience, and the ability to coordinate with multidisciplinary teams to provide holistic support to our patients.
Key Responsibilities
Patient Assessment & Care Planning
- Conduct thorough health assessments and develop individualized care plans for elderly patients.
- Monitor patient conditions, including vital signs, physical and mental health, and report changes to the healthcare team.
- Provide patient-centered care that addresses the unique health and emotional needs of older adults.
Chronic Condition Management
- Assist patients in managing chronic diseases such as diabetes, hypertension, arthritis, dementia, and mobility issues.
- Administer medications, monitor effects, and educate patients and families on medication adherence and side effects.
- Provide wound care, pain management, and physical assistance with daily activities as needed.
Family & Patient Education
- Educate patients and their families on aging health issues, treatment plans, nutrition, and preventive health measures.
- Offer guidance on managing age-related conditions and coping with lifestyle changes.
- Support families in understanding end-of-life care options and advance care planning.
Emotional & Psychosocial Support
- Build trusting relationships with patients, providing emotional support and maintaining dignity.
- Address psychosocial aspects of elderly care, such as loneliness, depression, and anxiety.
- Facilitate a comforting environment that promotes social interaction and a sense of belonging.
Coordination with Multidisciplinary Teams
- Collaborate with doctors, therapists, social workers, and other healthcare professionals to deliver comprehensive care.
- Participate in case discussions and contribute to care planning and discharge planning for elderly patients.
- Refer patients to community resources, rehabilitation services, or support groups as needed.
Safety & Mobility Support
- Assist patients with mobility and ambulation, using safe techniques to prevent falls and injuries.
- Ensure the safe use of assistive devices and educate patients and families on their proper use.
- Monitor and maintain patient safety, especially for those with cognitive impairments or limited mobility.
Documentation & Compliance
- Maintain accurate, detailed patient records and document assessments, treatments, and observations.
- Adhere to hospital protocols, infection control practices, and regulatory requirements for elderly care.
- Respect patient confidentiality and uphold ethical standards in patient care.
Qualifications & Requirements
- Diploma or Degree in Nursing (Bachelor of Science in Nursing preferred).
- Current registration with the Nursing Council of Kenya.
- Minimum of 2 years of experience in elderly or geriatric nursing preferred.
- Experience with chronic disease management, palliative care, and mobility support.
- Certification in Geriatric Nursing, Basic Life Support (BLS), and Advanced Cardiovascular Life Support (ACLS) is an advantage.
- Strong assessment, problem-solving, and critical thinking skills.
- Excellent communication skills and patience in interacting with elderly patients and their families.
- Ability to work independently and as part of a multidisciplinary team.
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About the Job:
As a Delivery Manager, you will be the key client liaison and internal coordinator for implementing client driven changes. You will also drive dialogue with the client on improvement on product, process and support systems. You will also be responsible for managing the people in your project to attain set performance metrics, while ensuring projects assigned to you are delivering on projected margins and revenue targets.
Key Responsibilities:
- Manage multiple projects from scoping through to implementation and roll out.
- Ensure that monthly revenue targets are attained and surpassed within timely and high quality project standards
- Partner with cross-functional partners internally and externally(such as Marketing, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support.
- Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders to address and escalate the risks as appropriate.
- Translate business requirements into implementation plans,furthering our mission of protecting and supporting our client community
- Play an active role by contributing to improving policies, product,process and support system solutions.
- People management. In conjunction with people teams manage end to end performance and disciplinary cases as per set by the organization Process
- Liaison between GSD and product team in ensuring there is a clear feedback process on product improvements to drive efficiencies
- Identify potential value additions and/ or areas of work we can target for the client with justifiable business impact of the proposed solution
- Work proactively with colleagues in service delivery taking the initiative to resolve issues as they arise and contribute appropriately to meetings.
- Assist with high severity requests or issue escalations as needed.
- Lead and manage the Team Leaders and production staff, ensuring that they are well managed, trained, and motivated to meet the objectives and priorities of the Centre
- Develop and document project standard operating procedures and documentation in different media
- Provide exhaustive account and business level reporting for ongoing and completed projects along key account metrics.
- Communicate the progress of production, quality and resourcing initiatives to all relevant internal and external stakeholders.
Minimum Qualifications:
- 4+ years Project Management experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
- Proven ability to manage multiple projects concurrently through to successful implementation in an operational environment
- Bachelor’s degree in project management, or any business related field.
- Certificate / Diploma in project management course an added advantage (PMP, PRINCE 2, Six Sigma)
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About the Job:
As a Data Analyst, you will be responsible for developing analysis and reporting capabilities as well as monitoring performance trends and offering analytics support to other business functions.
Through his skills and expertise, he/she will provide improvement structures and controls for processes through collaboration with other function leads.
Key Responsibilities:
- Acquiring data from primary or secondary data sources and maintaining databases/data systems.
- Identifying, analyzing, and interpreting trends or patterns in complex data sets. Enabling internal teams to monitor and track their key performance indicators (KPIs) and recommend improvements to current business metric collection process
- Interpreting data, analyzing results using statistical techniques and produce and deliver tracking and reporting for key KPI/SLA’s in the business
- Developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
- Design key dashboards and scorecards for Senior Leadership and Business Unit(Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
- Perform ad-hoc data analysis to support the business initiatives
- Create and maintain efficient and secure systems for recording data and producing relevant documentation
- Maintain the daily relationship with the business intelligence supplier
- Seek opportunities to drive innovation and process improvement within the reporting spectrum
- Filtering and “cleaning” data by reviewing computer reports and performance indicators
- Contributing to the maintenance of business analysis tools and processes with a significant contribution to influence data policy development and regulation in the organization.
Minimum Qualifications:
- 2-3 years of experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales
- Hold a Degree in Business/ Actuarial Science/ Mathematics/ Computer Science or equivalent
- Have good knowledge of SQL and Relational Databases
- Proven ability to create insightful dashboards by use of available visualization tools
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The Compliance Specialist is responsible for advocating, standardizing, documenting, and monitoring compliance through the organization’s security tools and platforms, controls, policies, standards,and procedures. In this role, you will be working with the GPL program teams and senior leadership to achieve and maintain program SOW adherence, governance, and other regulatory framework requirements such as GDPR, TISAX & CCPA and industry certifications (namely but not limited to SOC2, ISO 27001, ISO 9001, ISO 22301).
You will also be responsible for driving our current compliance efforts to ensure the timely completion of all audits and standardise and accelerate the management of audits to avoid gaps and duplication of effort. This includes managing the external & internal audit plans, updating existing controls, assisting in maintaining certifications and participating in mapping to future certifications.
Key Responsibilities:
- Develop and own a plan to drive SOW adherence and remediation steps, and develop and provide internal stakeholder training on SOW compliance policies, SLAs, and reporting practices.
- Ensure that every customer/3rd party audit is a zero-issue audit, meaning that the organization is 100% compliant with customer SOWs.
- Import, manage, and standardize audits across the organization using the organization’s tools and systems with the goal of reducing duplication and improving audit efficiency and accuracy.
- Work with all business functions to understand all compliance requirements, develop and maintain compliance roadmap & strategy
- Develop and maintain compliance documentation, policies, guidelines, frameworks,standards, and procedures.
- Communicate policies and procedures to stakeholders inside the company.
- Support in the implementation of compliance & security standards, regulations, and best practices for the organization namely but not limited to SOC2, ISO 27001, CCPA, and GDPR as necessary.Support global compliance & security awareness strategy and programs fostering a culture where compliance & security is everyone’s responsibility.
- Ensure compliance with critical controls on a regular basis.
- Own audit activities with external and internal auditors and coordinate with internal teams to respond to all inquiries. This could be audited for client requirements, ISO standards, and any other applicable audit requirements.
- Assist with the facilitation of certifications which include, but are not limited to, ISO 9001,BCP, and ISO 27001.
- Define team-level SLA requirements to meet business needs according to the SOW.
- Identifying gaps with controls assigned to the organizations teams.
- Assist in determining whether supplied artifact(s) by teams meets SOC, CCPA, ISO,GDPR & client SOW requirements.
Minimum Qualifications:
- Bachelor’s Degree in finance or business-related field
- 2-3 years of experience in a compliance role and or security auditing role
- Knowledge of laws, legal codes, procedures, and other relevant regulatory standards.
- Strong analytical, investigative and critical thinking skills.
- Excellent verbal and written communication skills.
- Documenting and reporting skills.
- Attention to detail.
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About the Job:
Reporting to the Program Director, you will be responsible for driving transformation with a particular focus on managing, leading and defining organisational Change across a variety of exciting Transformations. Through the application of business change techniques, as a highly-skilled change manager you will; identify required changes, the nature and level of change impact on the business, and will ensure business readiness for change and that organisational objectives and business benefits are delivered.
Key Responsibilities:
Change Management
- Champion change across Service Delivery, to ensure operational excellence
- Lead Service Delivery and cross-functional organisational reviews and design initiatives, working in close partnership with business stakeholders.
- Leads the development of a pragmatic change approach using human-centred design principles to drive consistency around how change is managed and support the prioritisation of deployment into the business across multiple programmes
- Lead on engagement, communications and user adoption of new tools
- Lead on change related to people’s roles and core skills in the organisation
- Create comprehensive project reports and graphic client presentations.
Strategy
- Build credible business cases with an “outside-in” perspective to identify external shifts in skills and demands and build pragmatic plans to help build the organization’s ability to adapt to these requirement
- Assist in developing and implementing process improvements to meet business goals.
- Test and refine new operational strategies that support efficiency, scale, and best-in-class BPO processes and share learnings with key stakeholders.
- Provide high-quality service strategy advice to executive leadership to effectively inform strategic planning processes.
- Develop and execute robust service delivery governance and risk frameworks to identify, manage and minimize financial, reputational and service delivery risks
Customer Experience
- Work with other teams and departments within the organization in order to deliver a seamless end-to-end client experience.
- Develop listening points in the Service Delivery customer journey, define varying strategies, and identify opportunities for continuous improvement
- Input into the continual evolution of the practice including the development of new playbooks and materials where required.
- Champion opportunities to consistently Improve the Service Delivery Customer experience by guiding teams in effective client issues resolution and handling any escalations.
- Define and implement standards/procedures for ensuring optimal customer experience that will restructure the Service Delivery into a customer-focused establishment.
Process Improvement
- Determine Service Delivery strategic plan to enable rapid scale evolution of work verticals and alignment of training with worker skill levels;
- Ensure the alignment of workforce plans and operating models to organisation business plans and strategy.
- Train resources in process improvement techniques.
- Monitor and evaluate service delivery processes and outcomes to ensure service delivery is efficient and cost-effective and to action necessary improvements as required.
- Supporting organizational agility and increasing the overall project success rate, proven by metrics Initiating, creating and implementing processes around excellence in project management, performance management, change management and service delivery
Minimum Qualifications:
- Bachelor’s degree in Business, Operations or related discipline or equivalent work experience.
- 5+ years of experience in BPO or large-scale Customer Service management.
- Substantial experience in successfully delivering change in an organisation-wide transformation program.
- Experience in delivering change in a commercial environment.
- Sound knowledge of the principles and concepts that underpin change management and can advise on a ‘good practice approach’ to change.
- Experience in learning about new technologies and training others.
- Experience in stakeholder management and has credibility and impact with peers and leaders; and able to gain buy-in to enable change to happen through others.
- Excellent interpersonal and communication (including presentation) skills
- Confident in navigating organisational complexity and ambiguity and flexing to meet the changing priorities and needs of the organisation.
- Strong project management and organisational skills, and a high awareness of the project and program context and discipline. Fully competent at planning, risk management, and dependency management.
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Our Client who is in technology Industries is looking to fill the position of Associate in Nairobi Kenya who will be responsible for processing data as per client specifications.
Duties and Responsibilities
- Research products across several e-commerce platforms
- Write product descriptions and titles
- Classify products into different categories
- Maintain data work requirements by following data program techniques, and procedures as well as meeting and maintaining the required quality threshold.
- Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.
- Contribute to team effort by accomplishing related results as needed.
- Perform any other duty as may be required or assigned
Qualifications
- Successful completion of Kenya Certificate of Secondary Education (KCSE)
- Must have relevant experience
Method of Application
Qualified and interested applicants who meet the specifications are requested to send their CVs to recruitment@amsol.africa by 15th November 2024. Indicate the position applied for in the subject line. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.
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