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  • Posted: Dec 19, 2022
    Deadline: Dec 30, 2022
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Product Configuration Specialist

    The Position:  

    Reporting to the VOOMA manager this role is responsible for leading the requirement analysis of the bank’s digital products, product configuration testing and prototyping. The role is also responsible for working closely with the banks vendors to define requirements, feature roadmaps, document and sign off change requests as well as plan for platform upgrade.

    This job holder will support development of new products and services, enhancements, maintenance and creating customer focused self-service and digitally enabled products. The role is also responsible for driving innovation and roadmap on the bank’s payments and lending platform through the Technology team and 3rd party vendors and partners.

    Key Responsibilities:

    • Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests.
    • Analyzing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from new business or customer requests
    • Support the progression of change requests from product managers and business users to testing, prototyping, deployment, and regression tests post deployment
    • Work with different stakeholders including Technology, Risk, Customer Experience and Operations team in ensuring DFS product delivery standards are adhered to
    • Configure and document configuration solutions for the Vooma platform in line with agreed business requirements. Maintain Vooma change requests documentation and track progression with the platform vendors
    • Maintain good quality documentation of configuration changes made on the platforms including roles and permissions matrix of the platforms
    • Scope and prioritize configuration change requests from product managers, track and report on delivery status

    The Person:

    For the above position, the successful applicant should have the following:

    • University degree from a recognized institution preferably in either Computer Science or Technology related.
    • 3 years Technology experience with at least 2 years’ experience in product development and business analysis and 1 year experience in Project Management / Relationship Management and Mobile Money/ Payments or Lending Platform Configuration and Support.

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    Business Architect

    The Position: 

    The Business Architect will interpret and contextualize strategy for operational needs, develop specific artifacts such as business capability maps and value streams to help bridge the gap between strategy and execution, and help streamline and rationalize the IT enablement process. The primary focus will be the alignment of technology solutions to business needs through the analysis of business requirements, motivations, business operations and business models & frameworks.

    Key Responsibilities:

    • Reviewing, analyzing, evaluating ideas and opportunities to develop new solutions, new technologies and business models for the business.
    • Participate through scrums for the planning and execution of business initiatives / projects that move ideas from ideation, proto typing to full implementation.
    • Conducts reviews and analysis of business requirements / organizational needs and goals for the development and implementation of business applications.
    • Creating business architecture models demonstrating how products, operations and systems interoperate within the organization.
    • Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, system enhancement, user training, and/or software procurement.
    • Ensure solutions proposed for development are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet operational targets / expectations.
    • Define data needs/shared across the business and their interrelation.
    • Works closely with solution/technical architects to deliver business architecture artifacts needed for End-to-End Enterprise Architecture & Solution Architecture Approach deliverables.
    • Functions as a liaison to Business and IT partners in order to gain a broad understanding of technology / industry trends and innovations, and their impact on the business.
    • Provide architectural support in projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework.

    The Person:  

    For the above position, the successful applicant should have the following:

    • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study.
    • 4 years’ progressive experience in Information Technology with focus on Business Analysis, Applications Architecture or Software Development.
    • 3 years’ experience in at least two IT disciplines such as (Business Analysis, Application architecture, application development, middleware, and SOA)
    • Experience with Operating systems (Windows/ Unix) and Database Management Systems.
    • Experience working in Business Analysis / Applications Architecture.
    • Exposure to multiple, diverse technologies and processing environments
    • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation skills.
    • Excellent planning and organizational skills with ability to breakdown complex items to manageable components.

    go to method of application »

    Enterprise Architecture Governance Analyst

    The Position: 

    The role holder will be responsible for conducting Compliance Reviews against the established Enterprise Architecture Blueprints, publish the state of compliance and gaps as well as create a roadmap in consultation with System owners to remediate weakness and map the journey towards target Architecture State. The holder will need to be adept at analyzing complex systems, interrelations, and initiatives, applying appropriate best practice frameworks/methodologies to establish the current state of maturity as well as map the most relevant steps towards the desired state and track the progress.

    Key Responsibilities:

    • Understand Bank’s Business Landscape, Technologies that support it and their relative contribution to the bank’s success to enable correct prioritization and effort focusing. 
    • Create reviews and Assurance plans based on Architecture Segments, Architecture Domains, Business Area, Geographical region, Business Divisions, Technology Departments or Systems or customer touchpoints and engage the relevant stakeholders to formalize the plans and expectations.
    • Maintain the target/approved state of the various Architecture Components (Blueprints) for review and design a detailed test backed by appropriate best practice. 
    • Identify relevant Stakeholders and Communicate with them to ensure understanding of Assurance goals, milestones, deliverables, and individual roles and responsibilities in the process.
    • Facilitate engagements on the Assurance findings, exploring opportunities and Solutions to create a roadmap and remediation plan for issues found as well as gaps in achieving the target Architecture state.
    • Ensure Propper tracking of the projects, initiatives put in place to remediate the compliance deficits and agreed roadmap, periodically conducting confirmation/verification checks, and reviewing escalations.
    • Maintain a tight grip on Technical Debt across the group ensuring remediation efforts are on course and any deviations are appropriately reviewed and approved.
    • Review the solutions design and development process ensuring a proactive approach to dealing with noncompliance of architectural principles, guidelines, and Standards.
    • Provide regular updates to Technology Leadership and Other Stakeholders on the current state of Technology and the journey towards achieving the desired Architecture State. 
    • Proactively identify, plan, and communicate risks and roadblocks in the achievement of the target Architectural State and manage/escalate them appropriately

    The Person 

    For the above position, the successful applicant should have the following:

    • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study.
    • An IT Certification in either of the following: COBIT, CISA, CISM, CRISC, CGEIT, CGRC 
    • A minimum of 4 years’ progressive experience in Technology, with at least 3 years’ experience in in at least two IT disciplines such as (business architecture, application architecture, application development, middleware, microservices and SOA
    • 3 years’ experience in Audit, Governance or Risk functions
    • Exposure to multiple, diverse technologies, cloud, and processing environments.
    • Demonstrated understanding of software delivery processes, and methodologies (i.e., waterfall, agile, hybrid) & DevOps.
    • Excellent understanding of Office Automation Suite with ability to document and report on various aspects of compliance.
    • Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of Enterprise Architecture.

    Method of Application

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