Careers at African Labour Solutions (ALS)

Duties & Responsibilities

• Develop and implement comprehensive sales strategies aligned with company growth objectives. Drive aggressive but sustainable revenue targets across projects and product lines.
• Oversee the full sales pipeline from lead generation to project closure, ensuring accurate forecasting and consistent deal conversion. Monitor sales performance metrics and implement corrective actions where necessary.
• Lead, mentor, and manage the sales team to achieve individual and departmental targets. Establish performance KPIs, conduct regular reviews, and foster a high-performance culture.
• Identify new business opportunities within residential, commercial, and corporate segments. Build and maintain strong relationships with architects, contractors, developers, and key decision-makers. Strengthen relationships with high-value clients to ensure repeat business and long-term partnerships. Negotiate contracts and pricing agreements to maximize profitability while maintaining competitiveness.
• Conduct market research to identify emerging trends, pricing benchmarks, and competitor strategies. Provide strategic insights to support product positioning and expansion initiatives.
• Work closely with project, production, and design teams to ensure seamless project handovers and client satisfaction. Ensure customer expectations are met in terms of quality, timelines, and cost.
• Prepare and manage the departmental sales budget to optimize cost efficiency and ROI. Provide regular performance reports and strategic updates to senior management.

Requirements & Qualifications

• Bachelor's Degree in Business, Marketing, or related field
• Minimum 7+ years' experience in Sales & Team Management
• Proven experience in wood products, interior design, fit-outs, or related industry (Mandatory)
• Strong leadership, negotiation, and business development skills
• Excellent communication and stakeholder management capability

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Duties & Responsibilities

• Preparing and sending daily reports on branch sales and collections.
• Banking of cash collections as per set branch limits
• Conclusively processes quotations as per the company SOP.
• 100% generation and issuance of relevant documents for all sales of goods and services from the branch
• Collects all customer data on job cards, uploads the customer data to Navision, and prepares weekly reports.
• Correctly processes customer orders and billing for services offered
• Communicates efficiently and effectively with customers on all ongoing promotions and special offers by both sending emails and calling customers on the database
• Nil customer complaints by conclusively handling customer issues and timely escalating them to the branch Manager if necessary.
• Nil customer complaints due to timely and professional response to all customer queries and requirements.
• Conclusively handles customer complaints, documentation, and reporting, with support from the technical department.
• Develop relationships with existing and potential customers to retain and grow branch sales of products and services.
• Prepares reports on customer follow-ups conducted.
• 100% documentation on stock received from suppliers through receipt of relevant documents & preparation of reports on stocks.
• Performs processes and services at the branch within the set company SOPs.
• Strictly adheres to issued MEMOS on branch operations
• Provides excellent quality of service to customers at the branch according to set company standards.
• Provides excellent face-to-face and over-the-telephone customer interaction in line with company policy.
• Daily reporting on sales and collections, and branch activities, i.e., number of walk-in customers, quotations done, sales, and follow-up done
• Weekly reporting on new customer data uploaded to Navision.
• Ensures that correct handover documentation is done on all handovers.

Requirements & Qualifications

• Must have a Bachelor's Degree in a Business-related course field with a mean score of B+ and above in their KCSE with a B in English and Mathematics.
• Should be 26 years of age or below
• Good Communication skills with an outgoing personality.
• Personal integrity and ability to maintain confidentiality.
• African Labour Solutions

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Duties & Responsibilities

• Devise and execute a sales strategy to achieve the target of 1 billion in sales by the end of 2025.
• Oversee a cross-functional team of sales and marketing to ensure revenue growth and customer satisfaction.
• Collaborate with the Managing Director to align sales strategies with the company's long-term vision.
• Track and manage weekly and monthly sales targets vs. actual performance, providing real-time adjustments.
• Maintain a sales pricelist ensuring a 40% profit margin across all product lines.
• Identify and focus on the most profitable items to maximize revenue.
• Conduct market research and competitor analysis to identify market trends, customer preferences, and new growth opportunities.
• Identify and pursue new market opportunities, partnerships, and innovations to drive business expansion.
• Analyze customer feedback and competitor activities to refine strategies and stay competitive.
• Recruit, train, and mentor the Sales Executives, Interior Designers, and Project Managers.
• Set clear sales targets and KPIs for team members and provide regular performance evaluations.
• Review current incentive programs and recommend changes where necessary to drive higher performance.
• Develop a comprehensive sales training schedule for 2025 to enhance team skills as per identified skills gaps.
• Optimize the sales process by improving cold call success rates and monitoring daily income received with a monthly accumulation chart.
• Track the daily value of opportunities vs. closing rates to maintain a realistic, healthy sales pipeline.
• Streamline the sales process from lead generation to closing deals for efficiency and better conversion rates.
• Build and maintain strong customer relationships to foster long-term loyalty.
• Collaborate with the Marketing department to enhance the company's digital marketing and online presence.
• Work with Production, Logistics, Finance, and Customer Service to ensure smooth operations and an excellent customer experience.
• Prepare and analyze costing vs. project reports, ensuring alignment with sales goals and project budgets.
• Track key sales metrics and generate reports to measure performance and identify areas for improvement.
• Ensure compliance with all relevant laws, regulations, and ethical standards in sales activities.
• African Labour Solutions
• Promote continuous improvement by refining sales processes, customer service, and overall efficiency.
• Foster a positive and results-driven environment within the sales team, motivating them through tailored incentives and recognition.

Requirements & Qualifications

• Bachelor's degree in business, Sales, Marketing, or a related field. A master's degree is an added advantage.
• Minimum of 7 years of experience in sales management with a proven track record of success.
• Demonstrated ability to develop and implement successful sales strategies to achieve revenue goals.
• Strong leadership skills with experience managing diverse teams.
• Proficient in CRM software, sales analytics, and reporting tools.
• Experience in digital marketing and enhancing online sales
• Strategic thinker with excellent business acumen.
• Strong data-driven analytical and problem-solving skills.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to manage multiple projects and meet deadlines.
• A passion for motivating teams and driving sales results.
• Prior experience in wood products/interior fit-out is an added advantage.

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Duties & Responsibilities

• Develop and implement production plans and schedules to meet customer demands and delivery deadlines.
• Ensure efficient utilization of resources, including raw materials, equipment, and labor.
• Monitor and adjust production plans as needed to optimize productivity and minimize waste.
• Lead and manage production supervisors, operators, and workshop support staff with equity and fairness.
• Provide clear direction, guidance, and support to achieve production targets.
• Foster a positive work environment that promotes teamwork, safety, and continuous improvement.
• In liaison with the HR Lead, conduct regular performance evaluations, provide feedback, and identify opportunities for skill development.
• Institute and lead the quality control and assurance committee as required.
• Implement and enforce strict quality control measures throughout the production process.
• Monitor all product quality and ensure compliance with specifications, industry standards, and the organization's core values.
• Investigate and resolve any production issues or quality concerns promptly in close liaison with the Directors and key team members as may be necessary.
• Collaborate with the quality assurance team to develop and improve quality control procedures, including terms of reference from time to time as may be necessary.
• Continuously evaluate production processes, identify and recommend opportunities for improvement.
• Develop and implement strategies to increase efficiency, reduce labor and material costs, and enhance overall productivity.
• Drive Lean manufacturing principles, such as 5S, Six Sigma, and Kaizen, to optimize operations. Coordinate with procurement and supply chain teams to ensure adequate and timely supply of raw materials.
• Monitor inventory levels, implement effective inventory control measures, and ensure high stock accuracy.
• Establish and maintain relationships with suppliers to ensure the timely delivery of materials.
• Ensure compliance with health and safety regulations and promote a safe working environment, including the use of provided PPE.
• Conduct regular safety audits, identify potential hazards, and implement corrective actions, including root cause analysis with recommendations for all incidents and accidents.
• Provide employees with training and resources to promote safety awareness and best practices.

Requirements & Qualifications

• Bachelor's degree in manufacturing, engineering, or a related field.
• Relevant certifications and advanced degrees are an added advantage.
• At least 5 years of proven experience as a Production Manager or in a similar role within the manufacturing industry.
• Strong knowledge of wood product manufacturing processes, including machinery, assembly, finishing, and packaging.
• Familiarity with quality control standards and policies.