Careers at Keep IT Cool

The Role

You will gain hands-on experience maintaining the refrigeration, HVAC and electrical systems that keep our cold rooms, freezers, ice machine and processing facility running. You'll work under the supervision of qualified technicians.

Key Responsibilities

• Assist with preventive maintenance of cold rooms, freezers, compressors and the ice machine.
• Support fault-finding and repairs on refrigeration and HVAC systems.
• Help monitor and record cold room temperatures and equipment performance.
• Assist with electrical maintenance, including wiring, panels, lighting, generators and solar systems.
• Support the installation and servicing of Keep IT Cool solar freezers.
• Keep maintenance logs, checklists and equipment records up to date.
• Report faults, energy losses and safety hazards promptly.
• Follow electrical safety, lock-out/tag-out and PPE procedures at all times.

Requirements

• Certificate, diploma or recent graduate in Refrigeration and Air Conditioning, Electrical Engineering, Electrical Installation or a related field from a recognised TVET college or university.
• Basic knowledge of refrigeration cycles, compressors and electrical systems.
• Interest in cold-chain, solar and energy-efficient technologies.
• Safety-conscious and willing to learn.
• Comfortable working in cold environments and at heights where required.

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The Role

You will gain hands-on experience maintaining the water, drainage and plumbing systems that support our food processing facility, abattoir and cold-chain operations. You'll work under the supervision of qualified technicians.

Key Responsibilities

• Assist with installation, maintenance and repair of water supply, drainage and wastewater systems.
• Support maintenance of hand-wash stations, sinks, hoses and cleaning points in production areas.
• Help maintain water tanks, pumps, pipes, valves and fittings.
• Help monitor water usage and report leaks or wastage promptly.
• Support maintenance of drainage and effluent systems in the abattoir.
• Keep plumbing maintenance logs and checklists up to date.
• Follow hygiene, HACCP and PPE rules when working in food production areas.

Requirements

• Certificate, diploma or recent graduate in Plumbing, Water Technology, Civil Engineering or a related field from a recognised TVET college or university.
• Basic knowledge of plumbing systems, pipe fitting and water management.
• Safety-conscious, hygiene-aware and willing to learn.
• Able to do practical, physical work, including in wet environments.

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The Role

You will support the Quality Lead in making sure every chicken product leaving our Karura facility is safe, Halal and meets specification. You'll carry out routine quality and hygiene checks, keep accurate records and flag problems early, from live bird receiving to dispatch.

Key Responsibilities

• Carry out pre-operational checks of the slaughter hall, equipment, knives, crates and hand-wash stations, and record the results.
• Support live bird receiving: count and weigh birds, record dead-on-arrival, sick and injured birds, check delivery documents and record batch numbers for traceability.
• Monitor scald and chill water temperatures, chlorine levels, carcass core temperatures and cold room temperatures.
• Inspect carcasses for feathers, damage and contamination, and record what you find.
• Check finished product for weight, appearance, odour, packaging, labels, batch codes and dates before release, and set aside anything non-conforming.
• Help keep Halal records complete, make sure rejected birds are kept apart, and report any suspected Halal breach immediately.
• Check staff hygiene and PPE, verify cleaning schedules and sanitiser concentrations, and support swab sampling.
• Record non-conformities and help investigate causes and follow up corrective actions.
• Help trace the batches behind customer complaints through production records.
• Keep all quality records complete and filed on the day, and prepare a short daily quality summary.
• Join the Quality Lead on farm visits covering bird quality, biosecurity and withdrawal periods.
• Help prepare for internal audits, KHBC inspections and FSSC 22000 audits.

Requirements

Qualifications

• Diploma or degree in Food Science and Technology, Food Safety and Quality, Microbiology, Animal Production / Health or a related field.
• 2–3 years' experience in quality or food safety at a licensed slaughterhouse or meat processor, such as the Kenya Meat Commission, a commercial poultry processor or a KHBC-certified abattoir.
• Basic HACCP or food hygiene training is an advantage.
• Understanding of Halal requirements is an advantage.
• Strong attention to detail and accurate record keeping.
• Honest and willing to speak up: you record what you see, even when the results are bad.
• Clear communication with production staff at all levels.
• Basic computer skills (Excel, email).
• Comfortable with live birds, cold and wet conditions, and early starts.

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The Role

You will win and manage business customers, grow account revenue and build long-term commercial relationships for Markiti products and Keep IT Cool's cold chain solutions.

Key Responsibilities:

• Prospect for and acquire new business and institutional customers.
• Manage relationships with supermarkets, restaurants, hotels, wholesalers, caterers and other business clients.
• Drive sales of fish, chicken and other Markiti products.
• Promote cold-chain solutions, including refrigerated transport, freezers, ice flakes and solar-powered cold rooms.
• Develop account plans to grow revenue and repeat orders.
• Prepare quotations and negotiate within approved pricing guidelines.
• Track sales pipelines, customer orders and account performance.
• Coordinate with the Supply, Operations, Dispatch and Finance teams.
• Identify cross-selling and upselling opportunities.
• Monitor competitors, market trends and customer needs.
• Keep CRM records and sales forecasts accurate.
• Follow up on customer payments with Finance.

Requirements

• Diploma or degree in Sales, Marketing, Business Administration or a related field.
• Proven experience in B2B sales, key account management or business development.
• Experience with institutional, hospitality, retail, wholesale or food-service customers is an advantage.
• Strong prospecting, negotiation and relationship-management skills.
• A track record of managing pipelines and hitting revenue targets.
• Commercial awareness of pricing, margins and account profitability.
• Good Excel, CRM and sales reporting skills.

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The Role

You will slaughter poultry at our Karura abattoir so that every bird released as Halal meets Kenya Halal Bureau of Certification (KHBC) requirements, Islamic Halal principles, animal welfare standards and our FSSC 22000 food safety procedures. Halal integrity always comes before production volume.

Key Responsibilities

• Carry out Halal slaughter of poultry with the correct cut and a personally recited tasmiyah for every bird.
• Handle live birds calmly and humanely, and report injured, sick or dead birds before they reach the slaughter point.
• Use and maintain dedicated Halal knives, and ensure full bleeding before birds move to further processing.
• Work within approved line speeds, and stop the line whenever a Halal, welfare or food safety concern arises.
• Identify, separate and report non-conforming birds.
• Follow hygiene, PPE, cleaning and occupational safety procedures.
• Complete accurate slaughter records for every batch.
• Cooperate with KHBC auditors, the Halal Supervisor and the QA team, including during unannounced inspections.

Requirements

• Adult, practising Muslim.
• Current KHBC authorisation or registration to slaughter.
• Valid food handler's medical certificate.
• Experience in poultry slaughter, ideally in a commercial or certified abattoir.
• Good understanding of Halal slaughter requirements, hygiene and animal welfare.
• Able to work shifts in a wet, cold environment, including early starts.
• Able to keep accurate written records.

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Key Responsibilities:

• Convert leads generated through the company’s digital advertising campaigns into paying customers.
• Make outbound calls, engage prospective customers, and promote Keep It Cool’s products and services.
• Follow up on leads, close sales, and encourage repeat purchases.
• Achieve daily, weekly, and monthly sales and conversion targets.
• Record customer interactions, orders, and sales performance accurately.
• Coordinate with the Marketing, Operations, and Delivery teams to ensure excellent customer service.

Requirements

• Diploma or degree in Sales, Marketing, Business Administration, or a related field.
• 1 year of proven experience in telesales, sales, or customer service is preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to meet sales targets and work under minimal supervision.
• Proficiency in Microsoft Office and CRM systems.
• Self-motivated, persuasive, and results-oriented.
• Strong record-keeping and reporting abilities.

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The Role

You will keep our facility, equipment, fleet and assets running safely and efficiently. You'll coordinate maintenance, contractors and security, and keep the accurate records that day to day operations rely on.

Key Responsibilities:

• Manage facility cleanliness, maintenance and repairs.
• Maintain the company asset register, including tagging and verification records.
• Coordinate maintenance of cold rooms, freezers and refrigeration equipment.
• Coordinate fleet servicing, vehicle inspections and electric-bike maintenance.
• Monitor fuel consumption and electricity, water and energy usage.
• Coordinate security, access control and incident reporting.
• Conduct workplace inspections and report safety hazards.
• Coordinate contractors, technicians and service providers.
• Maintain maintenance records and prepare operational reports.

Requirements

• Certificate or diploma in Facilities Management, Asset Management, Engineering, Logistics or a related field.
• 3–5 years relevant experience.
• Experience with asset registers, preventive maintenance and contractor coordination.
• Knowledge of fleet, cold chain equipment, utilities and fuel management.
• Good Excel, reporting and organisational skills.
• A valid driving licence is an added advantage.