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Located on one of Africa’s best beaches, Nomad Beach Resort is the ideal destination to enjoy a hassle-free beach holiday with impeccable service on Kenya’s Southern Coast. The award-winning boutique resort is the perfect getaway for those wanting to experience the breath-taking Diani Beach; indulge yourself with first-class dining,
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The Operations Manager is responsible for the overall condition, readiness, and daily operational standards of Nomad Beach Resort. This includes all guest rooms, public areas, and operational spaces. The role directly oversees Housekeeping and Maintenance (both with existing supervisors), ensuring strong coordination, clear communication, and consistent delivery of high standards across both departments.
Key Responsibilities Rooms & Property Management
- Oversee room readiness, cleanliness, maintenance, and overall presentation.
- Conduct daily inspections, including departure room checks, and ensure all issues are logged and resolved.
- Ensure smooth handover between housekeeping and maintenance for all room-related tasks.
- Maintain standards for rooms, turndown, public areas, pool, and grounds.
Housekeeping & Maintenance Oversight
- Directly manage housekeeping and maintenance supervisors and coordinate their teams.
- Ensure effective communication between both departments and timely completion of all tasks.
- Oversee preventive maintenance, reactive repairs, laundry coordination, and tailor/linen repairs.
- Ensure safety inspections are carried out and issues addressed promptly. Cross-Department Coordination
- Work closely with Front Office, F&B, and Events teams to ensure rooms and spaces are ready for arrivals, departures, and events.
- Coordinate event setup and breakdown with relevant departments.
- Ensure operational readiness across all guest-facing areas.
Quality Control & Reporting
- Conduct regular property walkthroughs and enforce standards.
- Track maintenance and housekeeping issues through to completion.
- Ensure consistent cleanliness, functionality, and presentation across the property.
Key Attributes
- Highly organised and detail-focused.
- Strong coordination and follow-through.
- Hands-on with high operational standards.
- Clear communicator with leadership presence.
- Calm, practical, and solution-driven under pressure.
- Salary: 150,000 ksh/month Benefits shared on application.
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The Front Office Manager leads reception, reservations, and guest relations, and is the first point of contact for all guests. The role ensures a seamless guest journey from booking through to departure and requires strong guest presence, communication, and coordination across departments.
Key Responsibilities
Front Office Operations
- Oversee reception, reservations, and guest relations as one function.
- Act as first point of contact for arriving and in-house guests.
- Ensure smooth check-in and check-out with high service standards.
- Manage guest feedback, issues, and service recovery.
- Take ownership of guest issues through to resolution and follow-up.
Arrival & Departure Experience
- Ensure seamless guest arrival and departure processes.
- Coordinate with Housekeeping and Operations on room readiness.
- Manage guest flow across booking, stay, and departure stages.
Team Leadership & Coordination
- Lead, train, and supervise the front office team.
- Conduct daily briefings and shift handovers.
- Ensure team alignment, communication, and service standards.
- Prepare schedules and daily task allocation. Systems,
Finance & Administration
- Use Opera PMS and systems for reservations, billing, and reporting.
- Ensure accuracy of bookings, billing, and cash handling.
- Maintain clear communication across all front office functions.
Cross-Department Liaison
- Coordinate with Housekeeping. Operations, F&B, and Management.
- Communicate arrivals, requests, and guest movements daily.
- Support smooth operational flow across all departments.
Guest Experience Standards
- Maintain consistent service standards and brand tone.
- Ensure warm, professional, and personalised guest experience.
Key Attributes.
- Warm, approachable, and guest-focused.
- Strong front-facing communication skills.
- Highly organised and detail-oriented
- Strong and calm team leader.
- Confident with Opera PMS and hotel systems.
- Able to coordinate under pressure. Salary: 150,000 ksh/month Benefits shared on application.
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The Food & Beverage Manager oversees the full front-of-house F&B operation across Nomad Beach Resort and Nomad Private Villas. This is a hands-on role managing the beachfront restaurant, bars, private dining, events, and villa service. The role is highly visible during service, leading the team from the floor and ensuring consistently high standards across all outlets.
Key Responsibilities
F&B Operations & Guest Experience
- Oversee daily front-of-house operations across all outlets and villas.
- Ensure all areas are properly staffed, prepared, and supervised.
- Maintain high standards of service, cleanliness, and presentation.
- Be present and active during key service periods.
- Oversee restaurant service, private dining, events, and special experiences.
- Ensure guest needs, dietary requirements, and special occasions are well managed.
- Work closely with the Executive Chef for smooth service delivery.
Team Leadership
- Lead, train, and develop the F&B team. Prepare staff rosters based on business needs.
- Run service briefings and maintain strong product knowledge across the team.
- Ensure high standards of grooming, conduct, and guest interaction.
- Maintain appropriate staffing across all service periods.
Wine, Beverage & Controls
- Maintain wine and beverage service standards and cellar organisation.
- Manage stock control, stocktakes, wastage, and breakages.
- Ensure accurate POS use, billing, and cash handling.
- Drive beverage sales through product knowledge and upselling.
- Work with Chef, Stores, and Finance on purchasing and cost control.
Key Attributes
- Proven F&B management experience in a quality restaurant, resort, or hotel.
- Experience managing high-volume and multi-outlet operations.
- Hands-on, visible, and confident in a busy environment.
- Strong leadership and people-management skills.
- Excellent guest service and communication skills.
- Good wine and beverage knowledge.
- Strong understanding of F&B controls and stock management.
- Commercially aware, organised, and calm under pressure.
- Experience in fine dining, private dining, or events is an advantage.
- Hospitality qualification is an advantage but not essential.
- Strong written and spoken English.
- Salary: $1500-$2000+ accommodation Benefits shared on application. Start date: as soon as possible
Method of Application
Use the link(s) below to apply on company website.
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