Careers at Q-Sourcing Servtec Group

Job Summary

• To drive revenue growth, market expansion, and commercial strategy for the company’s solar and energy solutions business across Kenya. The role is responsible for leading high-performance sales operations, managing branch performance, building strategic partnerships, and positioning the company competitively within the evolving renewable energy market.
• The ideal candidate should possess strong experience in the solar and energy industry, demonstrate the ability to scale startup operations, manage geographically distributed teams, and deliver sustainable business growth in a competitive and rapidly changing market.

DUTIES & RESPONSIBILITIES:

Strategic Sales Leadership

• Develop and execute national sales strategies aligned with company growth objectives.
• Drive revenue growth across residential, commercial, industrial, and institutional solar segments.
• Identify emerging market opportunities, customer trends, and competitive positioning strategies.
• Lead pricing, market penetration, and customer acquisition initiatives.

Business Development & Market Expansion

• Establish strategic partnerships with developers, EPC contractors, distributors, SACCOs, NGOs, and corporate clients.
• Expand branch network and market footprint across key regions.
• Lead tendering and large commercial proposal development.
• Build strong relationships with regulators, industry stakeholders, and strategic clients.

Branch & Team Management

• Oversee branch sales performance and operational alignment.
• Set sales KPIs, performance targets, and growth forecasts.
• Mentor, coach, and manage branch managers and sales teams.
• Ensure consistent customer experience and operational standards across branches.

Startup & Operational Growth

• Drive structured processes suitable for scaling startup operations.
• Support development of sales systems, CRM usage, reporting dashboards, and operational controls.
• Collaborate with finance and operations teams to optimize margins, collections, and stock movement.

Customer Experience & Retention

• Strengthen customer satisfaction and after-sales engagement.
• Ensure timely issue resolution and service excellence.
• Develop customer retention and account growth strategies.

Reporting & Analytics

• Prepare commercial performance reports and sales forecasts.
• Analyze sales trends, customer behavior, and branch productivity.
• Utilize data and AI-driven insights to improve commercial decision-making.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Qualifications

• Bachelor’s degree in business, Sales & Marketing, Engineering, Renewable Energy, or related field.
• MBA or equivalent postgraduate qualification preferred.

Experience & Profile

• Minimum 5 years’ experience in sales leadership within the solar, renewable energy, or electrical solutions sector.
• Proven experience managing startup or high-growth business environments.
• Experience managing multiple branches or regional operations.
• Strong understanding of the Kenyan energy market and consumer behavior.
• Demonstrated ability to drive revenue growth and strategic partnerships.

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Key Functions/Key Expected Results;

• The Training & Marketing In-Charge will play a critical role in driving sales performance and brand growth by overseeing all sales training programs and marketing initiatives. This role requires a highly organized, tech-savvy, and people-oriented individual who can design impactful training systems, create compelling sales content, and effectively manage digital platforms to support business growth.
• This position sits at the intersection of sales, training, and digital marketing, ensuring that sales agents are well-equipped with the skills, tools, and messaging needed to succeed. This role requires someone who can command a room, inspire team action, and communicate with confidence

Key Responsibilities

Sales Training & Development

• Design, implement, and continuously improve structured sales training programs
• Develop onboarding training for new sales agents (IBOs/affiliates)
• Conduct regular physical and virtual training sessions (Zoom, workshops, field training)
• Build a training calendar/roster for all sales agents and team leaders
• Develop training materials: presentations, scripts, videos, and manuals

Marketing Presentations & Sales Enablement

• Lead and oversee company sales presentations (both physical and online)
• Ensure all presentations are aligned with company strategy and messaging
• Continuously refine pitch decks to match market trends and customer behavior
• Support leaders with presentation delivery skills and storytelling techniques

Content Creation & Brand Messaging

• Create high-quality sales and marketing content (videos, graphics, scripts) Translate product knowledge into simple, persuasive, and relatable content
• Develop content that drives engagement, conversions, and brand trust

Social Media & Digital Marketing Management

•  Manage and grow all company social media platforms (e.g. TikTok, Instagram,WhatsApp, Facebook)
•  Plan and execute a content calendar aligned with sales campaigns
•  Train sales agents on how to use social media for selling (digital selling skills)
•  Ensure sales teams effectively use digital platforms for prospecting and selling

Sales Team Collaboration & Leadership

• Support the sales team with coaching and mentorship
• Act as a bridge between management and the sales team

Key Qualifications & Requirements

Education & Experience

• Bachelor’s degree in marketing, Business Administration, ICT, or related field
• Proven experience in sales training, marketing, or digital marketing
• Experience in network marketing, affiliate marketing, or direct sales is a strong advantage

Skills & Competencies

• Strong presentation and public speaking skills
• Excellent content creation ability 
• High proficiency in computer applications (Microsoft Office, Excel, PowerPoint, and
• digital tools)
• Solid understanding of social media marketing and digital sales strategies
• Strong interpersonal and communication skills
• Ability to train, inspire, and influence people
• Analytical mindset (ability to track performance and improve results)