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  • Posted: Dec 1, 2023
    Deadline: Not specified
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Estate Manager – Mlolongo

    Key Responsibilities

    • Act as the primary point of contact for residents regarding property-related concerns and inquiries.
    • Foster a positive and responsive relationship with residents, addressing their needs and ensuring a high standard of living.
    • Supervise the day-to-day operations of the residential estate, including security, waste management, and cleaning.
    • Oversee routine maintenance tasks and coordinate repairs to ensure all residential units are in excellent condition.
    • Manage relationships with external contractors and service providers to ensure timely and cost-effective solutions.
    • Conduct regular inspections to identify and address potential hazards.
    • Maintain accurate records of maintenance activities, repairs, and property inspections.
    • Updating board members through monthly reports.
    • Any other tasks assigned.

    Qualifications:

    • Bachelor’s degree in Facilities Management, Business Administration, or a related field.
    • Proven experience in residential property or facilities management.
    • Working Knowledge in Quick Books Accounting software
    • Ability to multitask, prioritize, and manage time effectively.
    • Strong problem-solving and decision-making skills
    • Embrace field work and ability to deal effectively with people.
    • Excellent communication in English and good with numbers
    • Must have high report writing skill.

    Deadline for applications: 26th December 2023

    go to method of application »

    Human Resource Officer (Automotive)

    Key responsibilities

    • Develop and implement HR strategies aligned with the company’s goals and objectives.
    • Oversee the full recruitment cycle, including job posting, candidate sourcing, interviewing, and onboarding processes.
    • Develop effective talent acquisition strategies to attract and retain high-quality candidates.
    • Manage employee relations issues, ensuring fair and consistent treatment across the organization.
    • Implement and manage performance appraisal and evaluate employee performance and development plans.
    • Identify training needs, develop training programs, and coordinate learning initiatives to enhance employee skills and knowledge especially within the workshop departments.
    • Develop, update, and enforce HR policies and procedures in compliance with labor laws and regulations. Ensure adherence to legal requirements and maintain accurate employee records-leave days, contracts, payments etc.
    • Manage payroll and develop benefits programs, including salary reviews, bonus schemes, and employee benefit plans.

    Qualifications

    • Bachelor’s degree in human resources, Master would be an added advantage.
    • Must have certification from Institute of Human Resource Management (IHRM).
    • Must have a minimum of 5 years’ experience working as a HR Manager in the automotive sector.
    • Strong leadership, communication, and interpersonal skills.
    • In-depth knowledge of HR best practices, employment laws, and regulations.
    • Proficiency in HRIS, MS Office, and other HR-related software.

    Deadline for applications: 15th December 2023

    go to method of application »

    Reservation Agent

    Key Requirements:

    • Provide a professional consultancy service for clients, anticipating their needs and offering a range of value-added solutions to exceed expectations
    • Look after customers’ travel needs from first enquiry to travel completed, by phone or email
    • Book a range of travel products and offer professional advice, inclusive of specialist fares
    • Adapt to different priorities and client needs
    • Use a Consultative Sales approach
    • Regularly check and action airline queue messages and monitor existing bookings on hold
    • Achieve and maintain targets by working efficiently
    • Exhibit positive behavior and a ‘can do’ attitude
    • Act as a team player to ensure the overall success of the team and overall Operations function
    • Make new members of the team feel welcome, sharing knowledge as appropriate
    • Actively contribute to achieve the SLA targets and team incentives
    • Attend weekly team updates and participate and share feedback in team meetings
    • Participate in team activities, providing support to team members as required
    • Assist clients who may be calling for another team member who is busy
    • Proactively manage personal productivity, profitability, and quality assurance targets to meet or exceed requirements
    • Ensure all necessary actions are taken to reach and maintain SLA targets
    • Maintain the company standards for monthly booking checks and ticket book entries
    • Continually keep fully abreast of airline contracts, routings, and services
    • Attend offered training to ensure all knowledge of airlines, fares, services, products, and benefits remains fully up to date.

    Qualifications:

    • Must have a bachelors in travel, tour, hospitality or any other relevant degree
    • Must have at least 5 years of experience in a similar role
    • Must have excellent verbal and written communication skills, preferably in English
    • Should be experienced in native GDS
    • Should be passion for and experience in business travel
    • Ability to deal with clients effectively over the phone, emails and other channels such as webchats and social media
    • Communicate effectively with other teams and departments to support a collaborative environment
    • Exhibit and encourage a clear, simple communication style and act as an ambassador for the company’s values and competency framework
    • Excellent fares knowledge including post ticketing changes and cancellations
    • Excellent knowledge of the travel industry
    • Experience working across cultures and with remote teams.

    Deadline for applications: 14th January, 2024

    Method of Application

    Use the link(s) below to apply on company website.

     

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