Careers at Twyford Tile

JOB PURPOSE

• To provide administrative and operational support to the Imports & Exports Department by assisting with CMS system data entry, import and export documentation, data verification, filing, tracking and other routine activities.
• The trainee will support the department in managing increased workload arising from the implementation and expansion of the CMS system and growing import/export volumes, while gaining practical exposure to customs clearance and international trade operations.

KEY RESPONSIBILITIES

CMS System & Data Entry

• Assist with basic data entry and updates in the CMS system.
• Input and update import/export information accurately and on time.
• Assist with entering and updating IDF, customs declaration and clearance-related information as instructed.
• Verify information entered into the system against supporting documents.
• Identify missing, inconsistent or incorrect information and escalate to the responsible officer.
• Maintain accurate electronic records and databases.

Import & Export Documentation

• Assist in preparing, organizing and checking import/export documentation.
• Support the team in organizing documents such as:
• Invoices
• Packing lists
• Bills of Lading
• Airway Bills
• IDFs
• Customs entries
• Certificates and permits
• Delivery orders
• Other relevant clearance documents.
• Ensure documents are properly arranged and readily available for reference.
• Assist with scanning, filing and maintaining both electronic and physical records.

Data Verification & Documentation Control

• Cross-check product descriptions, quantities, values and other information against source documents.
• Assist in checking HS codes and applicable tax rates based on information provided by the responsible customs/clearing officer.
• Assist with checking declaration information before submission.
• Support the reconciliation of documents and data after customs declaration.
• Maintain proper records of completed transactions.

Customs Clearance Support

• Assist professional Imports & Exports personnel with routine customs-clearance activities.
• Follow up on assigned documentation and outstanding information.
• Assist in tracking the status of import/export shipments.
• Update shipment trackers and departmental reports.
• Escalate delays, discrepancies or unusual issues to the supervisor.

Shipment Tracking & Reporting

• Maintain daily import/export tracking records.
• Update shipment status and relevant milestones.
• Assist in preparing daily, weekly and monthly reports.
• Monitor outstanding documentation and follow up with relevant internal teams.
• Support the team in maintaining an updated database of ongoing and completed shipments.

General Departmental Support

• Assist with other routine administrative activities within the Imports & Exports Department.
• Support document retrieval during audits and internal reviews.
• Maintain confidentiality of company, supplier, shipment and customs information.
• Perform any other duties reasonably assigned by the supervisor.

QUALIFICATIONS

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, International Business, Procurement, Business Administration, Customs Administration, Transport & Logistics or a related field.
• Recent graduate or student undertaking relevant studies.
• Basic understanding of imports, exports, logistics or customs processes will be an added advantage.
• Basic computer proficiency, particularly Microsoft Excel and Word.
• Willingness to learn and work with computerized systems such as CMS, ERP or other logistics systems.

REQUIRED SKILLS & COMPETENCIES

• Strong attention to detail.
• Good communication skills.
• Ability to follow procedures and instructions.
• Ability to work under pressure and meet deadlines.
• Good teamwork and interpersonal skills.
• High level of integrity and confidentiality.
• Willingness to learn customs and international trade procedures.
• Basic Excel skills.
• Ability to handle repetitive tasks while maintaining accuracy.

EXPERIENCE

• 0–1 year of experience.
• Fresh graduates and students seeking practical exposure in imports, exports, customs clearance, logistics or supply chain operations are encouraged to apply.

Requirements:

• Diploma/Degree in Supply Chain, Logistics, International Business, Customs, Procurement, Business Administration or a related field.
• Fresh graduates are encouraged to apply.
• Good computer and Excel skills.
• Strong attention to detail and willingness to learn.
• Good communication, organization and teamwork skills.

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JOB PURPOSE

• The Carton Factory Inspector will be responsible for monitoring and inspecting the quality of raw materials, production processes, and finished carton products to ensure that all products meet the required quality standards, specifications, dimensions, and customer requirements.
• The ideal candidate should have hands-on experience working in a carton, corrugated packaging, paper packaging, or related manufacturing factory and should be familiar with carton production processes and common quality defects.

KEY RESPONSIBILITIES

Raw Material Inspection

• Inspect incoming raw materials such as kraft paper, corrugated sheets, inks, adhesives, and other packaging materials.
• Verify materials against approved specifications and samples.
• Identify and report defective or non-conforming materials.
• Maintain accurate records of raw material inspections.

Production Process Inspection

• Conduct regular quality inspections throughout the carton production process.
• Monitor quality during:
• Corrugation
• Printing
• Die-cutting
• Slotting
• Folding
• Gluing
• Stitching
• Packing
• Check dimensions, board quality, printing, colour, alignment, cutting, folding, gluing, stitching, and finishing.
• Identify defects and ensure corrective action is taken promptly.

Finished Product Inspection

• Inspect finished cartons against approved samples, specifications, drawings, and customer requirements.
• Check carton dimensions, strength, appearance, printing quality, joints, folding, and finishing.
• Identify, segregate, and report rejected or non-conforming products.
• Ensure only products meeting the required standards proceed for packing and dispatch.

Quality Control

• Maintain inspection checklists, quality records, and production quality reports.
• Monitor rejection, rework, wastage, and recurring defects.
• Report quality problems to the relevant Production or Quality Supervisor.
• Assist in investigating the root causes of quality problems.
• Follow up on corrective actions to ensure that defects do not recur.

Production Support

• Work closely with machine operators, production supervisors, maintenance, stores, and quality teams.
• Provide timely feedback on quality deviations.
• Support production teams in maintaining consistent product quality.
• Recommend practical improvements to reduce defects, wastage, and rework.

Compliance & Safety

• Follow all company quality procedures and factory safety requirements.
• Ensure inspection activities are conducted safely and professionally.
• Immediately report major quality or safety concerns.

REQUIREMENTS

Education

• KCSE / High School education or equivalent is acceptable.
• A Certificate, Diploma, or Degree in Quality Control, Production, Manufacturing, Packaging Technology, Mechanical Engineering, or a related technical field is preferred.

Experience

• Minimum 2–5 years of relevant hands-on experience in a carton, corrugated packaging, paper packaging, or related factory.
• Direct experience in a carton factory is strongly preferred.
• Candidates with substantial practical carton manufacturing experience may be considered even without a Diploma or Degree.

Technical Skills

• Good understanding of carton and corrugated packaging production processes.
• Ability to identify common carton and packaging defects.
• Ability to work with product specifications, samples, measurements, and drawings.
• Ability to use basic measuring and inspection equipment.
• Understanding of quality control procedures.
• Basic knowledge of production machinery and processes is an advantage.

PREFERRED CANDIDATE PROFILE

• The ideal candidate will be someone who has worked directly inside a carton/corrugated packaging factory, understands the production process from raw material to finished carton, and can identify quality problems through practical inspection rather than relying only on academic knowledge.

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JOB PURPOSE

• The Adhesive Factory Inspector will be responsible for monitoring the quality of raw materials, production processes, batches, and finished adhesive products to ensure that products consistently meet approved quality standards and specifications.
• The successful candidate should have practical experience working in an adhesive, coatings, construction chemicals, chemical manufacturing, or related factory and be able to identify and report production and quality deviations.

KEY RESPONSIBILITIES

Raw Material Inspection

• Inspect incoming raw materials used in adhesive production.
• Verify materials against approved specifications and required quality standards.
• Check material identification, condition, quantity, and documentation.
• Identify and report non-conforming raw materials.
• Ensure proper recording and traceability of inspected materials.

Production Inspection

• Monitor adhesive production processes to ensure compliance with approved procedures.
• Conduct inspections during different stages of production.
• Monitor processes such as:
• Mixing
• Blending
• Dosing
• Dispersion
• Reaction, where applicable
• Filling
• Packaging
• Monitor production parameters and identify deviations.
• Report abnormal production conditions immediately.

Batch & Finished Product Inspection

• Inspect adhesive batches against approved product specifications.
• Conduct or support applicable quality checks such as:
• Viscosity
• Density
• pH
• Colour and appearance
• Consistency
• Solids content
• Bonding performance
• Setting/drying characteristics
• Identify and isolate non-conforming batches.
• Ensure products meet the required specifications before release.

Quality Control & Documentation

• Maintain accurate production and quality inspection records.
• Record batch results, defects, deviations, rework, and rejected products.
• Prepare inspection reports and communicate quality issues to the relevant supervisors.
• Assist with investigation of quality failures and customer complaints.
• Support root-cause analysis and corrective actions.

Equipment & Technical Inspection

• Monitor production equipment and identify conditions that may affect product quality.
• Work with Production and Maintenance teams when equipment-related problems occur.
• Ability to read and understand mechanical drawings is preferred.
• Understand basic mechanical components used in adhesive production machinery.
• Basic understanding of electrical components used in industrial equipment is preferred.
• Be able to recognize common mechanical or electrical abnormalities and report them to the appropriate technical team.

Quality Improvement

• Identify recurring production and quality problems.
• Support initiatives to reduce product rejection, wastage, rework, and customer complaints.
• Work closely with Production, Quality, Maintenance, Warehouse, and Technical teams.
• Provide practical recommendations for improving product consistency and production efficiency.

Health, Safety & Environment

• Follow all factory safety procedures when handling chemicals and operating around production equipment.
• Use appropriate PPE at all times.
• Report spills, unsafe conditions, equipment abnormalities, and other safety risks.
• Follow proper procedures for handling and storage of chemical materials.

REQUIREMENTS

Education

• KCSE / High School education or equivalent is acceptable.
• A Certificate, Diploma, or Degree in Chemistry, Industrial Chemistry, Chemical Engineering, Chemical Technology, Production, Manufacturing, Quality Control, Mechanical Engineering, or a related technical field is preferred.

Experience

• Minimum 2–5 years of relevant hands-on experience in an adhesive, coatings, construction chemicals, chemical manufacturing, or related factory.
• Direct experience in an adhesive factory is strongly preferred.
• Candidates with strong practical adhesive manufacturing experience may be considered even without a Diploma or Degree.

Technical Skills

• Good understanding of adhesive manufacturing processes.
• Knowledge of common adhesive raw materials and production processes is an advantage.
• Ability to understand product specifications and quality parameters.
• Ability to conduct or understand basic adhesive quality checks.
• Ability to read and interpret mechanical drawings is preferred.
• Basic understanding of mechanical components and production machinery.
• Basic understanding of electrical components and industrial equipment is preferred.
• Ability to identify production abnormalities and escalate technical issues appropriately.

Personal Competencies

• Strong attention to detail.
• Good observation and inspection skills.
• Analytical and problem-solving ability.
• Good communication and reporting skills.
• Safety-conscious.
• Reliable and accountable.
• Ability to work under pressure.
• Ability to work effectively with Production, Quality, Maintenance, and other departments.
• Willingness to work shifts where required.

PREFERRED INDUSTRY BACKGROUND

• Candidates with previous experience in adhesive, coatings, construction chemicals, or related manufacturing companies will be highly preferred.
• Experience with companies such as Sika, Kalemim, Crown, Dura Coat, Izomix, Eurafix, or other comparable adhesive/coatings manufacturers will be an added advantage.

PREFERRED CANDIDATE PROFILE

• The ideal candidate should have practical factory-floor experience in adhesive manufacturing, understand the production process and quality requirements, and be capable of identifying deviations in raw materials, production processes, equipment, and finished products.
• Technical education is an advantage, but relevant hands-on industry experience will be given significant consideration.