Careers at Corporate Staffing

Responsibilities:

Credit: 

• Monitor intermediate limits to ensure control once accounts have open balances. 
• Send statements to debtors who are overdue and follow up on phone, email and physical visits for timely payment to be done. 
• Seek and manage remittance information and post payments on their Account Ledgers. Manage SOA accuracy. 
• Monitor unpaid amounts daily and liaise with the Sales Representative and Customers for payment to be done. 
• Relationship building with clients, build directory of contacts to be uploaded in respective systems. 
• Negotiate Payment plans with clients  
• Work towards improving payment collection metrics and strategies. 

Reporting Responsibilities  

• Create and maintain a log of challenged invoices or invoices with issues and present the list as a bi-weekly report to Customer Service and the different HODs to be aware. Initiate a monthly meeting per dept to review and tackle these logged items in questions.
  • Above log to include pending disputes and issues needing resolving 
  • Above log to include incomplete work or pending matters with clients 
• Record activities performed and list of updates of communications with customers 
• Submit the debtors’ projection list to the HODs weekly. 
• Submit debtors’ aged analysis reports to the Sales Representatives and HODs summarizing debt balances per department. 
• Share a bi-weekly report list of round offs/small amount corrections due to be sent to the Accounts Dept to action against respective accounts.

Projects: 

• Set up a procedure and documentation requirement for evaluating new credit requests and assigning credit terms and limits for existing and new clients. 
• Update Credit Agreement forms with new and updated Credit Limit Terms, initiate a request for signed forms where not in place.  
• Update revised Credit Limits per account on the company’s ERP system. Save the Credit Forms in a central location. 
• Once above new limits are assigned on the ERP system, coordinate with operations to integrate debtor account limits and approvals as part of the order processing workflow. 
• Develop, standardize and implement a payment collection process across the organization. 
• Set up a reporting template to show % completed and pending signed delivery notes for POD visibility

Customer Service/Deliveries Documentation: 

• Filing: maintain up-to-date records of delivery note copies, and follow up with customers for PODs.
• Perform regular SOA confirmations that invoices are posted at customers’ finance systems and reflecting on their payables due. If not chase up on pending documentation to be delivered.

Qualification and Skills

• 3-5 years’ experience in a similar role. 
• Bachelor’s Degree in Accounting, Finance, Bachelor of Commerce or related field (preferred).
• Qualifications: ACCA or CPA (preferred). 
• Good understanding of the legal complexities of loans, payment plans, and interest rates. 
• Financial Accounting Skills (preferred). Understanding of WHT, VAT, Tax codes. 
• Ability to reconcile complex debtors’ accounts. 
• Competency with SAP/Sage and other accounting tools. 
• Excellent planning, organization and problem-solving skills. 
• Ability to before accurate credit analysis on debtor accounts and pending order book for decision making. 
• Ability to deal with problematic clients.

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Key Responsibilities

• Tenant management: From onboarding/lease to tenant exit/move-out in liaison with the senior field officer including handling/resolving the tenant complaints, inquiries and requests
• Rent Management: Ensure timely payment of all rent on or before the first (1st) day of every month
• Business development: Participate in growing the business by bringing in new clients in liaison with the senior field officer
• Client management (complaints, requests, inquiries)
• Landlord Payments: Ensure landlords (statements/returns) are paid within the timelines provided in their respective service contracts in liaison with the senior field officer
• Property Occupancy: Let out the properties to capacity
• Adherence to the Standard Operating Procedures;
• Repairs & Maintenance: Inspect property conditions and coordinate maintenance, cleaning, repair activities in liaison with the supervisor and or landlord
• Utility Services: Ensure all services are available to tenants and report any interruptions for restoration. Ensure tenants utility services consumptions are metered and charged. It will be the responsibility of the field officer follow up payment of the charges along with the monthly rent.
• Timely reporting of all/any incidences affecting the properties to the clients through the senior field officer
• Any other or further duties as is necessary

Key Qualifications

• A bachelor of commerce degree or other business degree from a recognized university
• A bachelor’s degree in Real Estate will be an added advantage
• Experience in real estate.
• Diploma in business related course coupled with proven work experience will be considered
• KCSE mean grade C+ minimum
• Fluent in spoken and written English.
• Computer literacy; working knowledge of MS Office suite
• Ability to operate and understand personal computer functions and company utilized software packages
• Proven work experience as a property field officer or similar role
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills with ability to prioritize wisely
• Good customer relationship management skills
• Excellent interpersonal and conflict resolution skills
• Good understanding of basic accounting practices
• Knowledge of on-site maintenance requirements, including dealing with vendors and contractors
• Commit to professional development and career growth
• Undertakes to perform above duties in strict compliance with the Company policies and all other applicable local and/or international laws

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Responsibilities:

Implementing Projects:

• Oversee the implementation of road track projects from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards.
• Coordinate with internal teams, subcontractors, and vendors to ensure seamless execution of project activities, including site preparation, construction, and finishing works.
• Conduct regular site inspections and quality control checks to ensure compliance with project specifications and safety regulations.

Execution of Tenders:

• Lead the tendering process for road construction projects, including preparing tender documents, soliciting bids from contractors, and evaluating proposals.
• Review and analyze tender submissions, assessing technical capabilities, pricing, and other criteria to select suitable contractors for project execution.
• Negotiate contract terms and conditions with selected contractors, ensuring clarity and alignment on project scope, deliverables, and timelines.

Project Planning and Financial Management:

• Develop project plans, schedules, and budgets for road track construction projects, considering resource requirements, timelines, and deliverables.
• Allocate resources efficiently, including manpower, equipment, and materials, to meet project objectives and deadlines.
• Track project progress, identify potential risks and issues, and implement corrective actions to keep projects on track and within budget.

Quality Assurance, Compliance and Continuous improvement:

• Implement quality assurance measures and quality control procedures to ensure the durability, safety, and functionality of road track constructions.
• Ensure the delivery of high-quality advertising campaigns and projects that meet or exceed client expectations.
• Conduct regular inspections and tests to verify compliance with engineering standards, specifications, and regulatory requirements.
• Maintain accurate documentation of project activities, including test results, inspection reports, and compliance certificates.

Risk Management and Issue Resolution:

• Identify potential risks and issues that may impact project timelines, budgets, or quality, and develop mitigation strategies to address them.
• Proactively manage project risks and resolve issues as they arise to minimize disruption and ensure project success.

Stakeholder Communication and Relationship Management:

• Streamline and optimize sales processes and workflows to improve efficiency and effectiveness.
• Identify opportunities for process improvement, automation, and innovation to drive operational excellence.
• Collaborate with cross-functional teams, such as marketing, finance, and logistics, to align sales and operations activities.

Client Management and Relationship Building:

• Act as the primary point of contact for clients, understanding their needs, objectives, and preferences for each project.
• Cultivate and maintain strong client relationships, providing exceptional service and ensuring client satisfaction throughout the project lifecycle.

Sourcing Construction Materials:

• Identify and source construction materials required for road track projects, including aggregates, asphalt, concrete, and other materials.
• Evaluate suppliers, negotiate contracts, and establish partnerships to ensure timely delivery of high-quality materials at competitive prices.
• Monitor market trends and fluctuations in material prices to make informed purchasing decisions and optimize costs.

Competencies:

• Technical expertise in road construction materials, techniques, and standards.
• Strong Project Management Skills, including planning, execution, and resource management.
• Proficiency in Procurement and Contract Management, negotiation, and vendor relationship management.
• Strategic Thinking and ability to develop and implement business strategies.
• Financial acumen, including budgeting, cost analysis, and profitability optimization.
• Problem-solving skills to address challenges encountered in road construction projects.
• Leadership and Team Management abilities to motivate and guide project teams.
• Excellent Communication and Stakeholder Management skills.
• Commitment to Quality Assurance and Compliance with regulatory requirements.
• Attention to Detail in reviewing project plans, specifications, and contracts.
• Adaptability and Resilience to manage changing project requirements and unforeseen challenges.
• Client Focus and dedication to understanding and meeting client needs.
• Analytical Skills to analyze data, trends, and market dynamics.
• Ethical Conduct and professionalism in all business dealings.

Qualifications:

• Bachelor’s degree in Civil Engineering, Construction Management, Business Administration, or related field.
• 8 years experience in Commercial Management, Business Development, or Project Management, Government Projects in the road construction industry.
• Proven track record of successfully managing commercial operations and driving business growth.
• Strong understanding of road construction materials, techniques and knowledge of relevant laws, regulations, and standards.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and project management software.
• Demonstrated leadership and team management abilities.
• Commitment to quality, safety, and ethical business practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

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Duties and Responsibilities:

Sales Strategy Development and Implementation:

• Develop and implement strategic sales plans and initiatives to achieve revenue targets and business objectives.
• Identify market opportunities, trends, and customer needs to inform sales strategies.
• Set sales targets, quotas, and performance metrics for the outdoor sales team.

Client Relationship Management:

• Build and maintain strong relationships with new and existing clients to foster trust and loyalty.
• Regularly communicate with clients to gather feedback and identify opportunities for improvement or expansion of services.
• Understand client requirements and provide tailored solutions to meet their needs.
• Act as a primary point of contact for clients, addressing inquiries, resolving issues in a timely and effective manner and ensuring customer satisfaction.

Strategic Partnerships and Alliances:

• Identify and pursue strategic partnerships and alliances that enhance the company’s market position and capabilities.
• Establish and nurture relationships with industry partners, suppliers, and other stakeholders to support business growth and expansion.
• Collaborate with partners to leverage complementary strengths and deliver comprehensive solutions to clients.

Team Leadership and Management:

• Identify opportunities for process improvements and efficiencies through audit findings.
• Lead, motivate, and manage the outdoor sales team to ensure high performance and productivity.
• Provide coaching, training, and development opportunities to enhance the skills and capabilities of team members.
• Set clear expectations, goals, and objectives for the team and hold them accountable for results.
• Foster a positive and collaborative team culture that encourages innovation, creativity, and continuous improvement.

Sales Forecasting and Reporting:

• Forecast sales volumes, revenue projections, and market trends to inform business planning and decision-making.
• Monitor sales performance against targets and KPIs, and analyze variances to identify areas for improvement.
• Prepare regular sales reports and presentations for senior management, highlighting key metrics and performance indicators.

Operational Efficiency and Process Improvement:

• Streamline and optimize sales processes and workflows to improve efficiency and effectiveness.
• Identify opportunities for process improvement, automation, and innovation to drive operational excellence.
• Collaborate with cross-functional teams, such as marketing, finance, and logistics, to align sales and operations activities.

Market Research and Competitive Analysis:

• Conduct market research, competitor analysis, and customer surveys to gather insights and inform sales and marketing strategies.
• Monitor industry trends, emerging technologies, and market developments to identify opportunities and threats.
• Utilize market intelligence to develop competitive pricing strategies and positioning in the market.

 Financial Management and Performance Tracking:

• Manage the financial aspects of the signage division, including budgeting, forecasting, and pricing strategies.
• Track and analyze key performance indicators (KPIs) related to sales, profitability, and client satisfaction.
• Develop and implement initiatives to optimize financial performance and drive continuous improvement.

Competencies and Attributes

• Visionary Leadership – Ability to set a clear and inspiring vision for the company’s future, formulate and execute long-term strategies to achieve organizational goals.
• Audit and Assurance Skills – Comprehensive understanding of audit methodologies, including risk assessment, testing procedures, and evidence evaluation.
• Analytical Thinking – Ability to analyze complex data, identify patterns, and draw meaningful conclusions to assess the effectiveness of internal controls.
• Attention to Detail – Thoroughness in examining documents, transactions, and processes to ensure accuracy and detect anomalies or irregularities.
• Objectivity – Commitment to impartiality and independence in evaluating organizational activities, without bias or undue influence.
• Communication Skills – Clear and concise communication abilities to articulate audit findings, recommendations and implications to various stakeholders, both orally and in writing.
• Problem-solving skills – Capability to identify root causes of issues, develop practical solutions, and provide actionable recommendations to address deficiencies or weaknesses.
• Technical Proficiency – Proficiency in utilizing auditing tools, software, and technologies to enhance audit efficiency and effectiveness.
• Ethical Integrity -Adherence to professional ethics and standards, including confidentiality, integrity, and objectivity, to maintain the trust and credibility of the audit function.
• Risk Management Expertise – Understanding of risk management principles and methodologies to identify, assess and prioritize risks that may impact organizational objectives.
• Regulatory Compliance Knowledge – Familiarity with relevant laws, regulations, and industry standards to ensure compliance and mitigate legal and regulatory risks.
• Business Acumen – Ability to manage budgets, pricing and profitability, understand the organization’s business operations, industry trends, and strategic objectives in order to provide value-added insights and recommendations.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field. MBA is an added advantage.
• 8 years of experience in sales management, preferably in the outdoor industry or related field.
• Proven track record of driving sales growth and achieving revenue targets.
• Strong strategic planning and execution skills.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Results-oriented with a focus on delivering exceptional customer service and achieving business objectives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

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Key Responsibilities:

• Conduct comprehensive market research and marketing analysis.
• Prepare and present detailed marketing reports.
• Organize and coordinate effective marketing activations and events.
• Manage digital marketing efforts, including Google Ads, Facebook Ads, and other online advertising platforms.
• Develop creative content and marketing visuals, ensuring key messages align with brand strategy.
• Collaborate with the marketing team to develop and implement robust marketing strategies.
• Design and execute marketing campaigns for both new and existing products.
• Provide excellent customer care management and support.

Qualifications:

• Minimum of a Bachelor’s Degree in Sales and Marketing.
• At least 3 years of experience in a similar role.
• Prior experience in the FMCG sector, specifically within the beauty industry, is highly preferred.
• Strong market research and analysis skills.
• Proven experience in organizing and coordinating marketing activations.
• Proficient in digital marketing and advertisement management, including Google Ads and Facebook Ads.
• Creative with strong content marketing skills.
• Excellent communication and teamwork skills.
• Strong customer care management abilities