Current Opportunities at CARE

• The Humanitarian Advocacy Advisor for the Horn of Africa (HoA) will support CARE regional office efforts to influence donors, UN agencies, partners and governments on the humanitarian crises in the region, with a specific focus on the current food security crisis. They will work along with the Regional Director and Regional Advocacy Coordinator to represent CARE in Humanitarian Fora in the region. 
• They will work to ensure that the diverse needs of all crisis-affected people are met and their rights—under international humanitarian, human rights, and refugee law—are protected. They will support efforts to further principled humanitarian access, secure unfettered and safe humanitarian access; protect humanitarian workers and conflict-affected populations; and address humanitarian access impediments.
• They will support humanitarian capacity building and formulate advocacy positions/messages, policies, and guidance documents for the HoA region Country Offices. They will support and lead advocacy initiatives in the region.

RESPONSIBILITIES:

Humanitarian Advocacy & Policy

• Work with the ECA Regional Team, Country offices, CARE USA Humanitarian Affairs, and members of the CARE confederation to identify, and elevate relevant humanitarian advocacy issues at various levels. 

External Representation

• Represent CARE at the regional level with key humanitarian stakeholders (UN agencies, peer NGOs, donors, etc.) and in regional fora, as well as in country specific event based on Country Offices request.

Capacity Building/System Strengthening/Relationship Development

• Provide advocacy and policy capacity-building and technical support to the HOA country offices work with them to prepare internal and external messaging and talking points as needed.

Thought Leadership, Research, & Learning

• Distill what CARE and partners are learning from multi-country advocacy initiatives, such as food insecurity/the hunger crisis, localization, Gender Based Violence and gender, in coordination with global, regional, and national teams and provide the analysis to translate learning into policy asks.

QUALIFICATIONS:

• Degree in a related field (international affairs, law, humanitarian studies, social sciences, women's studies, etc.) and 5+ years relevant humanitarian advocacy experience - ideally in the region.
• Comprehensive understanding of the humanitarian architecture, including governing and participating bodies, at the international, regional, and country levels.
• Demonstrated track record in humanitarian advocacy, particularly in designing humanitarian advocacy initiatives and generating policy and advocacy message and guidance.
• Outstanding analytic abilities.
• Excellent written and spoken English language skills.
• Strong communication and diplomatic skills, including in cross-cultural work contexts.
• Sound personal organizational skills, including excellent time management, ability to meet deadlines, prioritize tasks, and work under pressure.

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ROLE SUMMARY

CARE USA manages, supports and oversees 9 Country Offices (COs) in the East & Central Africa region (hereafter referred to as ECA) including Kenya, Somalia, Ethiopia, Sudan, South Sudan, Burundi, Uganda, Rwanda and DRC) region through the regional management unit (RMU). Within the Regional Management Unit (RMU), the Director, Regional Business Services role is a key strategic leader in Finance and Risk and will report to the Regional Director, with a dotted line reporting to the Chief Finance Officer (CFO) and will providethe following key business services operations oversight and support to country offices:

• Serve as a lead network connector and liaison within CARE for the ECA region to both coordinate country office business services support and ensure information flows freely and through the right pathways to solve business services issues swiftly and effectively.
• Ensure timely execution of business services processes, assess the organizational efficiency and monitor the internal control framework and its implementation.
• Business partner with the CFO and Regional finance team members based in the Shared Services Center (SSC) on all CO and Regional strategic financial management matters.
• Partner with Award Management Solutions (AMS) to identify solutions to strengthen donor compliance in country offices
• Oversee the financial planning and financial health KPI(Key Performance Indicators) assessment for COs.
• Oversee the procurement, supply chain and property management in COs.
• Ensure statutory and legal compliance requirements in country offices are being met; partner with peer Regional Office DIrectors regarding context changes or other operational considerations when renewing and reporting.
• Manage the RMU financial resources and business service operations, as well as demonstrated competencies in accountability and impact, working in partnership, staff development, and coordination and teamwork.
• Partner with the program operations function regarding risk management, specifically as it relates to business services functions.
• Partner with the Regional Director to support and oversee the country office transformation and change management.
• Partner and work closely with the Regional HR business partner as related to the staff, HR policies, procedures and related business process.

RESPONSIBILITIES SUMMARIZED.

• Provide Business Service operations support and oversight to country offices
• Regional Business Service Operations review, analysis and improvements
• Serve as a network connector and liaison within CARE
• Oversee and support country offices financial planning and performance
• ECA RMU financial management
• ECA RMU business service operations management 
• Backstopping for Country Offices as may be required

QUALIFICATIONS:

• Bachelor's degree in Business Administration or equivalent combination of education and work experience. 
• Minimum of 12-15 years of progressive and relevant work experience at CO or Regional set up in a similar sized INGO. 
• At least 7-10 years of experience demonstrating knowledge of bilateral and/or multilateral institutional donor grants and operations management, finance and compliance practices working with and interpreting applicable donor rules and regulations.
• Experience with operational process reviews, analyzing data to make decisions.
• Excellent communication, interpersonal, and problem-solving skills. 
• Demonstrated knowledge of or professional experience with working in the East & Central Africa and/or Sub-Sahara Africa