Debt Collection Agent at Mbuli Holdings Limited

- Debt Collection Agent at Mbuli Holdings Limited
- View Jobs in Banking / Financial Services / View Jobs at Mbuli Holdings Limited
Posted: Sep 8, 2026

Deadline: Sep 12, 2026
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Mbuli Holdings Ltd boasts of highly qualified and experienced personnel in the field of credit management and thrives in engaging strategies that suit and adapt to the changing environment. When you do business with us, you are dealing with a company that puts your interest first. We are committed to using a combination of the latest technology with experien...

Debt Collection Agent
- Job Type Full Time
- Qualification Diploma
- Experience
- Location Nairobi
- Job Field Customer Care, Success and Service
- We are seeking a resilient and persuasive Debt Collection Agent to recover outstanding debts by contacting debtors via outbound calls, emails, and letters, negotiating repayment plans and settlements while strictly adhering to the FDCPA and all applicable regulations.
- Daily responsibilities include skip tracing to locate hard-to-find debtors, verifying financial status, and accurately documenting every interaction in the collection system, all while consistently meeting aggressive quotas for call volume and recovery amounts.
- The ideal candidate holds a high school diploma (associate’s preferred), has at least six months of experience in collections, sales, or customer service, and possesses strong negotiation skills, active listening, and thick skin for a high-stress, rejection-heavy environment. This role offers an hourly base plus a commission/bonus structure for top performers.
Method of Application

Interested and qualified candidates should forward their CV to: hr.sourcing@mbuliholdings.com using the position as subject of email.

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Debt Collection Agent

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Debt Collection Agent at Mbuli Holdings Limited

Debt Collection Agent

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