Driver/Office Support Roles at International Union for Conservation of Nature (IUCN)

MAJOR RESPONSIBILITIES:

• The Driver/Office Support will be responsible for providing driving and chauffeur duties to assigned staff/guests of REPLAN. She/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver/Office Support also demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds. She/he also supports with the administrative duties as assigned by his/her supervisor, support with cases of personnel and deliveries and oversees the maintenance of the project office vehicles and other assets.

DUTIES:

The specific duties of the Driver/Office Support will include:

Transport and logistic support;

• Provide driving services to the PMU and other assigned staff as instructed by the line manager.
• Follow up planning and scheduling using Outlook Calendar and register transportation requests.
• Deliver payment transfers to the bank and/or the suppliers conduct cash purchases for REPLAN.
• Deliver and collect mail, documents, supplies, and other items as required.
• Distribute mail as needed, both incoming and outgoing.
• Ensure that all steps required by traffic rules and regulations are taken and adhered to, in case of involvement in an accident.
• Ensure availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
• Keep track of insurance and other tax formalities.
• Support other drivers with the preparation of job cards, inspecting vehicles and ensuring all vehicles are fully equipped with tools, first aid kits.

Guest management & Protocol Liaison;

• Meet official and high-ranking personnel at the airport and facilitate immigration and customs formalities, as required.
• Drive the vehicle assigned by IUCN for the transportation of staff, guests and other authorized personnel.
• Complete visa application forms for the REPLAN staff both manually and electronically, submission and collection of Visas.

Vehicle maintenance management;

• Ensure vehicle is always kept in good running condition through addressing minor repairs, planning for major repairs, timely changes of oil, check of tires, brakes, water levels and car washing.
• Responsible for the day-to-day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, etc., and performs minor repairs and arranges for other repairs.
• Keep records as required and maintain a clear daily record of work done and/or vehicle movement.
• Always ensure the safety of the vehicle and accessories during the time of use.
• Facilitate routine maintenance of office vehicles, including proper and regular completion of vehicle maintenance records.
• Inform the Procurement and Operations Officer of any major repairs required and ensure that the vehicles are always kept clean and in good working order.
• Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
• Keep track of timely car insurance renewals
• Ensure compliance with applicable traffic laws, regulations, and/or IUCN rules, standards, and guidelines on vehicle usage.

Act as back-up for Administration & Project teams;

• Assist in planning and participation in field work as required.
• Taking notes during meetings and during field work
• Assist with office operations including photocopying, printing basic documents, and making deliveries.
• Act as a backup for the Front Office Administration Assistant on a needs basis by answering the phone and taking care of visitors’ registration, incl. maintaining a register of incoming visitors.
• Liaison with taxi companies for pick up and drop offs.
• Creating simple excel forms and data input for basic inventory, transfers as requested.
• Perform other duties as may be assigned from time to time.

REQUIREMENTS
Education;

• University degree in any area of study
• Certificate in computer Packages
• Possession of a valid and clean driver’s license
• A mechanical certificate is required.
• Defensive driving skills required.

Work Experience;

• Minimum 8 years’ driving experience with 5 years’ experience of driving within the private or public sector.
• Exceptional knowledge of urban and rural road networks and driving conditions.
• Clean driving record, with no violation of traffic law or major accidents.
• Flexibility to work outside regular business hours and on weekends as needed.
• Must possess good verbal communication skills with good writing skills.
• Excellent interpersonal skills and experience working in a multi-stakeholder project environment.
• Discretion and confidentiality in handling sensitive information.
• Punctuality and reliability with a customer-focused mindset.
• Ability to perform a variety of repetitive and routine tasks and duties.
• Ability to handle a large volume of work under time constraints.
• Good knowledge of administrative rules and regulations.
• Ability to operate and maintain a variety of computerized business machines and office equipment to provide efficient delivery of service.
• Ability to organize and complete multiple tasks by establishing priorities.
• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair.
• Demonstrates excellent knowledge of protocol and security issues.

Language Requirements:

• Good knowledge of English and Swahili;

Core Competencies;

Functional Competencies;

• Adheres to IUCN ESARO core values of Transparency, Inclusiveness, Professionalism and Accountability;
• Consistently approaches work with energy and a positive, constructive attitude;
• Remains calm, in control and good humored even under pressure;
• Responds positively to critical feedback and differing points of views.
• Demonstrated ability to work with limited supervision to prioritize tasking and manage workflow in a high pressure environment.
• Proven interpersonal skills and the ability to establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
• Able to travel when required.

go to method of application »

MAJOR RESPONSIBILITIES:

• The Driver/Office Support will be responsible for providing driving and chauffeur duties to assigned staff/guests of REPLAN. She/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver/Office Support also demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds. She/he also supports with the administrative duties as assigned by his/her supervisor, support with cases of personnel and deliveries and oversees the maintenance of the project office vehicles and other assets.

DUTIES:

The specific duties of the Driver/Office Support will include:

Transport and logistic support;

• Provide driving services to the PMU and other assigned staff as instructed by the line manager.
• Follow up planning and scheduling using Outlook Calendar and register transportation requests.
• Deliver payment transfers to the bank and/or the suppliers conduct cash purchases for REPLAN.
• Deliver and collect mail, documents, supplies, and other items as required.
• Distribute mail as needed, both incoming and outgoing.
• Ensure that all steps required by traffic rules and regulations are taken and adhered to, in case of involvement in an accident.
• Ensure availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
• Keep track of insurance and other tax formalities.
• Support other drivers with the preparation of job cards, inspecting vehicles and ensuring all vehicles are fully equipped with tools, first aid kits.

Guest management & Protocol Liaison;

• Meet official and high-ranking personnel at the airport and facilitate immigration and customs formalities, as required.
• Drive the vehicle assigned by IUCN for the transportation of staff, guests and other authorized personnel.
• Complete visa application forms for the REPLAN staff both manually and electronically, submission and collection of Visas.

Vehicle maintenance management;

• Ensure vehicle is always kept in good running condition through addressing minor repairs, planning for major repairs, timely changes of oil, check of tires, brakes, water levels and car washing.
• Responsible for the day-to-day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, etc., and performs minor repairs and arranges for other repairs.
• Keep records as required and maintain a clear daily record of work done and/or vehicle movement.
• Always ensure the safety of the vehicle and accessories during the time of use.
• Facilitate routine maintenance of office vehicles, including proper and regular completion of vehicle maintenance records.
• Inform the Procurement and Operations Officer of any major repairs required and ensure that the vehicles are always kept clean and in good working order.
• Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
• Keep track of timely car insurance renewals
• Ensure compliance with applicable traffic laws, regulations, and/or IUCN rules, standards, and guidelines on vehicle usage.

Act as back-up for Administration & Project teams;

• Assist in planning and participation in field work as required.
• Taking notes during meetings and during field work
• Assist with office operations including photocopying, printing basic documents, and making deliveries.
• Act as a backup for the Front Office Administration Assistant on a needs basis by answering the phone and taking care of visitors’ registration, incl. maintaining a register of incoming visitors.
• Liaison with taxi companies for pick up and drop offs.
• Creating simple excel forms and data input for basic inventory, transfers as requested.
• Perform other duties as may be assigned from time to time.

REQUIREMENTS
Education;

• University degree in any area of study
• Certificate in computer Packages
• Possession of a valid and clean driver’s license
• A mechanical certificate is required.
• Defensive driving skills required.

Work Experience;

• Minimum 8 years’ driving experience with 5 years’ experience of driving within the private or public sector.
• Exceptional knowledge of urban and rural road networks and driving conditions.
• Clean driving record, with no violation of traffic law or major accidents.
• Flexibility to work outside regular business hours and on weekends as needed.
• Must possess good verbal communication skills with good writing skills.
• Excellent interpersonal skills and experience working in a multi-stakeholder project environment.
• Discretion and confidentiality in handling sensitive information.
• Punctuality and reliability with a customer-focused mindset.
• Ability to perform a variety of repetitive and routine tasks and duties.
• Ability to handle a large volume of work under time constraints.
• Good knowledge of administrative rules and regulations.
• Ability to operate and maintain a variety of computerized business machines and office equipment to provide efficient delivery of service.
• Ability to organize and complete multiple tasks by establishing priorities.
• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair.
• Demonstrates excellent knowledge of protocol and security issues.

Language Requirements:

• Good knowledge of English and Swahili;

Core Competencies;

Functional Competencies;

• Adheres to IUCN ESARO core values of Transparency, Inclusiveness, Professionalism and Accountability;
• Consistently approaches work with energy and a positive, constructive attitude;
• Remains calm, in control and good humored even under pressure;
• Responds positively to critical feedback and differing points of views.
• Demonstrated ability to work with limited supervision to prioritize tasking and manage workflow in a high pressure environment.
• Proven interpersonal skills and the ability to establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
• Able to travel when required.