Vacancies at Accor

Key Areas of Responsibility

• Clean and maintain areas of responsibility according to set standards and procedures.
• Create visually appealing flower arrangements for hotel daily requirements.
• Provide specialized design and floral expertise to plan, design and create floral arrangements for all events in the hotel eg: Wedding, functions, special events
• Prepare bouquets for guests, lobby centerpieces and other flower arrangements as per hotel standard
• Ensure that all designs meet hotel standards and meet or exceed guests expectations.
• Ensure that all floral arrangements are within the allocated budget and deadlines are met for both hotels requirements and guest orders.
• Ensure proper communication of project status, timelines and delivery information to guests, bookers, organizers and other departments.
• All floral orders are updated on the register or sheets and appropriate sign off to be taken from guest or other departments.
• Responsible for creating new floral recipes or floral designs.
• Responsible for ordering flowers, floral products and monitor their arrivals with the vendors.
• Responsible to monitor par stocks and make required requisitions.
• Responsible for Sorting, organizing, cleaning and restock all supplies.
• Ensure good relations with internal departments, clients and vendors to resolve issues.
• Comply with hotel’s health, safety and hygiene policies.
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Take part in the Employee Engagement Survey to express areas for improvement.
• Perform any other related duties assigned to him/her by the management

Qualifications and Experience

• Diploma in Hospitality 
• Good organizational skills and self-discipline.
• Good level of engagement with guests.
• Previous experience in Housekeeping Operations is an asset.
• Proficient knowledge of English (written & oral) is an asset.
• Proven knowledge  in floral arrangements
• Must be well-presented and professionally groomed at all times

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a remote luxury property

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Job Description

• Skilled in both Caucasian and Afro hairstyles for male and female clients.
• Engage with clients to understand their hair care needs, preferences, and desired outcomes.
• Provide professional advice on hair care, styles, and treatments.
• Perform hair cutting and styling services, including trims, layers, and advanced cuts.
• Create hairstyles that range from classic to contemporary, including updos, blowouts, and other styling techniques.
• Apply hair colouring, highlights, and other colour treatments using safe and effective techniques.
• Provide hair treatments, such as conditioning, keratin treatments, and scalp therapies.
• Recommend and sell hair care products suited to clients' needs.
• Stay updated on the latest hair care trends, products, and techniques.
• Maintain a clean and sanitized workspace, including tools and equipment.
• Adhere to all safety and hygiene regulations as per the salon's guidelines.
• Ensure a welcoming and comfortable environment for all clients.
• Handle client complaints or concerns professionally, striving to resolve them efficiently.
• Participate in ongoing training and professional development to stay updated with industry trends.
• Attend workshops or courses as required by the salon.

Qualifications

• A certification or diploma in hairdressing from a recognized institution.
• A minimum of 3-5 years of experience as a hairdresser in a reputable salon.
• Experience with diverse hair types and textures is highly desirable.
• Proficiency in various hair cutting, styling, and coloring techniques.
• Strong interpersonal and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of current hairdressing trends and techniques.
• Creativity and attention to detail.
• Professionalism and a client-oriented approach.
• Flexibility and ability to work well within a team.