Fresh Jobs at Accor

Job Description

We are seeking a reliable and experienced Multi-Skilled Technician to join our hotel maintenance team. The successful candidate will be responsible for maintaining the hotel’s facilities, equipment, and infrastructure to ensure a safe, functional, and comfortable environment for guests and staff. The role requires a hands-on professional with strong technical skills across multiple trades.

Key Responsibilities

• Perform preventive and corrective maintenance across hotel facilities.
• Handle shift operations , Electrical, HVAC , Kitchen Laundry equipments.
• Respond promptly to maintenance requests from guest rooms and public areas.
• Inspect equipment, identify faults, and perform necessary repairs.
• Ensure all maintenance work complies with safety standards and hotel policies.
• Conduct routine inspections of hotel facilities to identify potential issues.
• Maintain accurate maintenance logs and service records.
• Support renovations and installation of new equipment when required.
• Assist in emergency maintenance situations when necessary.

Qualifications

Requirements

• Minimum 3–5 years’ experience in building or hotel maintenance.
• Technical qualification or trade certificate in Electrical, HVAC, Plumbing, or Mechanical Maintenance.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Good communication skills and a service-oriented attitude.
• Willingness to work shifts, weekends, and on-call when required.
• Knowledge of health and safety regulations.

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Job Description

We are seeking a highly motivated and experienced Duty Manager to join our team. In this role you will oversee daily operations, ensuring exceptional customer service, and leading our staff to maintain the highest standards of quality and efficiency.

• Manage and supervise staff during assigned shifts, providing guidance, support, and motivation
• Supervise and support the Front Office team, ensuring efficient check-in/check-out, guest satisfaction, and adherence to brand standards
• Liaise with other departments to ensure smooth operations and timely service delivery
• Perform daily hotel rounds and inspections to monitor cleanliness, maintenance, and service standards
• Handle customer inquiries, complaints, and special requests promptly and professionally
• Monitor and maintain health and safety standards, ensuring compliance with local regulations
• Respond to and resolve emergency situations as they arise
• Support training, coaching, and mentoring of junior staff members
• Prepare and submit reports on daily operations, incidents, and staff performance

Qualifications

• Proven experience in a similar role, preferably within the hotel industry
• Strong leadership skills with the ability to motivate and guide a diverse team
• Excellent customer service skills and a passion for delivering exceptional guest experiences
• Proficient in problem-solving and conflict resolution
• Strong organisational and time management skills
• Ability to work under pressure and make decisive decisions in fast-paced environments
• Good understanding of budgeting and financial management principles
• Thorough knowledge of health and safety regulations and operational procedures
• Proficiency in relevant computer systems and software; experience with Opera or Opera Cloud is an advantage
• Fluency in English
• Flexibility to work varying shifts, including evenings (occasionally nights), weekends, and holidays