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  • Posted: Jun 29, 2026
    Deadline: Jul 19, 2026
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    Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...
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    Personal Secretary– Law Firm (Nairobi)

    Role Objective

    • Our client is looking for a highly organized and dependable Personal Secretary to provide executive and administrative support to the firm’s department. 

    Core Duties and Responsibilities

    • Manage executives\' calendars, appointments, meetings, and travel arrangements.
    • Coordinate communication by handling calls, emails, correspondence, and visitor inquiries professionally.
    • Prepare, edit, proofread, and organize legal documents, reports, presentations, and other business correspondence.
    • Schedule meetings, prepare meeting materials, record minutes, and follow up on action items.
    • Maintain accurate filing systems, client records, and confidential documentation in both physical and electronic formats.
    • Support client onboarding, document preparation, and other administrative processes within the firm.
    • Liaise with clients, courts, service providers, and internal departments to ensure timely execution of assignments.
    • Assist with billing administration, timesheet updates, expense records, and other office support functions.
    • Monitor deadlines, track outstanding tasks, and ensure timely completion of assignments.
    • Provide general administrative support and undertake any other duties assigned by management.

    Job Specifications and Qualifications

    • Diploma in Secretarial Studies, Business Administration, Office Management, or a related field. A bachelor\'s degree will be an added advantage.
    • Minimum of 3 years\' experience in a Personal Assistant, Executive Assistant, or Administrative Assistant role, preferably within a law firm or professional services environment.
    • Proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, and PowerPoint.
    • Strong document preparation, office administration, and record management skills.

    Key Competencies

    • Excellent planning and organizational skills.
    • Strong written and verbal communication abilities.
    • High level of integrity, professionalism, and confidentiality.
    • Exceptional attention to detail and accuracy.
    • Ability to prioritize competing tasks and meet strict deadlines.
    • Strong interpersonal skills with a client-focused approach.
    • Ability to work independently and collaboratively in a fast-paced environment.

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    Front Office Supervisor- Nairobi

    Role Objective

    • Our client, a leading hotel is seeking to hire a Dynamic and Passionate Front Office Supervisor who will be responsible for the management of Daily Front Office operations, including the Reception, Reservations and Concierge ensuring exceptional service delivery with a hands-on approach.
    • The ideal candidate should be able to drive exceptional guest experiences, managing staff, and maintaining high standards of service.

    Core Duties and Responsibilities

    • Lead, manage, train, and motivate the Front Office team to provide top-notch hospitality and service excellence.
    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
    • Handle guest inquiries, resolve complaints, and special requests with professionalism and efficiency.
    • Manage schedules, budgets, and performance targets for the front office team.
    • Review daily front office work and activity reports.
    • Coordinate with other departments to ensure smooth operations and enhance overall guest experience.
    • Uphold and ensure implementation of hotel policies and maintain high standards of hospitality.
    • Manages daily operations, ensuring the quality, high service standards and meeting the guest expectations of the customers on a daily basis.
    • Facilitate smooth communication between the Front Office and other departments.
    • Monitor and ensure compliance with front desk procedures and hotel policies.
    • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
    • Maximize room revenue and occupancy by reviewing status daily. 
    • Analyse rate variance, monitor credit reports and maintain close observation of daily house count. 
    • Monitor the selling status of the house daily. ie flash report, allowance etc.
    • Perform any other duties allocated. 

    Job Specifications and Qualifications

    • Degree/ Degree in Hospitality or Hotel Management or a related field.
    • At least 5 years of experience in a hotel front office supervisor role in a 4 star or 5 star hotel.
    • Proficiency in hotel management software (eg, Opera, Fidelio).
    • Proficiency in night audit, telephone operations, reception and cashier duties etc.
    • Considerable knowledge of computer systems for registration, reservations and backup systems.

        Key Competencies

    • Strong proven leadership and problem-solving skills.
    • Ability to thrive in a fast-paced environment.
    • Customer-oriented and adaptable to working in various shifts.
    • Skilled in managing reservations efficiently to maximize occupancy.
    • Excellent communication and interpersonal abilities.
    • Excellent Customer experience skills and a passion for delivering memorable guest experiences.

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    Marketing Executive- Nairobi

    Role Objective

    • Our client is a fast-growing hospitality business that values creativity, data-driven decisions, and a collaborative spirit. We are looking for a dynamic and results-driven Marketing Executive to help drive our brand presence and execute multi-channel marketing campaigns, sales and revenue growth to scale our growth and engage our target audience.

    Core Duties and Responsibilities

    • Plan, develop, and execute end-to-end marketing campaigns across digital, email, social media, and offline channels.
    • Keep a pulse on industry trends, competitor movements, and customer behavior to identify new marketing opportunities.
    • Partner with internal designers, product teams, and external vendors to ensure brand consistency and timely delivery of assets.
    • Actively seek out new sales opportunities through cold calling, networking, social media, and market research.
    • Set up meetings with potential clients, understand their pain points, and present our products/services as tailored solutions.
    • Prepare and deliver professional presentations and proposals; negotiate pricing, terms, and contracts to close deals.
    • Maintain strong, long-term relationships with existing clients to encourage repeat business and referrals.
    • Stay up-to-date with industry trends, competitor activities, and market conditions to identify new growth areas.
    • Maintain accurate records of all sales activities, pipeline updates, and customer interactions in the CRM (Customer Relationship Management) system.

    Job Specifications and Qualifications

    • At least 4 years of marketing experience, ideally in the B2B space.
    • Bachelor’s degree in Marketing, Communications, Business, or a related field.
    • Experience in the hospitality is an added advantage. 

        Key Competencies

    • Strong negotiation, presentation, and closing skills. Ability to build rapport quickly with diverse audiences.
    • Highly self-motivated, target-driven, resilient, and adaptable to changing market needs.
    • A proactive problem-solver who can handle multiple projects at once without breaking a sweat. 
    • Highly organized

    If interested in the position and meet the above requirements, kindly send your CV on or before 15th July 2026

    go to method of application »

    Food & Beverage Server (Waiter/Waitress) – Hospitality

    Role Objective

    • Our client is seeking a professional, energetic, and customer-oriented Food & Beverage Server to join their hospitality team. The successful candidate will be responsible for delivering excellent dining experiences by providing efficient food and beverage service while maintaining high standards of customer care and professionalism.

    Core Duties and Responsibilities

    • Welcome guests and provide friendly, professional service throughout their dining experience.
    • Present menus, take accurate food and beverage orders, and make recommendations where appropriate.
    • Serve food and beverages promptly while ensuring customer satisfaction.
    • Prepare and arrange tables before service and maintain cleanliness of the dining area.
    • Process guest bills and payments accurately.
    • Respond to customer requests and resolve concerns professionally, escalating where necessary.
    • Work closely with the kitchen and bar teams to ensure smooth and timely service.
    • Adhere to food safety, hygiene, and company service standards.
    • Assist with restaurant opening and closing duties.
    • Perform any other duties assigned by management.

    Job Specifications and Qualifications

    • Diploma in Hospitality management, Food and Beverage Service or a related field.
    • At least 2 years similar experience in service in a busy high-end restaurant.
    • Proficiency in hotel management software.

    Key Competencies

    • High level of professionalism and integrity 
    • Excellent grooming and presentation
    • Effective problem-solving abilities 
    • Strong communication and interpersonal skills 
    • Customer-focused mindset 
    • Flexibility to work shifts 

    If interested in the position and meet the above requirements, kindly send your CV on or before 15th July 2026

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.

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