Fresh Jobs at Emerge Egress Consulting

Role Objective

• A hospitality client is seeking a proactive and creative Assistant Events Officer to support the end-to-end planning, administration, and execution of diverse events, including corporate functions, workshops, product launches, exhibitions, and social gatherings. The role involves vendor coordination, attendee management, and on-site setup to maintain high service standards, engage clients, and expand the events portfolio.

Core Duties and Responsibilities

• Work closely with clients under management guidance to understand event objectives, themes, layouts, and initial budget. 
• Assist in drafting event proposals, timelines, schedules, event briefs, operational checklists, and preliminary agreements. 
• Support the design and preparation of event programs, delegate packs, and branded collateral, while contributing to digital marketing and social media campaigns. 
• Assist in sourcing competitive quotations from service for corporate, social, virtual, and hybrid events. 
• Liaise with contractors and service providers to confirm bookings, manage setup timelines, and ensure alignment with event requirements. 
• Oversee the movement, storage, setup, and safe return of event branding materials, merchandise, and equipment. 
• Provide hands on on-site support during setup, registration, seating arrangements, and post-event teardown/venue clearance. 
• Assist with pre-event presentation checks to ensure seamless execution during live proceedings. 
• Manage guest arrivals, delegate registration, RSVP verification, and ushering VIPs and guest speakers. 
• Resolve minor operational challenges on site and promptly escalate complex matters. 
• Collect attendee feedback through surveys and assist in preparing post-event evaluation reports. 
• Maintain accurate financial records and follow up on vendor payments and equipment returns. 
• Serve as a point of contact for routine event inquiries via email and phone, providing timely follow-ups and client support.

Job Specifications and Qualifications

• Bachelor’s Degree /Diploma in Hospitality Management, Event Management, Business Management, Tourism, Communication, or a related field.
• At least (3) years of experience in events, hospitality or a similar events coordination role.
• Willingness to work flexible hours and travel when required.
• Proficiency in Microsoft Office. 

    Key Competencies

• Effective time management abilities.
• Strong organizational skills with the capacity to handle multiple tasks simultaneously.
• Keen attention to detail.
• Flexibility.
• Problem Solving
• Strong written and verbal communication skills.
• Ability to perform efficiently in high-pressure and dynamic environments.
• Customer-focused approach with a positive and professional attitude.

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Role Objective:

• Our client in the hospitality industry is seeking a dynamic Sales & Administrative Officer based in Mombasa to play a pivotal dual role in driving business growth and ensuring seamless operational support. The successful candidate will be responsible for sourcing potential clients across corporate events, weddings, private functions, and expos, closing sales, managing client relationships, and overseeing daily office administration and logistics.

Core Duties and Responsibilities

• Identify and target prospective clients throughout Mombasa and the Coast region through various lead generation techniques.
• Handle and follow up on client enquiries via all platforms (calls, emails, walking, digital) in a timely and professional manner.
• Qualify leads, understand client event requirements, and deliver appropriate demonstrations or pitches.
• Brainstorm concepts and prepare tailored event proposals, detailed quotes, and comprehensive budgets, negotiating terms to secure contracts.
• Meet and exceed established periodic sales and revenue goals.
• Onboard new clients and develop strong, long-term relationships to encourage repeat business and referrals.
• Assisting with event setup, execution, and teardown, serving as the client’s main point of contact and ensuring quality control.
• Build and maintain strategic relationships with venues and industry partners to create new business opportunities.
• Source, negotiate, and manage local Mombasa vendors (decor, catering, lighting, security, transport, etc.).
• Maintain organized physical and digital records including contracts, supplier agreements, and client feedback.
• Issue invoices and receipts, and track client payment schedules in coordination with the finance department.
• Keep track of event inventory (equipment, decor) and office supplies, scheduling replenishment and maintenance. Handle general office maintenance and manage the front-of-house area, welcoming visitors.
• Co-ordinate the creation and delivery of marketing materials and content, and prepare reports to analyze market reach.
• Attend events and trade shows to increase brand awareness and generate revenue.

Key Competencies

• Strong Persuasion and Negotiation skills.
• Problem Solving Skills
• Excellent communication skills.
• Exceptional organizational and time management skills.
• High Integrity.
• Multitasking Skills

Job Specifications and Qualifications

• Diploma/Bachelors degree in Communication, Sales & Marketing, Business Administration, Hospitality, Tourism Management, Event Management or a related field.
• Minimum 2-3 years’ sales or business development work experience.
• Proficiency in Microsoft Office Suite