Fresh Jobs at Emerge Egress Consulting

Role Objective

Create a welcoming environment for guests by warmly greeting them, managing guest flow efficiently, and ensuring pleasant interactions to provide an excellent dining experience and maintain high client satisfaction.

Core Duties and Responsibilities

• Greet guests as they arrive and assist with seating arrangements.
• Inquire about special seating requests or preferences
• Ask guests about seating preferences or special requests
• Take reservations and manage guest flow during busy periods.
• Maintain cleanliness in the front area, including door handles and windows.
• Communicate effectively with restaurant staff regarding seating and guest needs.
• Provide a friendly and positive presence at all times.
• Bid guests farewell and encourage return visits.
• Answer phone calls, handle reservations, and manage take-out orders when needed.
• Ensure guests feel valued and attended to throughout their stay or visit.
• Monitor table readiness and overall service flow.
• Monitor the general atmosphere to make sure guests have a comfortable experience.

Job Specifications and Qualifications

• Certificate/Diploma in Food and Beverage or Hospitality or related area.
• At least 2 years Previous experience in hospitality, service experience
• Proficiency in Ms Office Suite

Key Competencies

• Customer-centric mindset and strong interpersonal skills
• Patience, friendliness, and professionalism.
• Ability to work in a fast-paced, dynamic environment.
• Excellent organizational skills and attention to detail.
• Flexibility and adaptability.
• Teamwork and collaboration.
• Professionalism and a positive attitude.

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Role Objective

Set the tone for the hotel guests’ experience by warmly greeting them, managing guest flow efficiently, and ensuring pleasant interactions to achieve high levels of client satisfaction.

Core Duties and Responsibilities

• Balance multiple tasks such as taking reservations with seating customers in the restaurant.
• Welcome customers to the restaurant and ask them if it is their first time at the restaurant.
• Ask if there are any special requirements or preferences for seating.
• Clean the front of the restaurant, particularly the door handles and windows.
• Communicate with the wait staff in order to know what areas of the restaurant to seat customers.
• Always have a smile on regardless of actual attitude or personal matters you are dealing with.
• Say bye to customers as they leave the restaurant and also encourage customer’s restaurant hopes to see them again.
• Required to answer the phone, take reservations and in some cases take-out orders.
• Look into the complaints made by the customers and see to it that they are rectified quickly
• Liaising between the other employees and the management and acting as a mediator in case of a dispute 
• Training the inexperienced staff in hospitality 
• Reporting about everyday business of the restaurant to the management and bring to their notice if any problem has arise 
• Give creative inputs in the design of the restaurant 
• Act as a way of communication between the kitchen and the restaurant staff 

 Job Specifications and Qualifications

• Certificate/Diploma in Food and Beverage or Hospitality or related area.
• At least 3 years Previous experience in hospitality, service experience
• Proficiency in Ms Office Suite

  Key Competencies

• Customer Centricity skills
• Strong communication and interpersonal skills 
• Ability to thrive in a fast-paced, high-energy environment
• Excellent organizational skills and attention to detail
• Flexibility
• Ability to work cohesively as part of a team
• Leadership skills

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Role Objective
A Full-Service medium-sized firms offer a diverse set of practice areas (e. g, litigation, real estate, corporate, and estates) seeks to hire an efficient individual and add to their team.

Core Duties and Responsibilities

• Ensuring that day to day activities run smoothly..
• Maintenance of daily staff attendance register.
• Maintain the proper records as per the firm’s process
• Ensuring that the Office Library register is up to date as expected.
• Ability to receive and respond to calls and handle a busy switch board. 
• Ensuring that liaison to advocates or their Personal Assistants is done in a timely fashion and relevant emails and calls are conveyed to them.
• Ensuring timely dispatch of documents and also follow up of invoices and their payments.
• In charge of scanning all incoming documents as expected.
• Preparation and writing of vouchers.
• Filing and proper records of documents.
• Supervision of office cleaning, hygiene and sanitation.
• Organizing and diarizing scheduling appointments, meetings and coordinating meetings for partners and staff members in a pro-active and efficient manner. 
• Preparing briefs, minutes and reports for the meetings in a timely manner.
• In charge of overseeing operational and administrative tasks to ensure the office is functioning optimally.
• Handling reception and corporate communication via various channels, calls, emails, online platforms in the various set out protocol.
• Attending to mail, phone calls and other corporate communication tools appropriately.
• Carry out various secretarial duties, typing and drafting for staff members as required.
• In charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. 
• In charge of ensuring that various subscriptions for the partners and firm and bills due are paid on a timely basis.
• Coordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations.
• Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc.
• Prepare and be an integral part of execution team for office events as needed such as departmental and office meetings, dinner events etc.
• Handle all maintenance, repairs and operational issues to ensure seamless operations.
• Requisition of office stationery and supplies and ensuring that replenishment is done in good time and no gaps that could lead to inefficiency as well as in charge of stock management.
• Any other duties as allocated.

Job Specifications and Qualifications

• Diploma in Law/Business Administration/ Communication and or related field.
• At least 3 years’ experience.
• Proficiency with MS Office Suite

Key Competencies 

• Super organizational skills
• Independent Thinking skills
• High Integrity
• Confidentiality
• Adaptability and Flexibility
• Great Interpersonal Skills
• Excellent verbal and written communication skills

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Role Objective

The role involves driving revenue growth and market expansion by owning and executing business development and sales strategies within the hospitality sector, achieving set targets, managing tenders and bids, and building strong client and strategic partnerships.

Core Duties and Responsibilities

• Conduct market research to identify new opportunities and trends in the hospitality sector.
• Develop strategies that generate quality leads for our clients.
• Prepare and manage all communications and ensure high quality experience, pre, during and post engagement.
• Foster relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
• Manage digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Develop and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.
• Any other administrative duties as assigned.

  Job Specifications and Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 5 relevant experience in the same role. 
• Proven track record of successful marketing campaigns and business development initiatives.

Key Competencies

• Strong leadership skills
• Excellent communication
• Market Intelligence
• Business Acumen Skills
• High Integrity
• Creativity and self-motivation.