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About the Role

Our client, a reputable educational institution in Nairobi, is seeking a proactive and organised HR Officer to support the school's human resource functions. The successful candidate will be responsible for managing HR operations, ensuring compliance with labour laws, supporting recruitment processes, maintaining employee records, and promoting a positive work environment.

Key Responsibilities

• Manage the end-to-end recruitment and onboarding process for teaching and non-teaching staff.
• Maintain accurate employee records and HR documentation.
• Assist in the development and implementation of HR policies and procedures.
• Coordinate staff induction, training, and performance management activities.
• Monitor employee attendance, leave records, and disciplinary matters.
• Prepare HR reports and maintain HR databases.
• Ensure compliance with employment laws and school policies.
• Support payroll administration by providing accurate employee information.
• Address employee inquiries and provide HR-related guidance.
• Foster positive employee relations and workplace culture.

Qualifications and Experience

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• Professional HR certification (CHRP-K or equivalent) is an added advantage.
• Minimum of 2–4 years' experience in a Human Resources role.
• Experience working in a school or educational institution will be an added advantage.
• Sound knowledge of Kenyan labour laws and HR best practices.
• Proficiency in Microsoft Office applications.
• Excellent communication, interpersonal, and organisational skills.

Key Competencies

• High level of integrity and confidentiality.
• Strong attention to detail.
• Excellent problem-solving and conflict-resolution skills.
• Ability to multitask and work independently.
• Strong administrative and record-keeping skills.

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Key Responsibilities

Recruitment & Talent Acquisition

• Manage full-cycle recruitment including sourcing, screening, interviewing, and hiring
• Develop and implement effective recruitment strategies to attract top talent
• Partner with department heads to define hiring needs and develop job descriptions
• Oversee onboarding to ensure seamless employee integration
• Build and maintain talent pipelines and external recruitment partnerships

Employee Relations & Engagement

• Act as the primary point of contact for employee concerns and inquiries
• Facilitate conflict resolution and handle disciplinary processes where necessary
• Conduct exit interviews and analyze trends to improve retention
• Drive employee engagement initiatives and foster a positive workplace culture
• Administer engagement surveys and recommend actionable improvements

Performance Management

• Administer and continuously improve the performance management framework
• Train and support managers on performance reviews and coaching
• Monitor performance cycles and ensure alignment with business objectives
• Support performance improvement plans and track outcomes
• Report on performance metrics and insights

Learning & Development

• Identify training needs through data analysis and stakeholder engagement
• Coordinate training programs, workshops, and development initiatives
• Manage the learning and development calendar and budget
• Evaluate training effectiveness and recommend improvements
• Support employee career development and succession planning

HR Compliance & Administration

• Maintain accurate employee records in compliance with Kenyan labor laws
• Ensure compliance with statutory requirements (NSSF, SHA, PAYE) in collaboration with payroll
• Develop, update, and communicate HR policies and procedures
• Manage leave and attendance tracking systems

Compensation & Payroll Support

• Collaborate with finance on payroll preparation and processing
• Ensure accurate payroll data (new hires, exits, changes)
• Administer employee benefits and handle related queries
• Support compensation reviews and benchmarking exercises

HR Reporting & Analytics

• Prepare periodic HR reports for management
• Analyze HR data and provide actionable insights
• Maintain HR dashboards and key performance indicators
• Support HR budgeting and cost monitoring
• Generate ad-hoc reports as required

Qualifications & Experience

Education

• Bachelor's degree in Human Resource Management or a related field
• Professional certification (CHRP or equivalent) is highly desirable
• Membership with IHRM is required

Experience

• Minimum 3–4 years of progressive HR Generalist experience
• Proven experience in recruitment and employee relations
• Experience in a fast-paced or tech-driven environment is an added advantage
• Strong knowledge of Kenyan labor laws and HR best practices
• Proficiency in HRIS and Microsoft Office tools

Core Competencies

• Strong communication and interpersonal skills
• Problem-solving and critical thinking ability
• High level of confidentiality and professionalism
• Strong attention to detail and organizational skills
• Ability to build trust and influence stakeholders
• Adaptability in a fast-changing environment