Fresh Jobs at M-KOPA Solar

What You'll Do

• Phase 1: Repeat Phones. Take ownership of reactivation and upgrade campaigns in CleverTap, working closely with the Growth Lead there to understand what's driving the pod's numbers and where the next opportunity is. You'll be trusted to make real calls here, not just execute a checklist.
• Phase 2: Cross into Digital Lending. Work directly with the Digital Lending lead, one of our top performers, to understand cash loan growth end to end before taking it on yourself.
• Phase 3: Own Digital Lending. Carry primary responsibility for Digital Lending for a defined period, with the Repeat Phones lead available if you need a second opinion.
• Phase 4: Move into Lifecycle. In the second half of next year, join the Lifecycle pod full-time, reporting to the Lifecycle CRM Lead. You'll bring a year of hands-on conversion experience into a pod that's still being built, real currency for shaping what Lifecycle does next. Throughout all phases, you will:
• Build and run multi-channel campaigns (SMS, WhatsApp, push, in-app) in CleverTap against pod goals
• Track funnel performance and flag drop-off points to the pod lead you're supporting
• Run structured experiments (creative, audience, incentive, or timing) with clear hypotheses
• Turn what works into documented playbooks the next person can pick up
• Keep data quality and campaign tracking clean enough that leadership can trust the numbers

Key Metrics You'll Influence

• Repeat Phones: Reactivation rate, upgrade conversion %, unit economics per sale
• Digital Lending: Approval → disbursement rate, digital loan volume, approval quality
• Campaign ROI and payback period across both

Your Environment

• Tech Stack: CleverTap (primary), Looker Channels: WhatsApp, SMS, push, in-app messaging
• Markets: Kenya, Nigeria, Uganda, Ghana

What You Need

• 5+ years in growth, performance, or lifecycle marketing, ideally in fintech, telco, or e-commerce, with real ownership over what a campaign or a pod achieved, not just involvement in it.
• Judgment as much as skill. You can walk into a pod, understand what's working and why, and make calls on where to push, not just follow a brief.
• Genuine appetite for pod leadership. This is a deliberate path toward owning a pod outright, and the breadth here is designed to get you there faster than a single-channel role would.
• Hands-on fluency in CRM platforms like CleverTap, Braze, or similar, and comfortable reading a funnel or cohort without translation.
• Energized, not unsettled, by ambiguity. You'll work across two pods and land in a third decision point by mid-year. If that sounds like an opportunity rather than a risk, you'll thrive here.
• Strong enough presence to build trust quickly with senior leads across two different pods.

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What you’ll do

• Lead four regions. Translate strategy into regional plans, develop Regional Managers, and make fair, timely decisions on performance, promotions, and exits, using scorecards, coaching, and field visits to keep execution consistent.
• Drive DSR productivity and recruitment quality. Improve sales per DSR, active selling days, and conversion. Own hiring plans with HR, hold teams accountable for F30 pass rates, and reduce attrition at its root.
• Run the commercial discipline. Own regional budgets and incentives, track cost per sale, report to senior leadership and the MD, oversee product and pricing rollouts, and enforce sales standards and customer protections across Product, Marketing, Credit, Finance, and HR.

What you bring

• Extensive, progressive sales leadership experience in high-volume field sales (FMCG, telecoms, financial services, fintech, distribution), including leading managers across multiple regions with a clear record of hitting targets. A bachelor’s degree is expected; an MBA is an advantage.
• Demonstrable experience running DSR or distributor networks, including territory design, and a proven record in recruitment and retention. Asset finance or pay-as-you-go experience is an advantage.
• Strong financial acumen, comfort with dashboards and forecasting, and the integrity to hold standards under pressure.
• This is a Band C1 role based in Nairobi, reporting to the Head of Sales, with regular field travel. It’s demanding, and you’re probably ready for exactly this.
• Ready to build the engine behind 7 million customers and counting? Let’s talk.