Fresh Openings at PrideInn

Key Responsibilities

• Assist Executive Chef in kitchen operations and food quality control
• Handle bulk cooking for up to 3,000+ guests; computer literacy required
• Knowledge of material control/kitchen software is an advantage
• Supervise and train kitchen staff,Ensure hygiene, food safety, and sanitation compliance
• Monitor food cost, portioning, and minimize waste & Contribute to menu and event planning
• Maintain discipline, teamwork, and kitchen standards

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Key Responsibilities:

• Generate and issue customer invoices and account statements.
• Monitor accounts to identify outstanding debts and ensure timely payments.
• Conduct collection activities via phone, email, or written communication.
• Reconcile customer accounts and resolve discrepancies or disputes.
• Maintain accurate records of all accounts receivable transactions.
• Process incoming payments (bank transfers, checks, etc.) and apply them to the correct accounts.
• Prepare regular aging reports and highlight overdue accounts to management.
• Collaborate with the sales and customer service teams to resolve billing issues.
• Assist with month-end and year-end closing processes.
• Ensure compliance with internal accounting policies and procedures.

Minimum Qualification:

• Experience Length: 2 Years

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• The Training Coordinator will provide administrative and logistical support to the training department, ensuring smooth execution of programs across all properties.

KIPs:

• Logistical Efficiency: Timely coordination of schedules, venues, and materials.
• Budget Adherence: Managing training costs within the approved budget.
• Data Accuracy: Maintaining precise and up-to-date training records.
• Participant Satisfaction: Positive feedback scores from training attendees.
• Trainer Satisfaction: Positive feedback scores from internal/external trainers.
• Timely Reporting: On-time delivery of all required training reports.
• System Management: Efficient upload of content and support for the learning system.
• E-Learning Completion: Achieving target completion rates for online courses.

Description of Key Duties:

• Organize training schedules, venues, and materials.
• Maintain accurate training records and reports.
• Coordinate travel and accommodation for external trainers.
• Handle communication with hotel departments on training plans.
• Prepare feedback summaries and session evaluations.
• Support digital learning content uploads and LMS management.

Other Duties and Responsibilities:

• Ensure a safe work environment for you and your co-workers and uphold safety guidelines.
• To be fully conversant with all procedures in relation to fire, health, and safety at work.
• To attend all training sessions as required.

Skills and Experience:

• To perform the job successfully, an individual should demonstrate the following competencies:

Qualifications:

• Diploma in Training, Business Administration, or Hospitality.
• 1–2 years of experience in an administrative or HR role.
• Highly organized, detail-oriented, and tech-savvy.
• Proficiency in MS Office and Google Workspace.

Key Qualities & Attributes

• Organizational Skills: Highly organized with exceptional attention to detail and the ability to manage multiple tasks and deadlines simultaneously.
• Communication Skills: Strong verbal and written communication skills for clear correspondence with internal departments, employees, and external trainers.
• Tech-Savvy: Comfortable learning and using new software and digital platforms, particularly for managing training logistics and e-learning content.
• Proactive & Collaborative: A team player with a proactive attitude, capable of anticipating needs and working collaboratively with various stakeholders to ensure smooth training delivery.

Minimum Qualification:

• Experience Length: 1 Years

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• The Graphic Designer for the Training Department is responsible for conceptualizing and creating high-impact, visually engaging learning materials that enhance knowledge retention and drive employee development. This role translates training objectives into compelling visual content, ensuring all materials are aligned with the PrideInn brand identity and contribute to a culture of continuous learning and excellence.

KIPs:

• Design quality & brand adherence: Consistently producing high-quality, creative work that strictly follows PrideInn's brand guidelines. 
• Productivity & on-time delivery: Efficiently managing multiple projects and consistently meeting agreed-upon deadlines. 
• Stakeholder & learner satisfaction: Receiving positive feedback from both the training team on collaboration and from employees on the visual effectiveness of learning materials. 
• Creative innovation: Proactively suggesting and implementing new design concepts and tools to improve training engagement.

Description of Key Duties:

• Instructional & Creative Design
• Design and produce a wide range of training materials, including branded presentations (PowerPoint/Google Slides), training manuals, job aids, and facilitator guides.
• Develop visually appealing assets for our Learning Management System (LMS) and digital learning platforms, including banners, icons, and interactive elements.
• Create compelling infographics, posters, and email templates to communicate training initiatives and key learning points to staff across all properties.
• Lead the visual design for departmental campaigns, new-hire onboarding materials, and other L&D projects from concept to completion.
• Brand & Quality Assurance
• Act as the brand custodian for the Training Department, ensuring all visual outputs adhere strictly to PrideInn’s brand guidelines and maintain a consistent, professional aesthetic.
• Review and update existing training materials to improve visual quality, clarity, and brand alignment.
• Establish and maintain a library of adaptable design templates for frequent use, ensuring efficiency and consistency.
• Multimedia & Innovation
• Provide support for basic video editing and the creation of motion graphics for training videos and e-learning modules.
• Stay updated on emerging trends in graphic design, instructional design, and learning technologies, recommending innovative approaches to enhance our training materials.
• Introduce new design techniques and tools to elevate the visual impact and engagement of our learning content.
• Project Management & Collaboration
• Collaborate closely with trainers and subject matter experts to understand learning objectives and translate their content into clear, effective visual tools.
• Manage multiple design projects simultaneously, tracking progress and ensuring all deadlines are met.
• Actively seek and incorporate feedback from trainers and other stakeholders to refine and improve design outputs.

Other Duties and Responsibilities:

• Ensure a safe work environment for you and your co-workers and uphold safety guidelines.
• To be fully conversant with all procedures in relation to fire, health, and safety at work.
• To attend all training sessions as required.

Qualifications & Experience

• Education: A Diploma or Bachelor’s Degree in Graphic Design, Visual Communication, or a related creative field.
• Experience: A minimum of 2-3 years of professional experience in graphic design.
• Portfolio: A strong, diverse portfolio is required, showcasing excellence in corporate branding, layout design, and preferably, instructional or educational materials.

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• The Assistant Training Manager supports the Group Training Manager in executing the company's comprehensive learning and development (L&D) strategy. This hands-on role involves supervising the training team, assisting in the design and delivery of impactful training programs, and ensuring the seamless coordination of all L&D activities across the hotel group. The main objective is to enhance employee skills, improve on-the-job performance, and uphold brand standards, ultimately contributing to exceptional guest experiences and overall business success.

Description of Key Duties:

• Assist in designing and delivering training modules across departments (Front Office, F&B, Housekeeping, etc.)
• Supervise and mentor trainers and coordinators within the department
• Coordinate training logistics and ensure participation from respective teams
• Monitor performance improvements post-training using KPIs
• Maintain updated training calendars, attendance records, and progress reports
• Assist with onboarding and induction programs
• Support quality audits and brand standard rollouts

Skills and Experience:

• To perform the job successfully, an individual should demonstrate the following competencies:

Qualifications:

• Bachelor’s degree in Hospitality, HR, or related field
• At least 3 years’ experience in hotel training or operations
• Strong facilitation and presentation skills
• Excellent communication and interpersonal skills

Key Qualities & Attributes

• Leadership & Mentoring Skills: A natural ability to guide, motivate, and develop junior team members, fostering a supportive and high-performing team environment.
• Excellent Communication & Facilitation Skills: Superior verbal and written communication skills, with the confidence and clarity to deliver engaging training content and present reports to stakeholders.
• Strong Organizational & Planning Skills: Meticulous attention to detail with the ability to manage complex training schedules, logistics, and reporting deadlines for multiple departments simultaneously.
• Analytical & Results-Driven: A mindset focused on measuring the impact and effectiveness of training programs, with the ability to analyse performance data and link training outcomes to business results.
• Collaborative & Personable: Strong interpersonal skills to build relationships and work effectively with department heads, trainers, and employees at all levels of the organization.
• Proactive & Adaptable: The ability to take initiative, anticipate challenges, and adapt quickly to changing priorities or unexpected issues in a dynamic hospitality environment

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HOUSE-KEEPING SUPERVISOR DUTIES AND RESPONSIBILITIES:

• Responsible for smooth operation of the rooms assigned.
• Responsible for the performance of GRAS/Rooms stewards
• Supervise Room Attendants
• Organizes and facilitates the room making process.
• Daily allocation of rooms and deep cleaning tasks to team members.
• Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
• Attend timely to guest requests and complains
• Checks the occupied and departure rooms, giving special attention to guest needs.
• Ensures that the entire operation is performed as per the laid down standards.
• To organize immediately the guest needs under intimation to EHK.
• Manage guest requests, including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards.
• Aware of all room categories and amenities.
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost and found procedures.
• Report maintenance issues to Maintenance/Engineering Department.
• Assist Executive Housekeeper with training requirements.
• Represent the needs of the team to others in the hotel.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Minimum Qualification:

• Experience Length: 3 Years