Vacancies at Afrisol Technologies

Role Description

• This is a full-time on-site role as a Full Stack Developer located in Thindigua on Kiambu Road. The full-stack developer will be responsible for developing and maintaining software applications and databases, both on the front-end and back-end. They will work closely with the design and development teams to ensure the quality and timely delivery of projects.

Key Responsibilities:

Front-End Development:

•  Develop and maintain user-facing features using Vue.js, React.js, or Angular.
•  Ensure the technical feasibility of UI/UX designs.
•  Optimize applications for maximum speed and scalability.
• Collaborate with designers to ensure visual and functional consistency.

Back-End Development:

• Design, build, and maintain efficient, reusable, and reliable server-side code.
• Integrate user-facing elements with server-side logic.
• Implement security and data protection measures.
• Develop and maintain RESTful APIs and web services.
• Database Management:
• Design and manage database schemas.
• Ensure data integrity and optimal performance.
• Perform database migrations, backups, and restoration tasks.

Qualifications

• Front-End Development and Back-End Web Development skills
• Full-Stack Development skills
• Proficient in Cascading Style Sheets (CSS)
• Experience in Software Development
• Excellent problem-solving and critical thinking skills
• Strong communication and interpersonal skills
• Bachelor's or Master's degree in Computer Science or related field
• Experience in Agile development is a plus

This role has a wide remit and plenty of possibilities, and you will be responsible for:

• Front-end development: developing the client side of web applications using HTML, CSS, JavaScript, and other tools to ensure a responsive user experience and visually appealing website design.
• Back-end development: building server-side components and databases to support the functionality of web applications, often using languages like PHP, Python, Ruby, Node.js, and others.
• Web security: Implementing security measures to protect websites and web applications from vulnerabilities, such as SQL injection, cross-site scripting, and data breaches.
• Testing and debugging: conducting thorough testing and debugging of websites and applications to ensure they function correctly and are error-free.
• Optimization: optimizing websites for speed, performance, and search engine optimisation (SEO) to enhance user experience and visibility.
• Content management: Integrating content management systems (CMS) like WordPress, Drupal, or Joomla to allow easy content updates for clients or content creators.
• Version control: driving effective team collaboration and project management by harnessing GitHub features, including pull requests, branching, and issue tracking, to streamline workflows and ensure project success.
• Integration: Seamlessly incorporate third-party application programming interfaces (APIs) into web applications to enhance functionality, data retrieval, and user experiences.
• Localization: Ensure user-friendly experiences for a diverse audience by implementing multi-language support, including English, to cater to a global user base and enhance accessibility and engagement.

Qualifications

• Application programming interfaces (API), programming methodologies, user experience (UX and UI) design, web applications, web service and application development, and IT support.
• 3+ years' of experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Google Cloud product family professional certifications or qualifying credentials.
• Any other Google Build-related certifications. 
• Any Amazon Web Services certifications.
• Any Microsoft-related certifications.
• Odoo experience and certification will be an added advantage.

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Key Responsibilities:

• Online Engagement: Interact with clients/customers through various online channels, including email, live chat, social media, and online forums, to address inquiries, provide assistance, and resolve issues in a timely and professional manner.
• Client/Customer Support: Provide proactive and responsive support to clients/customers, offering guidance, troubleshooting assistance, and solutions to ensure their needs are met and concerns are addressed effectively.
• Relationship Building: Cultivate positive relationships with clients/customers by actively listening to their needs, demonstrating empathy, and showing genuine interest in their satisfaction and success.
• Online Reputation Management: Monitor online conversations and reviews related to our company, products, or services, and respond appropriately to maintain a positive online reputation.
• Feedback Collection: Gather feedback from clients/customers regarding their experiences, preferences, and suggestions for improvement, and relay this information to relevant teams to inform product/service enhancements and process improvements.
• Cross-functional Collaboration: Collaborate with internal teams, including sales, marketing, product development, and customer service, to address client/customer needs, share insights, and ensure a seamless online experience across all touchpoints.
• Data Analysis: Track and analyze online interactions, customer feedback, and performance metrics to identify trends, patterns, and opportunities for optimization, and provide actionable insights to drive continuous improvement.
• Online Community Management: Engage with online communities, groups, and forums relevant to our industry or target audience, sharing valuable content, participating in discussions, and building brand awareness and loyalty.

Qualifications:

• Proven experience in customer service, client relations, or online community management role.
• Excellent written and verbal communication skills, with a strong command of grammar and spelling.
• Proficiency in using online communication tools and platforms, such as email, live chat software, social media platforms, and forums.
• Ability to empathize with clients/customers and effectively address their needs and concerns with patience and professionalism.
• Strong problem-solving skills and the ability to think critically and creatively to resolve issues and exceed client/customer expectations.
• Detail-oriented with excellent organizational and time management skills, capable of managing multiple tasks simultaneously in a fast-paced environment.
• Positive attitude, adaptability, and a willingness to learn and grow in a dynamic and evolving industry.

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Key Responsibilities:

• Campaign Support: Assist in the development and execution of marketing campaigns across multiple channels, including digital, social media, email, and traditional advertising.
• Content Creation: Support the creation and optimization of marketing content, including website copy, blog posts, social media posts, and email newsletters.
• Social Media Management: Help manage and grow our social media presence by creating and scheduling posts, monitoring engagement, and analyzing performance metrics.
• Digital Marketing: Assist with digital marketing efforts, including search engine optimization (SEO), search engine marketing (SEM), and email marketing campaigns.
• Marketing Collateral: Coordinate the production of marketing materials, such as brochures, flyers, and promotional items, ensuring brand consistency and quality.
• Event Coordination: Support the planning and execution of marketing events, including trade shows, conferences, and product launches, from logistics to promotional activities.
• Market Research: Conduct market research and competitive analysis to identify trends, insights, and opportunities for marketing initiatives.
• Analytics and Reporting: Assist in tracking and analyzing marketing performance metrics, generating reports, and providing insights to optimize campaign effectiveness.
• Administrative Support: Provide administrative support to the marketing team, including managing calendars, scheduling meetings, and handling correspondence.

Qualifications:

• Strong understanding of marketing principles and techniques.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with social media platforms and digital marketing tools.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Detail-oriented with a commitment to producing high-quality work.
• Ability to work independently as well as collaboratively within a team environment.
• Eagerness to learn and grow in a fast-paced, dynamic environment.

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Key Responsibilities:

Account Management:

• Develop and maintain strong, long-term relationships with key clients.
• Serve as the primary point of contact for key accounts, addressing their needs and concerns promptly.
• Ensure client satisfaction by understanding their business objectives and providing tailored solutions.
• Identify opportunities and implement strategies to expand business within existing accounts.
• Collaborate with the sales team to identify and pursue new business opportunities.

Client Relationship Management:

• Conduct regular meetings and reviews with clients to understand their needs and provide updates on our services and products.
• Resolve any issues or challenges faced by clients, ensuring a positive experience and maintaining a high level of client retention.

Reporting and Documentation:

• Prepare and deliver regular reports on account status, performance metrics, and business development activities.
• Maintain accurate and up-to-date records of client interactions and transactions in the CRM system.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience as a Key Account Manager or in a similar role. Strong understanding of market dynamics and industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain strong client relationships.