Jobs at Old Mutual Kenya

KEY TASKS AND RESPONSIBILITIES 

• Specific OM Group Compliance and subsidiary Compliance Function responsibilities are to:
• Establish and maintain an effective regulatory compliance framework that includes a regulatory compliance strategy and appetite.
• Ensure an effective regulatory compliance management system is in place for identifying, assessing, monitoring, managing and reporting on material compliance-related risks to the business.
• Ensure the regulatory compliance management system addresses compliance-related risks on an enterprise-wide and individual operating entity basis and is embedded across the OM Group, particularly in all the regulated subsidiaries and the material operations.
• Implement and maintain compliance risk indicators and performance measures for monitoring the levels of compliance risk being incurred by the business in relation to the defined appetite limits.
• Implement and maintain adequate compliance governance structures including written policies, procedures, processes, systems and methodologies.  
• Oversee compliance control adequacy and effectiveness, mitigating management actions and exposure versus appetite limits and identify operating model deficiencies and capability gaps.
• Meet regulatory obligations applicable to the function and be aware of key issues and concerns raised by regulators, while coordinating regulatory interaction where necessary. Oversee the timely submission of all regulatory applications and returns by the business.
• Advise the relevant Board and Managing Executives on compliance culture, the monitoring and measuring thereof and contribute to the development and maintenance of the desired culture, including embedding principles of 1st Line risk ownership and 2nd Line independence.
• Advise and challenge the relevant Board and Managing Executives from a compliance perspective on strategic decision making and business planning objectives to ensure they fully understand the implications of decisions being taken and possible mitigating actions to limit compliance exposures.
• Develop and implement an annual functional operational plan and advise the business on the design and implementation of compliance controls and related mitigation processes, projects and change programmes. The provision of such advice may not compromise the principles of 1st Line compliance ownership and 2nd Line independence.
• Ensure employees undergo training on regulatory compliance obligations and the OM Code of Ethics and have access to confidential mechanisms to report compliance and ethical breaches. 
• Report to the relevant Board and Managing Executives on: 
• The compliance risks to the business and on material compliance issues, including the outcome of regulatory visits, control breaks, breaches and mitigating management actions.
• The extent to which the business is ready to comply with new or emerging laws and regulations.
• The level of progress with the delivery of the annual functional operational plan and the adequacy of resources for the Compliance Function.

SKILLS AND COMPETENCIES

• Interpersonal Skills
• Ability to have a positive impact on the people around you
• Is proactive and can anticipate the needs of those the role supports
• Strong communication skills
• Confident and assertive, able to garner the respect of others and influence change at the Executive level and throughout the firm
• Excellent communication skills, both written and verbal and an ability to interact with all levels of management and staff throughout the organization
• Self-Leadership Skills
• Ability to structure responsibilities, tasks, and project management to eliminate wasted time and efforts
• Ability to manage multiple projects and competing priorities without missing deadlines
• Maintains a high level of attention to detail and is highly organized
• Can adapt to changing priorities and conditions throughout the day or week
• Ability to respond calmly and maintain performance standards in a busy office setting
• Ability to maintain high service standards and problem-solve effectively when faced with new challenges
• Energetic and positive attitude with a willingness to learn
• Self-motivated with a commitment to excellence and high-quality standards
• Leadership of Others
• Effective teamwork planning
• Effective coaching and training of the team
• Rigorous team performance management

KNOWLEDGE AND EXPERIENCE

• 7+ years of hands-on regulatory compliance experience in the financial services industry with at least 3 years of experience being at management level
• Experience working in a large financial services group would be an added advantage
• Experience in designing, leading and implementing robust AML and Data Protection programs is essential

QUALIFICATIONS

• University degree is required
• Professional qualifications and/or certifications in AML and Data Privacy are required. 

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JOB SUMMARY

The Digital Ecosystem Lead is responsible for designing and executing the commercial and partnership strategy within the designated ecosystem, blending business development, growth, marketing, product innovation, and strategic alliances to drive sustainable value. This role involves identifying and managing key partnerships with startups, tech platforms, financial service providers, and Old Mutual’s lines of business to expand market reach and co-create value. Leveraging market research, data analytics, and emerging trends, the role holder develops innovative business models, optimizes customer acquisition and retention, and drives revenue growth through go-to-market strategies, campaign planning, and customer funnel optimization. With a strong focus on thought leadership and stakeholder engagement, they ensure continuous ecosystem development while mentoring a high-performing growth team. A commercially astute, data-driven, and innovation-focused leader, they translate insights into scalable growth strategies for long-term competitive advantage.

KEY TASKS AND RESPONSIBILITIES

• Develop and execute a high-value ecosystem growth strategy, crafting market-relevant offerings and go-to-market plans to achieve financial and strategic objectives.
• Define and implement innovative business models and operating structures that drive long-term ecosystem success.
• Build strong revenue and investment cases to support ecosystem transformation and financial growth.
• Lead the execution of go-to-market strategies and optimize distribution channels to maximize adoption and penetration.
• Identify, structure, and mobilize high-impact partnerships with tech platforms, financial service providers, and Old Mutual business lines.
• Engage with key industry stakeholders, including regulators and banks, to strengthen ecosystem positioning and drive adoption.
• Design and implement targeted customer engagement, retention, and loyalty programs based on data-driven insights.
• Continuously explore new digital opportunities, industry shifts, and emerging technologies to enhance ecosystem competitiveness.
• Uncover hidden opportunities, simplify ecosystem challenges, and evolve strategies to maximize value for all stakeholders.
• Utilize data analytics and optimization tests to refine customer acquisition, engagement, and retention strategies for sustainable growth.

Success in this role will be demonstrated by the establishment of high-impact partnerships that drive significant revenue growth and market expansion for Old Mutual East Africa. The successful candidate will have effectively integrated Old Mutual's products and services into partner ecosystems, resulting in increased customer acquisition and satisfaction. Additionally, the role will be marked by strong stakeholder relationships, seamless project execution, and the ability to leverage data-driven insights to continuously improve partnership strategies and outcomes.

SKILLS AND COMPETENCIES

• Strategic Thinking: Ability to develop and implement long-term partnership strategies that align with business objectives.
• Customer First: Putting the customer at the heart of business decisions and driving to improve value for customers.
• Relationship Building: Exceptional interpersonal skills to establish trust and credibility with diverse stakeholders.
• Negotiation and Influence: Strong ability to negotiate terms and influence outcomes that benefit all parties involved.
• Project Management: Proficiency in managing multiple partnership projects simultaneously, ensuring timely delivery and alignment with goals.
• Analytical Skills: Capability to analyze market trends, partnership performance, and customer insights to inform decisions.
• Communication: Excellent written and verbal communication skills to articulate value propositions and present proposals.
• Problem-Solving: Proactive in identifying challenges and creating innovative solutions in partnership development.
• Leading with Influence: Influencing and rallying people behind common goals and inspiring others to exceed expectations.
• Execution: Displaying consistent energy, drive, and perseverance to deliver results.
• Innovation (Perspective): Generating creative solutions, challenging the status quo, and introducing novel ideas.

KNOWLEDGE & EXPERIENCE

• Industry Knowledge: Deep understanding of the financial services industry, including trends in embedded insurance, digitization, and ecosystem integration.
• Stakeholder Management: Demonstrated ability to manage relationships with internal and external stakeholders, including senior executives.
• Partnership Ecosystems: Proven experience working with fintech, startups, or similar organizations to develop joint solutions.
• Business Development: Track record of driving revenue growth through strategic partnerships and ecosystem collaborations.
• Tech-Driven Solutions: Experience in integrating digital solutions into partner platforms to enhance customer experience and product adoption.

QUALIFICATIONS

• Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.
• At least 8 + years of experience in partnerships, business development, or ecosystem management.
• Familiarity with digital transformation in the financial services sector and integration of tech-driven solutions.