Vacancies at KCB Bank Kenya

Job Description
Reporting to the Executive Head, Client Coverage, the position will be responsible for:

• The Strategic Leadership and Management of the Infrastructure & Energy Sector, by offering customer solutions and maximizing shareholder value.
• Driving business growth demonstrated through Revenues and Profitability for the sector
• Cross-selling Banking Products in close cooperation with other Corporate Banking Sectors, Retail Banking, Treasury and Digital Financial Services teams, while creating and sustaining value-based client relationships
• Leading a Relationship Management Team to partner with the departments within Corporate Banking and broader bank to maximize our share of wallet across the sector while co-creating customer solutions and business value propositions

Strategy Development:

• To develop and lead the implementation of the Infrastructure & Energy Sector strategy in line with overall Corporate Banking Strategy
• Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders.

Client Deals Origination

• Oversee the execution of client deals in line with the developed strategic client plans
• Ensure strong cross-selling of existing and new products to existing and new clients.
• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, e.t.c.). Ensure overall client profitability.

Client Base Review and Deal Enablement

• Ongoing review of client base for potential high-risk clients.
• Guide the development and review of credit or relevant papers for submission to the Business Origination Team or ALCO
• Guide the development and review appropriate documentation to complete annual credit review
• Consistent client deal enablement at required standard.

Relationship Management

• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Spearhead the implementation of client strategic plans
• Relationship management of key sector customers and stakeholders
• Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
• Coordinate relevant programs for each client (including entertainment) and participate in key decision-making activities by the client to ensure that the bank is included in any request of advisory and financing services.

Credit Risk Management 

• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Manage and maintain robust monitoring, controls business continuity, governance and risk management environment.

People Development

• Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.
• Responsible for the recruitment, development and retention of relevant skills and resources in order to meet the business needs.
• Responsible for performance management of relationship management team – Monitor and Manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.
• Evaluate and manage direct subordinates’ performance in a fair and consistent manner to achieve high standards of competence, motivation, and service orientation.
• Create an environment in which learning, and development are valued and pursued.
• Co-create a harmonious working environment with the team to enhance staff engagement.
• Ensure that disciplinary action and grievances are addressed and aligned to the KCB Group policies and procedures.

The Person:

For the above position, the successful applicant should have the following:

• At least 8years’ experience (in well-established organizations) in Corporate Banking, banking operations, customer service, 
• At least 6 years experience in head of department or senior management positions relevant to the sector within Corporate Banking.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
• Demonstrable cross-cultural, people and relationship management skills, team motivation and leadership competence.
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Effective communication.
• Knowledge of the Bank’s lending principles, policies and procedures

go to method of application »

KEY RESPONSIBILITIES:

• Ensure the faultless running of the SOC, picking up items handed over from shift to shift and between tiers, following up on their successful conclusion
• Track and warrant adherence to set SLAs for different categories of alerts/incidents
• Report on key SOC metrics such as Mean Time To Detect (MTTD), Mean Time To Respond (MTTR), Mean Time To Contain (MTTC), False Positive Rate (FPR), and Incident Escalation Rate (IER)
• Guide the analysis of security alerts and potential cybersecurity incidents to identify true security breaches.
• Create procedures, run books, high- and low-level documentation, processes and develop staff to respond to cybersecurity incidents more effectively.
• Investigate security breaches and make informed decisions towards containment, and recommendations for corrective action.
• Apply expertise in both endpoint and network analysis to ascertain the impact of an attack and develop threat trends and mitigation techniques and countermeasures that can prevent future attacks.
• Coordinate the analytic and investigative efforts of the Cyber Security Incident Response and Recovery Team (CSIRRT) along with any Technology incident response team as required during a critical cyber occurrence.
• Work closely with the Cybersecurity Specialist, Threat Hunting to track emerging and realised threats including, but not limited to, mapping command-and-control infrastructure, investigating phishing campaigns, unearthing weaponised file/document techniques and patterns, and passing unearthed detection indicators to the wider CISOC and incident management teams.
• Implement security improvements by assessing the current situation, evaluating trends, and anticipating requirements.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelor’s Degree    BSc. Information Technology / Computer Science / Telecommunications / Engineering or related    RQ
• Professional Qualifications (Minimum 1 of the listed certificates for RQ)
• Certified SOC Analyst (CSA)
• Certified Incident Handler (E|CIH)
• GIAC Certified Intrusion Analyst (GCIA)
• GIAC Certified Incident Handler (GCIH)
• GIAC Certified Forensic Analyst (GCFA)
• Certified Information Systems Auditor (CISA)
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Security+
• Any SIEM certification
• Any other relevant information security/cybersecurity certification
• Several are AA
• Master’s degree    MBA / MSc Cybersecurity / Information Systems Security / IT Security / IT    AA     

Experience

Total Minimum Number of Years of IT Experience Required 

• 5 years

DetailMinimum No of YearsNeed Type[5]

• Experience in information security/cybersecurity    2    ES
• Experience in Security Operations Centre/security monitoring operations    1    ES
• Experience in security monitoring tools administration or usage (SIEM, EDR, NDR, DAM, WAF, etc.) and/or incident response and management    1    ES
• Experience in the Financial Services Industry    1    DE
• Experience in a complex technological environment    2    DE
   

go to method of application »

Key Responsibilities:

• To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
• Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
• Relationship management for regional markets’ customers and stakeholders.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
• Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
• Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.

The Person:

For the above position, the successful applicant should have the following:

• A Bachelor's degree from a recognized university.
• At least 8 years experience in Corporate Banking.
• At least 6 years experience in a senior management 

go to method of application »

Key Responsibilities

• To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
• Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
• Relationship management for regional markets’ customers and stakeholders.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
• Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
• Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.

The Person:

For the above position, the successful applicant should have the following:

• A University degree from a recognized institution.
• At Least 8 years experience in Corporate Banking
• At least 6 years experience in a senior management role in Corporate Banking

go to method of application »

Key Responsibilities

• To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
• Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
• Relationship management for regional markets’ customers and stakeholders.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
• Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
• Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.

The Person:

For the above position, the successful applicant should have the following:

• A University degree in from a recognized institution.
• At Least 8 years' experience in Corporate Banking
• At Least 6 years' experience as a Senior Manager in Corporate Banking