Jobs at United Nations Office for Project Services (UNOPS)

Functional Responsibilities:

• Under the direct supervision of the HR Manager, the Human Resources Officer delivers high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management. Under the guidance, the HR Officer provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.

The incumbent of this post is responsible for the following duties:

• Support to policy development and implementation
• Advisory Services
• Talent Acquisition and Administration
• Team Management
• Knowledge Building and Knowledge Sharing

Support to policy development and implementation

• Contribute to HR policy development and corporate HR initiatives by compiling and maintaining data on trends, risks and opportunities and sharing local HR best practices.
• Provide technical or administrative services in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
• Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel within the relevant business unit/s.
• Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

Advisory Services

• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
• Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
• Encourage line management responsibility for implementation of HR policies and effective team management, encouraging dialogue and two-way constructive feedback.
• Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

Talent Acquisition and Administration

• Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
• Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
• Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
• Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
• Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent. Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
• Liaise with UNOPS’ HR related groups on personnel administration matters.
• Guide business units in engagement and work enrichment initiatives and development of annual training plans.

Team Management

• Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within relevant business unit/s.
• May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.

Knowledge building and knowledge sharing

• Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.
• Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
• Substantively contribute to the planning and development of the HR components of the office annual report.
• Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

Education/Experience/Language requirements:
Education:

• Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences or a First University degree in Human Resources management or related fields combined with 2 years of relevant experience is required.

Experience:

• A minimum of two years of professional-level human resources management experience, including HR advisory services, in a major area(s) of human resources management (HR Contract Administration, HR Reporting, Recruitment) in an international, public or corporate organization at the national and/or international level is required.
• Some experience in UN system organizations preferably in a developing country is desirable.
• Proficiency in the usage of computers and office software packages (Google Suite) as well as web-based management systems is desired.

Language Requirements:

• Fluency in English is required,
• Knowledge of the local language of the duty station is desired.

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Functional Responsibilities:
The monitoring and evaluation specialist will be responsible for the below functions and key results :

• Monitoring, evaluation, accountability and learning
• Planning, reviews and reporting
• Data Collection, Management & Use
• Knowledge Management and Capacity building on M&E
• Development and implementation of the M&E plans, systems and tools
• Work with the project management office team and the different programs/HEs in developing the overall M&E framework/strategy and establishing a results-based M&E system.
• Support program/project design including the development of theories of change, MEL plans, assumptions and risk analyses.
• Support for the development and implementation of Programme/project performance indicators, log frames, results frameworks, M&E plans and theories of change.
• Advance analysis and technical support to facilitate the design of the program's results frameworks, including baselines, indicators, indicator reference sheets, targets, means of verification and reporting tools, ensuring alignment to funder requirements.
• Develop new indicators and procedures which are aligned with programme strategies and/or international frameworks that facilitate the quality monitoring and reporting of programme results.
• Establish and coordinate plans for collection and analysis of data.
• Planning, reviews and reporting
• Provide guidance and technical assistance in the area of annual planning, performance monitoring, reviews and reporting, promoting a results and performance improvement mindset and M&E culture.
• Provide specialist support to the HoP in the implementation, monitoring and reporting of mid-term and end-of-year reviews.
• Draft programme/donor reports for relevant approvals.
• Draft monitoring and lessons learned reports that are evidence-based, practical and emphasise learning and utilisation.
• Work on evaluation data collection and identify evaluation findings, conclusions and recommendations and input them into programme reporting appropriately.
• Review progress reports submitted by partners and provide feedback to improve the quality and timeliness of reporting, and ensure the capture of lessons learned.
• Ensure alignment of reports with corporate, donors or other stakeholders reporting templates and regulations.
• Data Collection, Management & Use
• Plan, design, and set-up data collection tools and management systems including electronic data collection tools.
• Implement strategies to ensure data quality, including data validation checks, consistency checks, and error reduction techniques.
• Create data visualisations (charts, graphs and dashboards) to effectively communicate results, achievements and findings to stakeholders.
• Support the integration of data into the decision- making process to adjust strategies, and allocate resources.
• Document and collate available and relevant internal and external data, conduct data verification and quality control.
• Work on evaluation data collection and identify evaluation findings, conclusions and recommendations and input them into programme reporting and learning appropriately.
• Knowledge management and capacity building on M&E
• Disseminate strategic information and share best practices and technical expertise.
• Interact and follow up with the different programs team to solicit case studies, lessons learned, success stories, and best practices for internal and external sharing.
• Lead the preparation of success and impact stories, lessons learned, and best M&E practices for inclusion in internal and external communication products.
• Contribute to the development and introduction of innovative practices to ensure the office/programs are continually incorporating best practice approaches.
• Assess Monitoring & Evaluation capacity of implementing partners.
• Provide M&E Training on developing results based M&E frameworks, M&E and data management systems, and M&E Plans
• Provide coaching and support to facilitate learning-focused monitoring and evaluation processes, including the use of participatory methods (such as Most Significant Change, Outcome Harvesting), beneficiary and stakeholder feedback mechanisms and facilitation of peer-learning events etc.
• Promote collaborative efforts through community of practice between programmes for learning and exchanging lessons learned and good practices

Impact of Results :

• The Monitoring & Evaluation Specialist will directly contribute to the design of M&E systems and the availability of M&E results and performance data.
• The incumbent will ensure the quality and timeliness of execution of services and of submission of key deliverables in the programmatic and monitoring and evaluation area, and if needed, propose innovative and proactive solutions. This will involve close coordination with the HoP and different programs/HEs technical team members, as relevant;

Education/Experience/Language requirements:
Education

• A Master’s degree in a relevant field such as Business Administration, Public Administration, International Development, Political Science, International Relation, Public Health is required.
• A Bachelor's degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Experience

• A minimum of Five (5) years of relevant experience in Monitoring and evaluation, programme/project assessments, and/or programmes development and/or, including experience in more than one developing country is required.
• Experience with large donors or international organizations is required.
• Experience in coordinating the delivery of advisory services or assessments and managing experts is required.
• Experience in the UN is a strong advantage.
• Proven experience in developing M&E framework and reporting tools is a strong advantage.
• Experience working in a post-conflict environment is desirable.

Language

• Fluency in English is required.
• Working knowledge of French, Spanish or Russian language will be considered a distinct advantage.