Vacancies at Aga Khan University Hospital

Job Purpose

Provide administrative and coordination support to the Learning and Organizational Development function as well as the other HR departments while gaining practical exposure to learning, talent development, employee engagement, and organizational development processes. The intern will observe, learn, and assist with assigned activities under supervision to develop professional HR knowledge and skills.

Key responsibilities:

• Support the coordination of learning and development activities, including training logistics, scheduling, and communication with participants.
• Assist in maintaining learning records, attendance sheets, training databases, and filing systems.
• Support preparation of training materials, presentations, and learning resources.
• Observe and participate in learning and organizational development projects to gain practical exposure.
• Support employee engagement and wellness initiatives as assigned.
• Assist with data entry, report preparation, and documentation related to learning and development activities.
• Assist with data entry, report preparation, and documentation related to learning and development activities.
• Perform other administrative and learning assignments as delegated by the supervisor.

Qualifications, Experience and Skills required:

• Bachelor's degree student or recent graduate in Human Resource Management, Psychology, Business Administration, Social Sciences, or a related field.
• No prior work experience required.
• Previous involvement in student leadership, volunteer activities, projects, or internships is an added advantage.
• Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Eagerness to learn and develop professionally.
• Positive attitude and willingness to take direction.
• Good interpersonal and communication skills.
• Attention to detail and organizational skills.
• Ability to maintain confidentiality.
• Reliable, responsible, and professional conduct.
• Ability to work collaboratively within a team.

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Responsibilities

• Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
• Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
• Verify expiry dates of drugs prior to dispensing medication to patients/customers.
• Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
• Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
• Counsel patients on drug administration and use of devices for optimum wellness and recovery.
• Receive, return and update drug credits on the system in a timely manner.
• Deliver drug discharges to patients in the ward where applicable
• Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
• Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
• Record, monitor and update the expiry list of medications in timely manner.
• Conduct nursing floor inspections once a month for all ward stock, solutions and patient medication left behind
• Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
• Perform random medication checks daily and Monitor variance levels in your respective satellites.
• Compile daily satellite reports.
• Carry out regular satellite stock-take exercise.
• Report any special indicators allocated.
• Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise

Requirements

• Diploma in Pharmaceutical Technology from a recognized institution
• Practicing License from the Pharmacy and Poisons Board.
• 1 year working experience in a busy facility, preferably a hospital
• Computer literate
• Able to communicate with medical professionals
• Able to work with a team of people from various backgrounds and training
• Excellent customer service skills and empathetic to patients of all ages
• Good interpersonal skills
• Culturally sensitive
• Able to keep up with pharmaceutical developments and Continuous Medical Education programmes.