Vacancies at Amref Kenya

JOB PURPOSE

The Data Management & Reporting Intern will support the organization’s data processes, ensuring all required data is available for analytics and reporting. The role also involves maintaining data quality assurance (DQA) processes, supporting data visualization needs, and contributing to the improvement of Monitoring, Evaluation, and Learning (MEL) systems.

DUTIES AND RESPONSIBILITIES

MEL Data Processes in AIMS & Qlik [50%]

• Support the process of fetching, sorting, ordering, and organizing data as required for both regular and ad hoc reports.
• Participate in discussions with users to gather data visualization requirements, ensuring clear communication and tracking of specific assignments.
• Monitor progress until visualization tasks are completed and thoroughly tested for accuracy and usability.
• Assist in testing data matches and logic for new or updated dashboard solutions, ensuring that the data presented aligns with the organization’s reporting needs and standards.

Data Quality Assurance (DQA) Processes [50%]

• Conduct and execute DQA validation checks inbuilt in AIMS and Qlik systems, ensuring that data is accurate and reliable for reporting.
• Update the DQA issue log biweekly, providing key insights and follow-up actions for Corporate MEL focal points.
• Track DQA performance regularly through Qlik, identifying country-specific design and monitoring gaps.
• Present these gaps in MEL meetings to ensure timely action and program improvement.
• Support the documentation of areas for improvement within DQA workflows and visualizations to enhance user experience and streamline processes.
• Actively participate in Routine Data Quality Audits (RDQA) in collaboration with various implementing offices, supporting data validation and the integrity of monitoring processes.

Qualifications

Education and Experience

• A minimum of a Diploma in Statistics, Data Analytics, IT, Social Sciences, Public Health, or related fields. A Bachelor's Degree is preferred. 
• At least 1 year of experience in a similar/related field.

Knowledge, Skills and Competencies

• Ability to engage effectively with country office focal persons, fostering teamwork and open dialogue to achieve common goals.
• Demonstrate strong facilitation skills that promote inclusive participation.
• Capable of working independently, exhibiting self-motivation and a proactive attitude toward assigned tasks.
• Upholds high standards of integrity, honesty, and ethical behavior in all interactions and responsibilities.

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JOB PURPOSE

The primary purpose of the role is to provide support to the Monitoring, Evaluation, and Learning (MEL) team in activities related to learning, impact assessment and programmes support. The intern will assist in executing key tasks across learning agenda management, programme monitoring, and evaluation activities, contributing to Amref’s efforts to achieve impact-driven programmes.

DUTIES AND RESPONSIBILITIES

 Learning and Impact Activities [50%)

• Actively attend and contribute to planning and implementation meetings for learning and impact assessments.
• Assist in drafting manuscripts for publication in peer-reviewed journals or internal publications.
• Support in maintaining and updating the organizational learning agenda tracker to capture ongoing learning initiatives and outcomes.
• Identify and share opportunities such as research capacity-building workshops, upcoming conferences, and calls for research grants.
• Assist with responses to relevant opportunities.
• Assist with scheduling meetings, sending out invitations, preparing meeting materials, and taking minutes for documentation.
• Participate in Research Community of Practice meetings and discussions, offering administrative and technical support.
• Undertake any additional tasks assigned by the supervisor related to learning, impact, or research support.

Programmes Support [50%]

• Assist in developing Monitoring, Evaluation, and Learning frameworks, guidelines, and Standard Operating Procedures (SOPs) for programmes within the organization.
• Contribute to the development and submission of proposals, particularly in the MEL components, ensuring alignment with donor expectations and organizational goals.
• Support the organization and implementation of trainings for country offices' MEL staff, ensuring they are equipped with the necessary tools and knowledge for efficient MEL practices.
• Assist in various programme-related tasks, as directed by the MEL Manager, ensuring effective execution of programmatic activities aligned with MEL strategies.

Qualifications

Education and Experience

• Must have a minimum of a Diploma in Social Sciences, Statistics, Development Economics, Public Health, or a related field. A Bachelor’s degree is preferred. 
• At least 1 year of experience in manuscript preparation for publication and supporting of the research grant writing process/related field is preferred.

Knowledge, Skills and Competencies

• Excellent ability to listen, communicate, and collaborate effectively with country office focal points and team members.
• Strong facilitation skills, with an emphasis on supporting country offices through an inclusive, participatory approach.
• Capable of working independently with minimal supervision, demonstrating initiative and self-motivation.
• High levels of integrity, honesty, and ethical conduct in all interactions and responsibilities.

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Position Summary

The Communications Manager leads a multi-partner and multi-country programme communications to ensure that impact, progress, and learning are clearly, accurately, and consistently communicated to donors, consortium and implementing partners, communities and other key stakeholders. The role translates complex programme work into credible narratives that strengthen trust, support policy regulation and legislation, and programme reputation across multiple countries.

By aligning programme narrative with evidence and delivery realities, the Communications Manager strengthens programme credibility, supports systems-level change, and positions the programme as a trusted platform for partnership, learning, and scale.

Key Responsibilities

• Strategic and change communication leadership: Develop and implement programme-wide strategic and change communications frameworks and plans aligned to programme priorities and objectives, articulating the programme narrative, supporting transformation efforts, and reinforcing shared understanding across diverse stakeholder groups. Translate programme vision, progress, and learning into compelling narratives that demonstrate impact and influence decision-making among policymakers, donors, and institutional partners.
• Programme narrative and messaging: Design communications approaches that support change, enabling stakeholders to understand why change is needed, what is changing, and how the programme contributes to sustainable livelihood and health system outcomes; shape clear narratives around youth employment, gender equity, community health systems, and programme impact.
• Stakeholder engagement: Support donor communications requirements, working closely with Programme, MEL, and Grants teams; contribute to donor reports, proposals, learning products, and visibility materials; translate technical programme and MEL information into accessible, credible communication products; and ensure messaging reflects programme realities and avoids overstatement or misrepresentation; ensure communications build donor confidence and partnership relationships.
• Content development and channel/platform management: Oversee development of high-quality content across appropriate channels (reports, briefs, digital platforms, media, events); maintain quality standards, editorial control, and approval processes in line with the programme’s overarching communications strategy; support country teams to adapt content to local contexts while maintaining consistency.
• Reputation, risk and governance: Identify and manage communications risks, including sensitive messaging, reputational exposure, and alignment with donor and/or Amref policies; ensure communications practices are ethical, accurate, and aligned to Amref values; and maintain institutional memory of programme messaging and positioning.
• Capacity building and collaboration: Strengthen communications capability across country teams through guidance and coaching; work closely with MEL, Finance, and Grants to ensure alignment between evidence, compliance, and narrative; and reduce dependency on central communications by building country-level capability over time.
• Crisis Communication: Work with the Amref Crisis Management Committee and programme stakeholders to manage programme risks, enabling timely, coordinated responses to issues that may affect programme delivery, integrity, donor confidence, or community trust. Establish clear escalation pathways, roles, and decision rights (RACI) for media and external engagement. Work closely with Programme, Global Communications, MEL, Legal, and senior leadership to shape appropriate narratives, assess potential operational, reputational, legal, and financial implications, and ensure communications support effective decision-making during periods of heightened risk or uncertainty.
• Branding and Visibility: Strengthen programme visibility and coherence through consistent application of a unified programme brand identity, narrative, and purpose across all communications outputs. Develop and maintain clear brand and communications guidelines, ensuring effective cascade to country programme teams. Establish and steward a structured communications knowledge repository to support institutional memory, learning, and consistent use of approved messaging and assets across the programme lifecycle.

Kep Performance Indicators (Success Measures) – Building the right platform and creating lasting impact

• Clear programme narrative established: Communications actively support programme positioning, funding continuity, and partnerships; programme messaging is consistent, accurate, and aligned across countries and stakeholders; and communications reflect programme progress and evidence.
• Strategic influence & stakeholder impact: Leadership relies on communications insight for stakeholder engagement and decision-making; communications contributes demonstrably to policy dialogue, stakeholder collaboration, or partnership outcomes; and programme narratives are referenced or used by policymakers, donors, or ecosystem partners.
• Donor & Stakeholder confidence: Donor communications requirements are met on time and to quality standards, and communications contribute positively to donor relationships and visibility; stakeholders demonstrate clear understanding of why changes occurred and how to engage going forward.
• Risk-Aware communications practice: Communications risks are identified early and managed appropriately, and no major reputational issues arising from inaccurate or misaligned messaging.
• Cross-functional alignment: Strong working relationships established with Programme, MEL, Finance, and Grants teams, and communications are integrated into planning and reporting cycles; country teams receive practical guidance that enables confident local adaptation.  
• Institutionalised standards & continuity: Communications tools, guidance, and narratives are institutionalised, entrepreneurial, opportunity-oriented communications practices are embedded into planning and review cycles, and transitions in staff or leadership do not disrupt programme messaging.
• Continuous improvement: Communications products increasingly reflect learning, adaptation, and impact, and lessons from communications performance inform ongoing improvement

Qualifications

• Seven (7) to Nine (9) years of experience in strategic communications, public relations, journalism or international relations with at least three (3) years of leadership experience within development, social enterprise, or mission-driven organisations;
• Bachelor’s degree in Communications, Journalism, Public Relations, Media Studies, Development Communication, or a related field. A Postgraduate qualification in Communications, International Development, Public Policy, or a related discipline is an advantage;
• Membership in an accredited local, regional or international professional body such as International Association of Business Communicators (IABC), Public Relations Society of Kenya (PRSK), Chartered Institute of Marketing (CIM), Chartered Institute of Public Relations (CIPR), Media Council of Kenya (MCK), etc.
• Proven track record in media relations, stakeholder engagement, strategic and change communication leadership;
• Experience developing and executing communications strategies and plans aligned to programme goals;
• Exceptional storytelling, content development, editorial and interpersonal communication skills;
• Experience translating technical and MEL data into accessible narratives;
• Experience in strategic advisory, crisis communication, digital communications, media relations, and communication risk management in regulated or donor-driven environments; and
• Proficiency in Adobe Photoshop, InDesign, Illustrator, and other data visualisation or graphic design software is an added advantage.