Open Positions at Danish Refugee Council

Duties and Responsibilities: 

• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
• Liaise with the Country IMS Coordinator regarding issues/faults promptly.
• Offer technical support to all end users of hardware & software issues. 
• Ensure that company data is safely backed up to OneDrive and SharePoint. 
• Support conducting digital skills training for the youths at the DRC Eastleigh digital workspace and provide weekly reports on the training.
• Daily monitoring of servers to for optimal performance,100% uptime, and availability of systems. 
• Maintain, improve, and ensure healthy back-ups of beneficiaries’ databases. 
• Generate monthly systems usage reports.
• Oversee software and network security.
• Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
• Continually perform preventative maintenance.

Experience and technical competencies:  

• At least 1 Year Experience in fast paced organization.
• Have HTML, PHP-MVC, JS and CSS coding background. 
• Knowledge of CodeIgniter framework will be an added advantage. 
• Basic understanding of relationship database including MySQL. 
• Basic understanding of Linux (Ubuntu) and Windows 10 support. 
• Knowledge of and competence in Microsoft operating systems and Microsoft 365. 
• Attention to detail with an excellent analytic and research background. 
• Cheerful, articulate, positive attitude and eager to learn. 

Education:

• Bachelor’s degree or Diploma  in Information Technology or other related field from a recognized institution 
• Certification in computer networks (CCNA, N+, etc) 

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Responsibilities: 
Financial management:

• Ensure or QA correct set up of new contracts in Dynamics – Support - monitor
• Provide support to compliance checks on financial management systems and procedures of downstream partners (e.g. core subcontractors and local implementing partners)
• Review project invoices prepared by Project Manager to ensure accuracy and compliance before submission to client
• Review Commercial Contract Internal Budgets against financial data in Dynamics and assess status of financial Key Performance Indicators to inform the resource committee
• Work with relevant staff in DRC to develop relevant BI reports to enable monitoring of the commercial portfolio and Commercial Risk Contingency Fund
• Support with commercial contract audits as required
• Provide advice to the Head of Section on LE profit share proposals to ensure informed HQ approvals

Business Development:

• Support relevant LEs with the development and review of commercially viable and compliant financial proposals

Policy guidance:

• Support the maintenance and refinement of DRC’s Standard Operating Procedures (SOPs) for commercial contract delivery and financial management
• Support the development and review of relevant DRC Dynamics user manuals related to commercial contract set-up, implementation and closedown
• Support in developing Profit Policy

Fund Management:

Support the monitoring of Fund Management cash flow to ensure compliant and timely donor inflows and grantee outflows
Help identify any existing challenges in Dynamics for the efficient management of fund management grants/contracts and work with relevant colleagues to develop solutions
Work with Business Process Owners to recommend relevant system changes needed for DRC Dynamics and advocate for their adoption by the governance board. 

Experience and technical competencies: 

• Knowledge and capacity in financial process and procedures – preferably at an oversight level 
• At least 5 years’ experience of working within the development/humanitarian sector preferably with service contracts 
• Understanding of various contract modalities and donors that DRC works with
• Good interpersonal and intercultural skills with the ability to work with and train people of different capacities and cultures. 
• Proficient in spoken and written English and French
• Experience working with commercial contracting in the humanitarian sector or private sector.
• Experience of effective stakeholder engagement related to policy development.
• Experience of ERP software preferably MS Dynamics 

Education:

• Master’s degree in Economics, Financial Management, Business Management, or similar