Job Openings at Duma Works - 3 Positions

Ref Number 3452

Duma works is recruiting a Digital Content and Social Media Associate for one of our clients in Nairobi. The Digital Content and Social Media Associate is a creative and results-oriented online community manager.

This is a unique opportunity for a self-motivated individual to generate and distribute high-quality multi-media content across a range of digital channels.

Job Responsibilities

• Day-to-day management and measurement of online presence, increasing stakeholder engagement and commercial results
• Creating consistent and compelling content for our websites, blogs, newsletters and social media platforms (Facebook, Instagram, LinkedIn, YouTube and Twitter)
• Develop and execute a weekly content plan, including daily posting across all social media platforms
• Coordinate the graphic design, audio-visual and website design suppliers to feed into plan
• Approve all public-facing content such as calendars, brochures and roll-up banners
• Plan and evaluate digital outreach and advertising campaigns
• Ensure that all digital properties are optimized for search engines and maximum visibility
• Execute online conversion strategies, continually adopting innovative growth hacking approaches
• Lead strategic placement, syndication, and distribution in both online and traditional platforms
• Lead analytics and monitor key performance indicators across communications functions
• Cover outreach activities throughout the community.

Qualifications

• Bachelor’s Degree
• Excellent verbal/written communication skills in Business English
• Experience running Google Adwords campaigns
• At least 3 years’ experience in multi-media content creation and content marketing
• Exposure to Digital Marketing
• Public Relations and Marketing training preferred
• Command of MS Office software (Word/Excel/Access)
• Strong team leadership and project management skills
• Detail-oriented, hands-on approach and ability to multi-task and work under pressure
• A growth mindset, sense of urgency and a willingness to pitch in are all required.

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• The successful candidate will be working remotely in the development of websites and mobile applications.
• They are looking for a qualified developer to join their IT team.
• You will be responsible for building web and mobile applications.
• You should be able to translate their company and customer needs into functional and appealing interactive applications.
• If you’re interested in creating a user-friendly environment by writing codes and moving forward in your career, then this job is for you.
• We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
• Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.
• The candidates will perform tasks and responsibilities as assigned.

Requirements

• Degree in IT related field preferably computer science
• At least 1-3 years experience in the IT Field
• Interested in Website and Mobile App Development
• Good Communication Skills
• Remotely based but must have Internet Access 100% of the time

Skills

• Agile Methodology
• Amazon Web Services
• Web Development
• HTML
• Object Oriented Programming

Position Competencies

• Analytical Skills
• Good Communication
• Creativity
• Attention to Detail
• Problem-Solving
• Teamwork
• Technical Skills

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Ref Number 3376

Duma Works is recruiting a Sales Representative for one of our clients, Total Office Solutions. The job requires a mature and aggressive personality to drive sales in corporate offices and distribution channels.

Main Objectives

• Ensuring customer Service levels are at a pinnacle
• Ensuring Customer product  are answered immediately or within a short time frame
• Dealing with any issues and problems head-on with clients with their
  interests at heart

Job Responsibilities

• Maintain a highly organized system of prospecting potential customers
• Having a thorough knowledge of products and services
• Ensure that a high standard of service to customers is maintained at all times
• Execute sales strategies
• Maintain a  system
• Ensure that you are helpful, efficient and courteous when dealing with clients and customers.
• Complete all administrative paperwork correctly and promptly.
• Respond to customer comments efficiently& appropriately.
• Work closely with other departments to promote efficiency in the organization.
• Undertake any such responsibilities as may be assigned from time to time by management.
• Ensure our head office complies  all standards required by ISO 9001

Qualifications for the Sales Representative Job

• Degree in business management or sale and marketing.
• Professional training in leadership.
• Proficient in Computer skills with good knowledge of MS Office and database systems.
• Minimum of two years of work experience in sales and marketing.
• Proven track records of good sales experience.
• Previous retail experience at a management/supervisory level is essential for this role.
• Ability to drive standards and deliver great customer service.
• Ability to take additional responsibilities when the need arises.
• Able to demonstrate highest standards of integrity and accountability.

Competencies

• Confident with excellent communication skills both written and orally:
  demonstrated ability to communicate effectively in a professional manner easily understood by the client.
• Administrative analytical skills and ambitious: possess skills to solve sales issues and develop appropriate strategies to increase profits
• Ability to write financial reports and statements.
• Attention to detail: must possess a demonstrated ability to work systematically and
  diligently.
• Teamwork skills: the ability to work independently while at the same time is an active
  team player.
• Good telephone skills: ability to communicate effectively and in a professional manner
  through telephone conversations.
• Good human interactions skills: demonstrated ability to provide guidance and assistance.
• Target achiever and enjoys being measured and judged by performance results. 
• Ability to work under pressure
• Good listening skills
• Ability to work diplomatically,harmoniously and effectively with a diverse group of people.

Personal Attributes

• Well presentable: always smart when attending to the clients and carry yourself in a professional way.
• Interpersonal skills: the ability to work well with all levels of management, staff, and colleagues
• Personal ethics: must be honest and have a high level of integrity and tact.
• Good time management skills: ability to make a time plan and effectively utilize it.