Sales Representative at Duma works

Ref Number 3376

Duma Works is recruiting a Sales Representative for one of our clients, Total Office Solutions. The job requires a mature and aggressive personality to drive sales in corporate offices and distribution channels.

Main Objectives

• Ensuring customer Service levels are at a pinnacle
• Ensuring Customer product  are answered immediately or within a short time frame
• Dealing with any issues and problems head-on with clients with their
  interests at heart

Job Responsibilities

• Maintain a highly organized system of prospecting potential customers
• Having a thorough knowledge of products and services
• Ensure that a high standard of service to customers is maintained at all times
• Execute sales strategies
• Maintain a  system
• Ensure that you are helpful, efficient and courteous when dealing with clients and customers.
• Complete all administrative paperwork correctly and promptly.
• Respond to customer comments efficiently& appropriately.
• Work closely with other departments to promote efficiency in the organization.
• Undertake any such responsibilities as may be assigned from time to time by management.
• Ensure our head office complies  all standards required by ISO 9001

Qualifications for the Sales Representative Job

• Degree in business management or sale and marketing.
• Professional training in leadership.
• Proficient in Computer skills with good knowledge of MS Office and database systems.
• Minimum of two years of work experience in sales and marketing.
• Proven track records of good sales experience.
• Previous retail experience at a management/supervisory level is essential for this role.
• Ability to drive standards and deliver great customer service.
• Ability to take additional responsibilities when the need arises.
• Able to demonstrate highest standards of integrity and accountability.

Competencies

• Confident with excellent communication skills both written and orally:
  demonstrated ability to communicate effectively in a professional manner easily understood by the client.
• Administrative analytical skills and ambitious: possess skills to solve sales issues and develop appropriate strategies to increase profits
• Ability to write financial reports and statements.
• Attention to detail: must possess a demonstrated ability to work systematically and
  diligently.
• Teamwork skills: the ability to work independently while at the same time is an active
  team player.
• Good telephone skills: ability to communicate effectively and in a professional manner
  through telephone conversations.
• Good human interactions skills: demonstrated ability to provide guidance and assistance.
• Target achiever and enjoys being measured and judged by performance results. 
• Ability to work under pressure
• Good listening skills
• Ability to work diplomatically,harmoniously and effectively with a diverse group of people.

Personal Attributes

• Well presentable: always smart when attending to the clients and carry yourself in a professional way.
• Interpersonal skills: the ability to work well with all levels of management, staff, and colleagues
• Personal ethics: must be honest and have a high level of integrity and tact.
• Good time management skills: ability to make a time plan and effectively utilize it.