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GiveDirectly is the first - and largest - nonprofit that lets donors like you send money directly to the world’s poorest. We believe people living in poverty deserve the dignity to choose for themselves how best to improve their lives - cash enables that choice.
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About this role
- GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.
Travel:
- You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.
Travel Requirement:
- You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation. Estimated travel is ~50-60%
What you’ll do:
End-to-end project management
- Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
- Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
- Define, track, and report operational and efficiency metrics
- Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
- Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
Project and People Management
- Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
- Directly manage one or more Managers to deliver high-quality operations and programming
- Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
- Establish and maintain high-quality relationships with donors and operational partners
- Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers
New business development
- Contribute to project design and project-manage new opportunities
- Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
- Identify and pursue fundraising opportunities for new programs
- Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space
What you’ll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
- Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
- Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
- Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
- Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
- Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
- Experience and high comfort level working in developing-country or high-risk settings
Desired Skills and Experiences
- Understanding the context in our countries of operation strongly preferred
- Experience working in conflict settings
- Fluency in multiple other GiveDirectly working languages (French, Portuguese)
Compensation
Kenya
- Base Salary: $77,500
- Bonus at Target Performance: 10% (~$7,750, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,068 in 2025)
- Estimated Total Compensation at Target: $85,250+
- Annual Benefits Stipend: $8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
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About this role:
- GiveDirectly is seeking a Global Head of Country Operations to strengthen and scale operations across all our country offices. This role will shape the operating model that powers GiveDirectly’s next decade of growth. They will build strong country office foundations and level up our ability to scale and serve recipients excellently and adaptively, working in partnership with our COO and other department leads across the organization. The ideal candidate has delivered results across a diverse set of contexts, brings order to chaos, and can partner with senior leaders as well as they can roll up their sleeves to get critical work shipped.. This is a rare opportunity to architect the backbone of a global organization delivering hundreds of millions of dollars per year.
What we’re looking for:
- Proactive thinker and systems builder, who can both resolve today’s issues and also prepare us for tomorrow’s opportunities
- Track record of delivering results and owning increasing responsibilities
- Gets things done. Thrives in a lean, fast paced, and hands on environment
- Excellent ability to influence and manage diverse stakeholders, including change management
- Able to juggle a wide range of responsibilities reliably and nimbly
- Diverse work background: Has demonstrated adaptability across high-performing contexts and demands e.g. in AI/tech, management consulting, or other private sector
- Operations breadth across functions like finance, HR, procurement, compliance, ethics, IT, audit, and/or risk, compliance, ethics, IT, corporate audit, and/or risk management.
- Deep experience living and/or working in Sub-Saharan Africa.
- Excited about GD values and mission
What you’ll do:
Strengthen and standardize country operations
- Ensure clear roles, crisp accountability, and strong operating routines.
- Define and implement simple, scalable operating models across HR, finance, procurement, compliance, IT, security, and risk.
- Embed global standards in context-appropriate ways that reduce friction so dollars reach recipients faster and more reliably.
Coordination between program teams and central functions
- Coordinate and represent country office realities in global standards setting, priority setting, and resource allocation
- Ensure rollout of global standards in ways that are context appropriate, user-friendly, meaningful, and rigorous
Drive strong financial management and performance
- Oversee financial management across all country offices ($350M+/year), ensuring budgets enable scale and mitigate risk.
- Establish clear KPIs, dashboards, and operating reviews to maintain cost-efficiency.
Lead country expansions and transitions
- Oversee new country launches and compliant wind-downs with clear playbooks and risk mitigation.
- Coordinate across functions to ensure smooth execution.
Strengthen systems and institutional capability
- Translate operational insights into repeatable systems, tools, and automation that reduce manual work.
- Champion continuous improvement and technology adoption to scale efficiently and nimbly.
Enable proactive risk and cross-org alignment
- Maintain a global risk framework and lead or support crisis management when needed.
- Serve as the operational bridge between country leadership and global teams, ensuring priorities are well-resourced and executed consistently.
Other responsibilities as required
Example Deliverables
- Partner with COO to refresh roles, responsibilities, and accountabilities and how they are split between country directors and global shared services departments
- Lead an ops & finance working group to to identify and test step-change efficiency improvement at scale (using budget & process data, then piloting changes)
- Launch a new country office in a crisis-prone region in 3 months
- Systematize contracting approval processes to cut cycle time by 2x while maintaining compliance & auditability.
Compensation
- We are open to considering exceptional candidates at both the Senior Director or a higher level, depending on experience and fit.
Kenya
- Base Salary: $120,000 (Senior Director Level) or $145,000 (Higher Level)
- Bonus at Target Performance: 15% (~$18,000 or $21,750, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $21,060 or $25,448 in 2025)
- Estimated Total Compensation at Target: $138,000+ (Senior Director Level) or $166,750+ (Higher Level)
- Annual Benefits Stipend: $8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
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About this role
The Monitoring and Evaluation (M&E) Associate for Rapid Experimentation will support the execution and analysis of A/B tests across GiveDirectly’s programs, contributing to the use of data to inform program and product decisions. This role is fast-paced and iterative - the team runs frequent, lightweight experiments designed to generate actionable answers quickly, and then uses those learnings to refine and improve programs in real time. This includes:
- Supporting the execution and analysis of rapid A/B tests across GiveDirectly projects, ensuring that experiments are implemented effectively and contribute to learning within and across projects
- Ensuring experiments are implemented correctly, measured reliably, and analyzed to produce clear and credible results, working closely with Programs, Product, Research teams, and external academic partners to align experimental design with program delivery, data collection, and operational realities
- Translating findings into actionable insights and well-structured learning products that serve multiple audiences - internal program and product teams, and external academic partners, ensuring results inform both immediate decisions and longer-term program direction
Travel Requirement:
- This role is based in Rwanda. Travel within East Africa is a regular part of the role, estimated at up to 25% of the time, to support field operations across country programs.Additional international travel may occur for trainings or team convenings, as needed (estimated up to 10%)
What you’ll do:
Execute and manage A/B tests across programs
- Conduct power calculations to ensure experiments are both statistically rigorous and feasible to implement within program constraints
- Set up pre-specified experimental designs, applying defined experimental groups, outcome measures, and measurement timelines
- Review experiment setups prior to launch and flag execution and measurement risks that may affect interpretability
- Ensure experiments are well-coordinated and executed as designed, aligning implementation with research plans and integrating smoothly into program delivery across Programs and Product teams
- Work at a fast pace across a portfolio of 2–3 live A/B tests at any given time, designed to generate actionable answers quickly and feed rapid iteration of programs and products
Ensure accurate measurement and high-quality data for experiments
- Collaborate with external Principal Investigators (PIs) to ensure measurement approaches and data collection are aligned with research design and implementation realities
- Ensure experimental outcomes are captured accurately and consistently by applying established indicator and measurement approaches
- Prepare and manage datasets that are clean, well-structured, and ready for analysis using survey, administrative, and product data
- Identify and flag data quality risks (e.g., missingness, inconsistencies, measurement error) that could affect the validity of experimental conclusions
- Conduct targeted literature reviews to ensure measurement approaches are grounded in evidence and aligned with best practices
Analyze experimental data and interpret results to inform decisions
- Generate reliable and decision-ready analyses of experimental data from A/B tests
- Assess the magnitude and direction of effects and highlight what the results do and do not suggest, noting key limitations
- Ensure results are clearly understood and appropriately interpreted, given data quality, sample size, and implementation considerations
Translate results into actionable insights and learning across experiments
- Translate experimental results into clear, actionable recommendations to guide program and product decisions for individual country programs, and for the direction of GiveDirectly’s programming as a whole
- Structure results and key learnings so they can be reused to inform future experiments and program design
- Prepare concise learning products (e.g., memos, summaries) that serve multiple audiences, including internal Programs and Product teams, and external academic partners, ensuring findings are clearly communicated for both technical and non-technical stakeholders
- Prepare and clean de-identified datasets for sharing with external PIs and academic partners, ensuring data is structured, well-documented, and ready for independent analysis
- Contribute to cross-country discussions to ensure learnings from experiments are shared and applied across contexts, and maintain clear documentation so experiments are easy to track, understand, and build on over time
What you’ll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem-solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Bachelor’s degree (or equivalent) in Economics, Statistics, Public Policy, or a related quantitative field
- 2–4 years of experience working with data in applied settings (e.g., experimentation, evaluation, analytics, or program learning), ideally in development, tech, or operations-focused roles
- Solid understanding of experimental design and causal inference concepts (e.g., randomization, treatment/control groups, units of randomization, statistical power, bias) and how to apply them in real-world program contexts
- Experience using R, Python, or Stata to clean, manipulate, and analyze data, including working with multiple data sources (e.g., survey or administrative data)
- Experience collaborating with cross-functional teams (e.g., programs/operations, product, or research) and external partners to implement projects and solve problems
- Fluency in English required
- Comfort working at pace - able to manage multiple workstreams simultaneously, make progress with imperfect data, and iterate quickly based on emerging findings
- Ability to interpret results beyond statistical significance and communicate clear, actionable insights to both technical and non-technical audiences
Compensation
- Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Kenya
- Base Salary: $42,000
- Bonus at Target Performance: 10% (~$4,200, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $4,914 in 2025)
- Estimated Total Compensation at Target: $46,200+
This role is fully remote, so if you are not based in Kenya or Rwanda, we will share an estimated salary benchmark for the country you are based in during the hiring process.
go to method of application »
What you’ll do:
- Design and build scalable, reliable systems that power our core operations—whether that’s donor platforms, systems that deliver payments directly to recipients, or crisis response tools reaching hundreds of thousands of people globally.
- Own end-to-end development of new features and services, from architecture through deployment and monitoring.
- Improve our developer workflows by strengthening CI/CD pipelines, reducing manual steps, and increasing test coverage.
- Collaborate with cross-functional teams (product, ops, data) to understand real-world needs and ship tools that directly support program delivery in the field.
- Debug and resolve production issues across our stack, with a focus on root cause analysis and long-term fixes.
- Advocate for sustainable engineering practices, including testing, documentation, and monitoring
- Help shape our tech roadmap with an eye toward scale, maintainability, and recipient experience
What you’ll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Language Requirement: English
- 4+ years of industry experience creating production-caliber software and systems
- Experience with backend architecture: databases, cloud services, APIs
- Experience building infrastructure to deploy software
- Experience with strongly-typed, object-oriented programming such as Java, C#, Go, etc. and scripting languages such as Python, Ruby, etc.
- High degree of ownership and autonomy - you proactively advocate for ways to improve systems and constantly leave our codebase in a better state than you found it
- Strong analytical skills and communication - able to break down complex problems, describe technical trade-offs, and collaborate with cross-functional partners (e.g. technical program managers, product managers)
- Bonus: Experience using Python and AWS in a production environment
- Bonus: experience with payments/financial software and/or experience with microservice/serverless architecture
Compensation
- Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Kenya
- Base Salary: $91,500
- Bonus at Target Performance: 15% (~$13,725, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $16,063 in 2025)
- Estimated Total Compensation at Target: $105,225+
- Annual Benefits Stipend: $8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
go to method of application »
About this role
- GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Manager on the Humanitarian team, you will play a critical role in supporting the design and delivery of rapid cash responses globally. You’ll coordinate program implementation, manage day-to-day operations, and contribute to fundraising efforts by documenting field insights and preparing donor materials.
Managers are expected to:
- Execute high-quality program delivery in collaboration with cross-functional teams
- Manage projects and workstreams with a focus on operational excellence and continuous improvement.
- Support internal and external relationships, including partners, vendors, and donors.
Travel Requirement:
- Must be able to travel up to 50-60% of the time including ~2 times per year for team retreats. Must be able to deploy on short notice in response to an emergency. This role incurs travel to potentially insecure areas.
What you’ll do:
Design and implement high-quality programming:
- Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met.
- Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries.
- Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
- Track and report on program metrics to support learning and performance management.
- Liaise with partners, vendors, and subgrantees to ensure smooth execution.
- Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence
Project and team coordination
- Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams
- Provide coaching and mentorship to junior staff or surge team members during deployments
- Contribute to team goal-setting, impact tracking, and knowledge sharing
Strategic and external contributions
- May be asked to support new business development, donor reporting, or appeal materials, most often by translating field updates into compelling content.
- Represent GiveDirectly in select internal and external forums (e.g. Cash Working Groups)
- Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity.
Qualifications
- Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
- 3-5+ years of experience in a role focused on problem solving, team management, and/or new business development, including prior humanitarian/emergency experience
- Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
- Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
- Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
- Fundraising: Preference for candidates with a strong partnership and relationship management background.
- Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
- Ability to orient in new context quickly, rapidly understanding unfamiliar environments, stakeholders, and processes, with a track record of setting up effective systems in dynamic situations.
- Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.
Nice to have:
- Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.
- Prior experience with humanitarian cash-based programming
Compensation
- Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Kenya
- Base Salary: $61,900
- Bonus at Target Performance: 10% (~$6,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,242)
- Estimated Total Compensation at Target: $68,090
Method of Application
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