Job Openings at Inkomoko

KEY RESPONSIBILITIES

Survey Design & Programming (35%)

• Translate paper-based/draft instruments into fully-programmed, logic-driven digital forms; primarily in SurveyCTO with robust skip patterns, relevance/constraint logic, validations, calculations, case management, and multi-language versions.
• Design forms for offline data collection in low-connectivity field environments (repeat groups, roster/loop structures, geopoint/media capture), and translate program indicators into precise, coded survey questions while working with MERL and Programs teams.
• Skilled in questionnaire design using tools such as Google Forms, particularly for rapid surveys and qualitative data collection.

Data Quality, Testing & Piloting (20%)

• Conduct rigorous dummy-data testing, dry runs, and piloting of every form before deployment; build data-quality checks (range, consistency, duplicate, GPS/time) within the survey and at data review.
• Troubleshoot and resolve form- and server-level errors quickly during active data collection to minimize disruption to fieldwork.

Indicator Alignment & MERL/Programs Collaboration (15%)

• Work with the Business Analytics Manager, MERL, and Programs teams to clarify indicator definitions and ensure they are correctly operationalized in survey tools; maintain codebooks, data dictionaries, and naming conventions.
• Support survey sampling logic and case assignment design where relevant (e.g., CommCare case management for longitudinal/beneficiary tracking).

Server & Platform Administration (15%)

• Manage SurveyCTO server console(s) form deployment/versioning, user/role management, dataset publishing, server-side data checks, and monitor data collection dashboards in real time, flagging anomalies to field teams.
• Maintain secure including controlled access to forms, organized form/dataset repositories and support integration of survey data into downstream reporting and analytics pipelines.

Training, Documentation & Continuous Improvement (10%)

• Train Programs/MERL staff on tool usage and troubleshooting; maintain documentation of survey logic, version histories, and SOPs.
• Stay current with SurveyCTO best practices and recommend improvements to tools and workflows.

Analytics Support (5%)

• Support the Analytics & Research team with data cleaning, analysis, and reporting using Excel, Stata, Python, R, or similar tools to support program learning and decision-making.

Requirements

WHO WE ARE LOOKING FOR

• Education: Bachelor's degree required; a degree in Statistics, Computer Science, IT, Data Science, M&E, or Social Sciences will be highly considered.
• Experience: 4+ years in survey programming/digital data collection, ideally within an M&E, research, or international development context.
• Survey Platforms: Experience coding surveys in SurveyCTO strongly preferred; candidates with ODK, KoBoToolbox, or CommCare experience are also encouraged to apply.
• Technical Skills: Strong command of form logic (relevance, constraints, calculations), XLSForm structure, repeat groups/case management, and multi-language form design.
• Data Handling: Proficiency in Excel/data-cleaning tools; ability to export, review, and quality-check datasets from digital surveys.
• Data Analysis: Basic to advanced skills in data analysis using tools such as Excel, Stata, Python, R - among others
• MERL Literacy: Working understanding of indicators, logframes/results frameworks, Theory of Change (TOC), and how survey design affects downstream data quality.
• Attention to Detail: A meticulous, quality-first approach to form testing, logic-checking, and troubleshooting under field deadlines.
• Collaboration: Proven ability to work closely with MERL and Programs teams including remote/cross-country teams.
• Languages: Fluency in English required; French is an added advantage given our operations in Chad.

Key competencies:

We are looking for someone who:

• Instills Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
• Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
• Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate.

Benefits

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 
• A dynamic and entrepreneurial team environment committed to innovation and social impact
• Health insurance for self and family
• Staff savings and provident fund negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options. 

go to method of application »

KEY RESPONSIBILITIES

Pipeline Development and Maintenance (40%)

• Build, maintain and operate reliable, auditable data pipelines integrating approved enterprise, lending, programme, survey and external data sources, within the platform architecture set by the Senior Data Engineer.
• Keep all loads idempotent and checkpointed, so an interrupted run resumes rather than restarts, and document every pipeline as code alongside the pipeline itself.
• Enforce column-level minimization at ingestion: personal data that no downstream model needs is never ingested.
• Apply the platform's reusable integration patterns when onboarding new sources, and flag where a pattern does not fit rather than working around it silently.

Data Quality and Reliability (30%)

• Implement tests, contracts, and freshness checks for the pipelines you own, feeding the promotion-blocking quality gate: when a check fails, downstream publication halts and someone is alerted, by design.
• Monitor the health, performance and cost of your pipelines through the platform's observability and alerting, and respond to incidents within agreed SLAs/SLOs.
• Participate in root-cause analysis for pipeline and gate failures, and contribute short, blameless written causes and fixes.

Entity Resolution and Integration Support (15%)

• Implement components of the client entity resolution layer to the Senior Data Engineer's design, including matching logic, survivorship rules, and the auditable record of merge decisions.
• Investigate unresolved or conflicting matches and surface them with evidence, rather than silently picking one.

Governance, Security and Collaboration (15%)

• Apply the technical controls required by Inkomoko's Data Governance Framework in the pipelines you build, including classification, access, lineage, retention, encryption, minimisation and auditability.
• Work within the platform's data protection controls, aligned with the data protection laws of the jurisdictions we operate in; access administration is centrally managed and this role works inside it, not above it.
• Collaborate with Technology Enablement, Product and Innovation, MERL and business system owners on source-system changes and data dependencies affecting your pipelines.
• Engage actively in mentorship: structured code review, pairing, and a written growth plan with the Senior Data Engineer.

Requirements

WHO WE ARE LOOKING FOR

• Education: Bachelor's degree in Computer Science, Engineering, Statistics, or a related field; equivalent demonstrated experience considered.
• Experience: 2 to 4 years in data engineering or backend engineering with substantial data work, in a production environment.
• Programming: strong Python and SQL; you write pipelines as software, with tests, not as scripts.
• Databases: solid PostgreSQL; exposure to SQL Server is a plus.
• Transformation and orchestration: hands-on dbt experience and familiarity with a modern orchestrator; Dagster preferred, Airflow background welcome.
• Data movement: working understanding of incremental and idempotent load patterns; familiarity with Kafka and Spark is a valued plus, not a requirement.
• Engineering practice: Git discipline, CI/CD, and containerization (for example Docker) as daily habits; documentation you would want to inherit.
• Data protection: awareness of handling sensitive personal data responsibly; experience with regulated, financial, or humanitarian data is a strong plus.
• Growth: evidence that you seek and act on feedback; this role comes with structured mentorship, and we are looking for someone who will use it.
• Communication: ability to explain what a pipeline does, what broke, and what you changed, clearly and in writing.

Key competencies:

We are looking for someone who:

• Instills Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
• Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
• Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate.

Benefits

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 
• A dynamic and entrepreneurial team environment committed to innovation and social impact
• Health insurance for self and family
• Staff savings and provident fund negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.