Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 23, 2021
    Deadline: Dec 8, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
    Read more about this company

     

    Business Systems Analyst

    Job Ref. No. JLIL024

    Position: Business Systems Analyst

    We currently have an exciting career opportunity for Business Systems Analyst, Digital Lab Department. The position holder will report to the Head of Digital & Innovation and will be based at Head Office in Nairobi.

    Role Purpose

    The role holder will be responsible for engaging user departments to understand the business needs from a technology point of view and document such requirements in a business requirements document/business specifications document. The primary goal of the role holder is to act as the channel through which business users communicate to system
    developers by translating functional requirements into technical requirements. Additionally, increasing customer satisfaction by creating excellence in the digital experience a customer has with Jubilee through delivery of quality solutions will be a key measure of success. The role holder will also support the implementation of Jubilee’s Digital Transformation Strategy, including but not limited to digital product development strategy, digital marketing strategy
    as well as champion the continuous improvement of its overall digital business operations. Consequently, he/she will play a key role in shaping the company’s digital and innovation direction to enable the capture and creation of value in a digital economy.

    Main Responsibilities

    1. Translate Jubilee’s Digital Transformation, Innovation and E-Retail strategy into actionable functional & technical specifications, clarify desired outcomes, elicit conclusive business requirements and co-ordinate digital projects implementation through testing.
    2. Collate, analyze, and action feedback from internal and external customers, derive insights from data and design specific solutions, processes and procedures that address customer needs and optimize digital customer experience.
    3. Align front office and back-office processes to ensure a seamless and memorable experience for Jubilee’s digital customers and re-imagine the integration of people, processes, and technology to drive organizational change and ensure the delivery of digital customer experience excellence.
    4. Work proactively with key stakeholders to deliver excellence in all digital customer interactions and apply an agile change methodology to quickly and effectively drive improved customer outcomes.
    5. Support the development and proposal of overall digital product strategies, innovation, presentation of marketplace outcome projections, and advise on potential business applications of disruptive digital technologies to create value.

    Key Competencies

    1. Visionary Leadership
    2. Entrepreneurial Spirit
    3. Market Awareness
    4. Customer Focus
    5. Continuous Innovation
    6. Ownership & Commitment
    7. Team Spirit
    8. 8. Thorough understanding of how to interpret customer needs and translate them into application and operational requirements.

    Qualifications

    1. Bachelor’s Degree in Business, IT or any other related field.
    2. Qualification in Project Management (preferably PMP or Prince 2)
    3. Qualification in Business Analysis (preferably IIBA)
    4. Proficient in the use of Microsoft office suite/packages and project management tools & methodologies.

    Relevant Experience

    1. Minimum of four years relevant experience.
    2. Experience in process design and optimization.
    3. Experience in the Insurance Industry will be an added advantage

    go to method of application »

    Senior Business Development Officer

    Job Ref. No. JLIL025

    We currently have an exciting career opportunity for Senior Business Development Officer, Corporate Pensions Department within Jubilee Life Insurance Limited. The position holder will report to the General Manager, Corporate and will be based at Head Office in Nairobi.

    Role Purpose

    The role holder will be responsible for generating revenue for the company to achieve corporate annual budgets, through the development of assigned markets and channels as a source of profitable business through development of strong relationships and partnerships.

    Main Responsibilities

    1. Building & developing strong strategic partnerships/relationships within assigned markets and channels.
    2. Planning and carrying out consumer education within the assigned markets and channels.
    3. Driving profitable business for the company (New and Renewals).
    4. Designing and developing need-based products for the assigned market.
    5. Developing and delivering excellent customer experience in the market.
    6. Recruiting, developing and building capacity of intermediaries/sales force in the market.
    7. Timely collection of premiums.
    8. Liaising with support functions to follow up on client queries and complaints.
    9. Conducting market activations and storms in strategic locations with respective sales teams.
    10. Preparing market intelligence reports on products and services.
    11. Planning and carrying out consumer education within the assigned markets and channels.
    12. Generating and building revenues through effective daily sales management.

    Key Competencies

    1. Visionary Leadership
    2. Entrepreneurial Spirit
    3. Market Awareness
    4. Customer Focus
    5. Continuous Innovation
    6. Ownership & Commitment
    7. Team Spirit

    Qualifications

    1. Bachelor of Commerce in Insurance or any other related field.
    2. Qualification in ACII or LOMA

    Relevant Experience

    Minimum of seven years relevant experience, two years in a supervisory role.

    Method of Application

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 6th December 2021.

    Only shortlisted candidates will be contacted

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Jubilee Insurance Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail