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  • Posted: Dec 21, 2020
    Deadline: Dec 31, 2020
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  • Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Change Manager

    Key Responsibilities

    • To create, maintain and communicate Change management strategies and policies. Ensuring all stakeholders across the bank are well versed on the change management process and understand their responsibilities.
    • Ensure governance of the Change Management Policy and procedures through continuous reporting, training and education.
    • To define and measure success metrics and monitor change process & problems. Highlight areas for improvement through continual service improvement program, working with key stakeholders and identifying trends through reporting.
    • Lead and coordinate Change Advisory Board (CAB) meetings and activities.
    • Provide assurance on risk mitigation and minimize the impact of change related events by chairing of regular Change Management meetings with Application, Development, Infrastructure and Business areas and any other stakeholder. 
    • Responsible for day-to-day oversight and management of changes within the change management process. Ensuring changes are moved through the lifecycle and the necessary assessment/approval is carried out.
    • Develop ways and means to optimize the change delivery pipeline providing stakeholder visibility and ensuring efficient delivery.
    • Monitor and Manage IT Change Demand pipeline ensuring constraints are identified and flagged for action by relevant owners. 
    • Lead the division in entrenching Agile Change delivery.
    • Lead the division in monitoring the performance of change against expected benefits.

     

    The Person

    For the above position, the successful applicant should have the following:

    • University degree from a recognized institution preferably in Computer Science, Computer Engineering, Information Technology or a related field of study.
    • Certification in ITIL is required.
    • A minimum of 7 years’ experience in at least two IT disciplines such as (Project Management, Service Management, Agile Software Delivery, IT Governance and IT Support) in a multi-tier environment.
    • Experience with Windows and Unix operating systems.
    • Experience with Network Services, Protocols and Internetworking Technology.
    • Ability to balance the long-term ("big picture") and short-term implications on individual components and projects.
    • Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of Enterprise Architecture.

    go to method of application »

    Systems Engineer

    Key Responsibilities

    • Responsible for systems support including but not limited to availability, performance and reliability of all on-premises IT systems infrastructure.
    • Responsible for infrastructure optimization of all IT infrastructure to ensure optimal infrastructure performance.
    • Administration duties including Windows Active Directory object maintenance, complex troubleshooting and repair tasks on Active Directory, Windows Server, DNS, user authentication and other operational systems as required.
    • Implementation tools to aid in improving operation efficiencies in monitoring and infrastructure management.
    • Automation of Directory Services to provide Identity Management and User/Group management tools utilizing Active Directory as the backbone for the Identity Access Management implementation.
    • Establishes service specifications to other systems including permissions modification, deletion, role definitions, reclassification and other similar access management related functions.
    • Service Quality Management: Ensure IT and Infrastructure platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. 
    • Resolve faults on all systems deployed for IT systems infrastructure platforms.
    • Implements best practice security measures to ensure the integrity and continuity of systems services and information and continuously monitor security compliance.

    The Person

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in ICT/ Electrical Engineering or related field.
    • A minimum of 3 years’ experience in infrastructure support in an environment mixed with Windows and Linux server environment.
    • Certification in VMware (VCP) or Microsoft Professional certification in systems administration is required.
    • Good working knowledge of high availability environments with Active Directory and VMware virtualization.
    • Strong interpersonal and communication skills.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at KCB Bank Kenya Back To Home
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