Job Openings at Kenya Airways

Description

The ideal candidate will be required to organize, conduct and evaluate In-flight Services training and development programmes to enhance organizational and individual performance for staff at Kenya Airways and for commercial customers.

Key accountabilities will be as indicated below;

• Analyse learning and development needs and design solutions to ensure they address capability development needs.
• Prepare learning materials and venue to ensure effective delivery of training.
• Deliver the training to the selected participants to enhance knowledge and skills and demonstrate the return on investment on trainings offered.
• Follow up on course participants to evaluate level of skills transfer & implementation of action plans.
• Prepare progress and assessment report on course participants for follow up and recommendations to their respective supervisor.
• Prepare, administer and mark examinations to assess the effectiveness of the training.
• Maintain the library and other training materials and monitor training activity, expenditure and provide reports.
• Support advertising and marketing of courses to external commercial customers.
• Adapt and customize training to meet customers’ requirements
• Contribute to the achievement of commercial objectives for In-flight Services training.
• Issue certificates / transcripts to qualified participants to ensure compliance with KQ Standards and Procedures.
• Deliver commercial training programs to contribute to the achievement of revenue generation.
• Maintain competency, qualification and where required, certified in both the subject matter required to deliver.
• Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.
• Act as subject matter expert for the business with regards to Inflight Services Training.
• Create a learning culture by always engaging learners and their managers.

Qualifications

• At least 3 years’ experience as a Flight Purser
• Bachelor’s degree
• Must possess excellent communication, interpersonal and presentation skills
• Excellent communication, Motivational skills, interpersonal and presentation skills
• Demonstrated ability to leading self
• Possession of instructional techniques, design and delivery skills will be an added advantage
• Proficiency in MS Office productivity skills with excellent IT skills

Interested candidates should submit their application online.

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Description

The ideal candidate will be tasked with conducting all Safety and Emergency Procedures Trainer (SEPT) Training and Programmes to enhance safe and efficient conducting of flights.

Key duties and responsibilities will include;

• Ensuring that the course content for trainees is relevant to the objectives of the training.
• Conducting courses and evaluating level of skills transfer and implementation of action plans.
• Preparing progress and assessment reports on course participants and make appropriate recommendations to their respective supervisors and Manager Product Training.
• Ensure regular review of training manuals, tests and equipment.
• In consultation with In-flight Training and Standards Manager, prepare and manage Safety and Emergency Procedures Trainer (SEPT)/ Fleet (FLT) assessment budget.
• Liaise with Crew Scheduling Office and In-flight Training and Standards Manager to coordinate matters relating to training calendar and quality audit.
• Administer and mark examination for all SEPT attendees.
• Conduct line checks for crew in accordance with OME.
• Manage attendees training records.

Qualifications

• Possession of a University degree
• Three (3) years of relevant experience as purser.
• Excellent communication, interpersonal & presentation skills
• Organisational & planning Skills
• Instructional skills course /Trainer of Trainers.
• Proficiency in the use of IT

Interested candidates are required to submit their application online.

Only shortlisted candidates will be contacted