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  • Posted: Sep 26, 2025
    Deadline: Sep 30, 2025
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  • Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Product...
    Read more about this company

     

    Website Operations

    Core Responsibilities

    • End-to-End Website Operations
    • Oversee the overall planning, setup, and continuous optimization of the company website/platform, coordinating channel resources and content updates to enhance user experience and page views. Develop and implement SEO/SEM strategies; proficiently use tools such as Ahrefs and Semrush to improve keyword rankings and drive organic traffic growth.
    • Monitor and analyze data from Google Analytics and other plat- forms to understand user behavior and conversion funnels, pro- ducing actionable operational strategies.
    • Cross-Team Collaboration & Project Management
    • Coordinate with design, development, and marketing teams to drive website feature enhancements, promotional campaigns, and brand exposure initiatives.
    • Formulate annual/quarterly operational plans, break down KPIs for team members, oversee progress, and improve efficiency. Client & Resource Management
    • Develop and maintain B2B partnerships, identify client needs, and provide customized operational solutions (e.g., corporate recruit- ment zones, brand showcase pages).
    • Integrate external resources (media, KOLs), design standardized cooperation processes, and enhance the commercial value of the platform.
    • Industry & Competitor Analysis
    • Keep track of internet industry trends, analyze competitor strate- gies, and propose differentiated operational plans (e.g., user growth, content innovation).

    Hard Skills

    Requirements

    • Minimum 3 years of website operations experience; background in vertical industries such as healthcare, e-commerce, or logis- tics preferred.
    • Experience in multi-language/multi-region website operations is a plus.
    • Proficient in SEO tools and data analytics platforms, with a strong ability to close the loop from data to strategy to execu- tion.

    Soft Skills

    • Strong project management skills, capable of handling multiple tasks simultaneously and coordinating effectively across depart- ments.
    • Creative yet execution-driven, able to design and implement innovative campaigns (e.g., UGC submissions, live streaming collaborations).
    • Proven team leadership experience, skilled at breaking down goals and motivating team members to achieve targets.

    go to method of application »

    Business Developer

    Job Responsibilities

    • Build and maintain strong client relationships by understanding hiring needs.
    • Pitch and promote recruitment solutions to pro- spective clients.
    • Work closely with recruitment consultants to ensure client satisfaction.
    • Meet and exceed business development targets and revenue goals.

    Requirements

    • Bachelor's degree in Business, Marketing, HR, or related field.
    • 2-4 years' experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
    • Strong communication, networking, and negotia- tion skills.
    • Goal-oriented, proactive, and able to thrive in a fast-paced environment.
    • Proficiency in MS Office and familiarity with CRM tools.

    go to method of application »

    Operations Manager

    Job Responsibilities

    • Identify and secure new business opportunities with corporate clients and institutions.
    • Develop and pitch tailored training proposals; negotiate and close deals to meet revenue targets.
    • Collaborate with marketing to launch campaigns and promote programs.
    • Oversee scheduling, trainer allocation, facilities, and resource planning for smooth delivery.
    • Ensure top-tier client and student experiences, from onboarding to post-training support. Monitor KPIs, prepare reports, and recommend improvements for growth and efficiency.

    Requirements

    • Bachelor's degree in Business, Marketing, Education Management, or related field.
    • 3-5 years' experience in business development and operations, preferably in training/education.
    • Proven track record of meeting sales targets and building strong client relationships.
    • Strong leadership, organizational, and prob- lem-solving skills.

    go to method of application »

    Operations Officer

    Job Responsibilities

    • Oversee planning, setup, and continuous optimization of the company website/platform.
    • Coordinate channel resources and manage content updates to enhance user experience and increase page views.
    • Develop and implement SEO/SEM strategies, using tools such as Ahrefs and Semrush to improve key- word rankings and drive organic traffic.
    • Monitor and analyze data (Google Analytics, etc.) to track user behavior and conversion funnels, translating insights into actionable strategies.
    • Partner with design, development, and marketing teams to deliver website feature enhancements, promotional campaigns, and brand exposure.
    • Develop annual/quarterly operational plans, set KPIs, monitor progress, and ensure efficiency.
    • Track industry trends and competitor strategies.
    • Propose innovative, differentiated operational plans for user growth and content innovation.

    Requirements

    • Bachelor's degree in Business, Marketing, HR, or related field.
    • 2-4 years' experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
    • Strong communication, networking, and negotia- tion skills.
    • Goal-oriented, proactive, and able to thrive in a fast-paced environment.
    • Proficiency in MS Office and familiarity with CRM tools.

    Method of Application

    Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by 30th September 2025 Please state your current and expected remuneration in your CV.

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