Job Openings at KoKo Networks

Your Role

As Agent Relationship Representative, you will help KOKO maintain a robust retail network by recruiting and on-boarding agents and ensuring successful operation of their KOKOpoint business. Your key responsibilities will include business development, relationship management, market intelligence, and KOKO Cooker sales in an assigned territory. You will need to achieve set targets related to both building and maintaining satisfaction of our Agent network.

What You Will Do

• Recruit KOKO Agents in accordance with set criteria in the assigned territory
• Drive the growth of KOKO products and services via existing Agent network
• Ensure a great Agent experience throughout their lifecycle
• Conduct Agent trainings on KOKO hardware and software functionality and product benefits
• Ensure Agent compliance with KOKO processes and procedures
• Gather market and competitive intelligence on all facets that affect KOKO business
• Facilitate Agent installation, contracting, merchandising, renewal, and termination, as needed
• Identify risks in assigned territory and proactively manage and report any incidents
• Liaise with different departments within the organisation to ensure a great Agent experience
• Support Agents to achieve their Cooker & Fuel sales targets and maximize profitability

What You Will Bring to KOKO

• Graduate from an accredited University, preferably in a Business-related area of study
• 1+ year of work experience, ideally in sales, relationship management, or customer service
• Excellent interpersonal and sales skills
• Excellent planning and organization skills
• Ability to work under pressure and with minimum supervision

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

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Your Role

As Agent Relationship Manager, you will be responsible for providing sales management and leadership of Trade Development Representatives in your assigned territory and to achieve targets for acquisition and on-boarding of retail agents across Nairobi.

What You Will Do

• Manage and lead a team of Trade Development Representatives (TDRs) to recruit retail agents
• Plan and execute specific sales programs in accordance with company strategy and processes
• Maintain CRM database of current and potential retail agents
• Ensure efficient management of team budgets
• Solicit feedback from TDR team on sales blockers and identify solutions to achieve sales targets
• Generate sales reports for team and company management

What You Will Bring To KOKO

• Bachelor's degree from an accredited University, preferably in a business related area of study
• 4+ years experience in a similar position
• Excellent selling skills
• Team first attitude
• Good planning and organization skills
• Ability to work under pressure and with minimum supervision

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!