Job Openings at Platinum Outsourcing and Logistics

• The IT Assistant will provide comprehensive end-user and departmental support across the organization, ensuring smooth operation of all IT systems and assets. This role encompasses troubleshooting, maintenance, and support tasks, including the management of hardware, software, and network systems. The IT Assistant will also play a key role in project kick-offs, asset tracking, and the development of solutions to new IT challenges.

Key Responsibilities

• End-user Support:
• Troubleshoot and resolve software, hardware, and networking issues.
• Respond to support tickets promptly.
• Provide support for project kick-offs and integration.
• Perform light repair, maintenance, and replacement of hardware on desktops, laptops, and other hardware assets.
• Facilitate repair of assets through suppliers and contracted technicians.
• Departmental Support:
• Support all departments in utilizing tools and resources to complete their mandates efficiently.
• Requisitions Processing:
• Receive and process requisitions for new project kick-offs, IT consumables (e.g., ink cartridges/toners), device replacements, upgrades, maintenance, and repairs.
• IT Systems Maintenance:
• Maintain the organization's local networks (LAN and WAN) through local servers and MS Entra Administration.
• Set up and configure new workstations for all projects and staff (new and existing).
• Create, configure, and maintain user accounts for local logins, email, and MS 365.
• Create, apply, and update security and access policies.
• Monitor biometric systems set up at various sites.
• Monitor and maintain shared resources such as printers and shredders to ensure they are in good working condition.
• Asset Tracking:
• Document critical information, assignees, location, condition, and movement of IT assets within the company.
• Solution Development:
• Develop systems and solutions on-demand for new challenges or user needs.
• Promotional Material Design:
• Collaborate with the communications assistant and customer relations to design and maintain promotional material.

Minimum Qualifications

• Associate diploma or higher in Information Technology, Computer Science, or a related field.
• Proven experience in an IT support role.
• Strong knowledge of IT systems, software, and hardware.
• Experience with network management and system administration.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with various depart

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• The Continuous Improvement Specialist plays a critical role in driving operational excellence across the production process by identifying, documenting, and implementing improvements in machine performance, production capacity, and employee capabilities. The role focuses on tracking performance metrics, initiating Kaizen (continuous improvement) activities, documenting best practices and learning, and analysing data to drive informed decisions. The specialist will actively collaborate with cross-functional teams to ensure continuous process improvement, while reporting findings and outcomes to the Site Technical Manager.

Key Responsibilities

• Track, analyse, and report on performance metrics, identifying areas for improvement in efficiency, safety, and quality.
• Analysing the production processed and structures to determine opportunities for improvement.
• Lead and support Kaizen (machine improvement) initiatives, driving sustainable improvements across production processes.
• Document capability-building activities and ensure that training and development efforts are aligned with operational goals.
• Develop, implement, and document standardized work practices to enhance performance and reduce variability.
• Analyse data from performance reports and improvement activities to provide actionable insights to management.
• Maintain comprehensive records of all improvement initiatives, Kaizen projects, and training programs.
• Facilitate cross-functional workshops and meetings to communicate improvement opportunities and share best practices.
• Work closely with maintenance teams to optimize equipment performance, uptime, and reliability.
• Ensure that all continuous improvement initiatives comply with Safey and Food Safety requirements
• Utilization capacity documentation and understanding of the loss contributors and prioritization.
• Provide regular reports to the Site Technical Manager, highlighting progress, challenges, and opportunities for further improvements.

Minimum Qualifications

• Education: Diploma/ Higher diploma in Engineering, Operations Management, or a related field.
• Experience: Minimum 2 years of experience in continuous improvement, lean manufacturing/TPM, or operations within a production environment.
• Technical Skills: Strong analytical skills with proficiency in data analysis tools and techniques (e.g., Excel, Power BI, or similar). Familiarity with Lean, Six Sigma, and Kaizen methodologies.
• Knowledge: Understanding of manufacturing processes, equipment, and best practices in continuous improvement.
• Certifications: Lean or Six Sigma certification (preferred but not required).
• Soft Skills: Excellent communication, teamwork, and problem-solving abilities. Ability to influence and motivate others to embrace continuous improvement.
• Other Requirements: Flexibility to work across day and night shifts as neede