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  • Posted: Jan 5, 2021
    Deadline: Not specified
  • Worldwide, there are now over 60 million forcibly displaced people - the highest number ever recorded. Of those, approximately 20.2 million are refugees who have fled their home countries as a result of conflict and violent persecution. Of the 20.2 million, over 11 million have been refugees for more than 5 years and some as long as 60. The average length of...
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    Officer, Admin and Human Resource

    Grade: 6
    Starting Salary (Gross): Kshs. 125,000
    Supervisor: Senior Manager, HR and Regional Program
    Supervision Given: [None]

    RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees.  We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.

    The primary responsibility of the Officer, Admin and Human Resource is to provide assistance to the Human Resource and the Administrative functions in their roles in supporting the Urban Refugee Program as well as the UN Collaboration Program (UNCP).

    The core responsibilities of this position are as follows:

    HR Support

    • Assist in the recruitment, on-boarding, and off-boarding of staff which may include but is not limited to contacting candidates, administering skills tests, conducting interviews, preparing on-boarding packets and schedules, exit forms etc.;
    • Maintain the training and development log for Nairobi staff and analyze training needs in conjunction with the Training Manager;
    • Assist in necessary research, development and presentation of internal trainings in conjunction with management staff;
    • Prepare survey questionnaires as/when required and analyze feedback responses received;
    • Assist in the maintenance of staff leave schedules and annual/sick leave balances;
    • Assist in periodic review of the robustness of HR programs and contribute towards updating and/or writing new standard operating procedures;
    • Adhere to confidentiality procedures and policies when collecting or handling HR related data.
    • Assist in the implementation of culture and wellness initiatives developed by the Culture and Wellness Committee;
    • Coordinate welfare support for staff in conjunction with the Senior Manager, HR and Regional Program;
    • Maintain personnel records in good condition;
    • Assist in the implementation of performance management processes;
    • Support the Finance team in the implementation of monthly payroll.

    Logistical Support

    • Assist in identifying venues for organizations’ activities in addition to coordinating the activities, ground transportation, and presentations;
    • Assist in arranging temporary lodging, transport, communication, and other travel logistics for Boston staff, Experts, and/or other guests as may be required.

    Admin Support

    • Offer support on admin functions as needed to ensure smooth functioning of the Admin Unit;
    • Provide administrative support every once in a while for operational departments during visits to the community.

    Other duties as assigned.

    Desired qualifications:

    • University degree in Human Resource, Business Studies, or a related field required;
    • At least two years’ work experience in administrative, logistical, human resource roles (or a combination) and a higher diploma in a related field in lieu of the bachelor’s degree;
    • Excellent written and verbal communication skills;
    • Strong interpersonal skills;
    • Ability to handle and maintain matters confidentially;
    • Excellent computer skills;
    • Experience in HR specific software will be an added advantage.
    • A valid Police Clearance Certificate

    go to method of application »

    Senior Officer, Monitoring, Evaluation and Reporting (MER)

    Grade: 7
    Monthly Gross: Kshs. 179,000
    Reports To: Kenya Country Director
    Supervision Given: This position supervises the MER Associate(s) and the MER clerk

    The Monitoring, Evaluation and Reporting Senior Officer holds overall responsibility for monitoring, evaluation and reporting activities for RefugePoint’s Urban Refugee Protection Program in Nairobi, Kenya. In addition, this position will interface with all other RefugePoint programs to ensure that there is a comprehensive, well-coordinated and integrated approach to monitoring, evaluation and reporting. The MER Senior Officer will engage in the ongoing development and execution of strategies for monitoring, evaluation and reporting of individual units of the URPP as well as MER strategies for the overall, integrated URPP model.

    The MER Senior Officer will be responsible for quantitative and qualitative data collection systems and tools, ensuring data quality, and analyzing and reporting on data in an effective and timely manner. The MER Senior Officer will work in conjunction with the Senior Program Officer, MERL based at the headquarters in Boston to develop and execute MER strategies and build overall organizational capacity for monitoring, evaluation and reporting.

    Core Responsibilities & Duties:

    • Coordination and Systems Enhancement
      • Support individual units in the refinement of MER indicators and data collection tools (quantitative and qualitative).
      • Work with staff to ensure that unit-specific and Urban Refugee Protection Program-wide monitoring, evaluation and reporting plans are in place and followed.
      • Work closely with IT and program staff to advise on refinements to data collection tools and database design.
      • In partnership with unit managers, codify standard definitions and key indicators.
      • Participate in existing organizational partnerships pertaining to monitoring, evaluation and research, and explore opportunities to expand collaboration.
      • Assist in recruiting, training and managing short-term enumerators/surveyors.
    • Monitoring & Quality Assurance
      • Establish and maintain quality standards for data collection and overall program documentation.
      • Conduct quality assurance checks on staff work in accordance with established standards.
      • Ensure organizational objectivity in all MER activities.
      • Stay abreast of, and incorporate into strategies as appropriate, the latest literature, studies, best practices and findings relevant to MER of urban refugee assistance and URPP program areas.
    • Analysis, Evaluation & Reporting
      • Carry out or coordinate qualitative assessments with beneficiaries (e.g. participatory evaluations, focus groups, observation and other).
      • Provide leadership in data analysis.
      • Assist in preparing statistical and narrative reports for both internal and external audiences.
    • Supervision
      • Coordinate identification and engagement of Associates and Enumerators in the MER unit.
      • Monitor and mentor the performance of the MER associates to ensure that the wellbeing of households is assessed on time and accurately using the established tools.
      • Ensure that the MER associates carry out their work in a culturally appropriate way.
      • Supervise and monitor the performance of the MER clerk to ensure that necessary tasks are completed in time to support the finalization of the URPP database build.
      • Assess the performance of all MER staff and maintain accurate performance records.
      • Identify training needs of MER staff and coordinate their training for capacity enhancement.
    • Other
      • Adhere to RefugePoint’s code of conduct, Standard Operating Procedures, guiding principles and uphold the highest professional ethical obligations.
      • Represent RefugePoint in different forums (i.e. Communities of Practise and different fora) as assigned
      • Actively participate in internal trainings, supervision, and team meetings.
      • Attend to other program duties as may be assigned by the Country Director.


    • BA required, MA in relevant field preferred;
    • Working knowledge of refugee issues (in particular local integration, urban/out-of camp programming, livelihoods, psycho-social assistance and child protection) preferred but not required;
    • 3-5 years direct program experience in monitoring and evaluation;
    • Ability to work with and analyze large data sets;
    • Ability to synthesize information clearly, consistently and logically;
    • Familiarity with mobile data collection;
    • Enthusiasm for and dedication to working with vulnerable populations;
    • Excellent English writing skills; ability to draft professional reports in English;
    • Excellent Kiswahili speaking and writing skills;
    • Familiarity with stats packages preferred (for example: Access and SAS, SPSS or Stata).

    Special Requirement:

    • Police clearance certificate.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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