Job Openings at Save the Children

ROLE PURPOSE:  

• The role of Global Change Manager sits within the Digital Programming team at Save the Children International. This team is responsible for leading the digital transformation of our work with children and forms a central pillar of our global strategy to deliver greater impact to more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver, and scale safe, high quality digital programmes. 
• The role will lead change management for our Integrated CVA Management project, which aims to transform our ability to efficiently deliver Cash and Voucher Assistance (CVA) programs at scale by implementing a digital solution that registers participants and manages the entire CVA lifecycle.   Automation of the CVA processes will reduce manual effort, eliminate processing errors, and shorten our response time. It will enhance transparency and accountability for our donors, while laying the digital foundations for delivering cross-programmatic, person-focused interventions in the future.   
• The Global Change Manager will be accountable for understanding the project context, and identifying and incorporating project stakeholders into the design, defining and managing the change plan and ensuring its successful deployment across our Country Offices and Members. They will be responsible for assessing the impact of change resulting from proposed digital solutions, and implementation options in terms of our people, processes, data, technology, policy & governance as well as our global legal requirements. They will work closely with individual projects and the wider Digital Programming Team to agree priorities, develop robust change plans, and monitor progress against these plans. There will be a need to consider the change implications and approach, not only directly on the project stakeholders, but also on the wider organisation to manage the change successfully and embed new practices and ways of working. 
• The role holder will be responsible for managing the Change Management deliverables as part of the defined Save the Children Project Lifecycle, including e.g. a Stakeholder Matrix, Change & Communications Plan, and Change Impact Assessment etc. Core to this role will be ensuring effective alignment with wider transformation initiatives, as well as effectively managing relationships with key stakeholders and driving continuous improvements. Externally, the role may be required to work closely with third parties such as consultants and technology partners to understand and assess the impact of proposed ways of working, approaches and communications.  In time, the role holder will be required to work alongside Regional Change Managers, within Member offices, embedding change at a global and collaboratively on a local level.  

EXPERIENCE AND SKILLS 

Essential 

• Demonstrated experience and capability in change management and supporting the delivery of major transformational projects in regard to business processes and systems within a large and complex international organisation as well as changes to organisation structure and ways of working 
• Experience of working across project phases to deliver change management oversight and interventions 
• Experience in transitioning and embedding project approaches and methodology within an organisation 
• Demonstrable ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage 
• Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in 
• Excellent communication and interpersonal skills. Engaging as well as assertive, influencing and negotiating 
• Affinity, knowledge, and experience of working within a standardised project/change methodology 
• An understanding of the concept of agile project delivery and the resulting impact on change management activities 
• True passion for results, responsibility and proactivity 
• Competent in MS Word, Excel and PowerPoint  
• Willingness and ability to travel 
• Cultural awareness and experience of delivering solutions internationally 

Desirable 

• Prior experience in delivery of global transformation initiatives is highly desirable 
• Previous Non-profit sector knowledge/experience 
• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic) 

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ROLE PURPOSE:  

• Save the Children is evolving its organisational structure in order to stay true to its mission, vision and values, whilst being able to withstand external pressures – be those geo-political demands; increasing stakeholder expectations; challenging funding environments; or declining trust in large INGOs. This is driven through our ambitious transformation agenda.   
• Our focus is on championing the rights and interests of children worldwide, putting the most vulnerable children first and to do this we need to ensure we effectively connect with the children and families we support as well as the communities and partners we work.   
• The Project Lead (Digital Data Collection) sits within the Digital Programming team at Save the Children International, which is responsible for leading the digital transformation of our work with children. This forms a central pillar of our strategy to deliver a greater impact to far more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver and scale safe, high quality digital programmes.    
• Data collection is a critical activity which occurs with high frequency across Save the Children countries. Our 2022-24 strategy references the paramount important having the “right data in the right place”.  Our ambition is to transform how data collection is carried out across the organisation through the global roll-out of standard digital tools and platforms which will mitigate data protection risks, generate significant efficiency gains, and - crucially - greatly enhance our ability to generate insights, assess our effectiveness and hold ourselves to account for the impact we deliver.  It is the role of the Project Lead (Digital Data Collection) to help Save the Children achieve this ambition.  
• To be successful, the Project Lead (Digital Data Collection) should be open to rolling up their sleeves and getting into the nuts and bolts of the organisation. They should also welcome the challenge of driving a digital transformation in an environment with lots of ambiguity and insufficient data but with huge potential to make a positive difference to the lives of millions of children.   

EXPERIENCE AND SKILLS 

Essential 

• A successful track record of managing large and complex projects for global organisations that include systems, processes and operating model changes 
• Extensive experience leading the implementation and ongoing management of data collection and case management tools, ideally in a development or humanitarian context 
• Demonstrable experience and in-depth knowledge of programme and project practices and standards  
• Experience leading an innovative project to deliver an outcome that has not previously been accomplished elsewhere in the sector 
• A proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance  
• A proven ability to apply excellent analytical and problem-solving skills, and to work collaboratively to deliver effective solutions to project related issues. This may include taking on hands on analysis activities to support the wider team as required 
• Highly developed organisational awareness and ability to understand any sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress 
• Strong team leadership abilities with the ability to motivate and mobilise individuals outside their reporting line 
• Excellent communication skills (written & oral English), including the ability to communicate and influence at all levels of the organisation 
• Able to demonstrate instances of initiative that have delivered organisational benefits 

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ROLE PURPOSE:  

• The role of Global Change Manager sits within the Digital Programming team at Save the Children International. This team is responsible for leading the digital transformation of our work with children and forms a central pillar of our global strategy to deliver greater impact to more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver, and scale safe, high quality digital programmes. 
• The role will lead change management for our Digital Messaging initiative. One of the greatest opportunities for Save the Children to transform the reach and efficiency of its programming is to harness digital forms of communication to train, engage, nudge and learn from those we wish to support. But a key barrier to the widespread adoption of digital communications is that many of our local teams do not know how to select the most suitable messaging platform for their needs and deploy messaging effectively in their programmes. Our Digital Messaging project aims to enhance audience engagement and communications in our programming - a key priority in our 2022-24 strategy – by providing a central digital capability for our implementing offices and partners. 
• The Global Change Manager will be accountable for understanding the project context, and identifying and incorporating project stakeholders into the design, defining and managing the change plan and ensuring its successful deployment across our Country Offices and Members. They will be responsible for assessing the impact of change resulting from proposed digital solutions, and implementation options in terms of our people, processes, data, technology, policy & governance as well as our global legal requirements. They will work closely with individual projects and the wider Digital Programming Team to agree priorities, develop robust change plans, and monitor progress against these plans. There will be a need to consider the change implications and approach, not only directly on the project stakeholders, but also on the wider organisation to manage the change successfully and embed new practices and ways of working. 
• The role holder will be responsible for managing the Change Management deliverables as part of the defined Save the Children Project Lifecycle, including e.g. a Stakeholder Matrix, Change & Communications Plan, and Change Impact Assessment etc. Core to this role will be ensuring effective alignment with wider transformation initiatives, as well as effectively managing relationships with key stakeholders and driving continuous improvements. Externally, the role may be required to work closely with third parties such as consultants and technology partners to understand and assess the impact of proposed ways of working, approaches and communications.  In time, the role holder will be required to work alongside Regional Change Managers, within Member offices, embedding change at a global and collaboratively on a local level. 

EXPERIENCE AND SKILLS 

Essential 

• Demonstrated experience and capability in change management and supporting the delivery of major transformational projects in regard to business processes and systems within a large and complex international organisation as well as changes to organisation structure and ways of working 
• Experience of working across project phases to deliver change management oversight and interventions 
• Experience in transitioning and embedding project approaches and methodology within an organisation 
• Demonstrable ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage 
• Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in 
• Excellent communication and interpersonal skills. Engaging as well as assertive, influencing and negotiating 
• Affinity, knowledge, and experience of working within a standardised project/change methodology 
• An understanding of the concept of agile project delivery and the resulting impact on change management activities 
• True passion for results, responsibility and proactivity 
• Competent in MS Word, Excel and PowerPoint  
• Willingness and ability to travel 
• Cultural awareness and experience of delivering solutions internationally 

Desirable 

• Prior experience in delivery of global transformation initiatives is highly desirable 
• Previous Non-profit sector knowledge/experience 
• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic) 

go to method of application »

ROLE PURPOSE:  

• Save the Children is evolving its organisational structure in order to stay true to its mission, vision and values, whilst being able to withstand external pressures – be those geo-political demands; increasing stakeholder expectations; challenging funding environments; or declining trust in large INGOs. This is driven through our ambitious transformation agenda.  
• Our focus is on championing the rights and interests of children worldwide, putting the most vulnerable children first and to do this we need to ensure we effectively connect with the children and families we support as well as the communities and partners we work.  
• The Senior Project Manager (Cash & Voucher Assistance) sits within the Digital Programming team at Save the Children International, which is responsible for leading the digital transformation of our work with children. This forms a central pillar of our strategy to deliver a greater impact to far more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver and scale safe, high quality digital programmes.  
• One of our greatest opportunities lies in adopting a more person-centric approach to managing data, leveraging workflow digitalisation and automation to accelerate our interventions, and unlocking additional value by utilising participant data across multiple programs to harness the resulting synergies. 
• As a crucial first step, our Integrated CVA Management project aims to transform our ability to efficiently deliver Cash and Voucher Assistance (CVA) programs at scale by implementing a digital solution that registers participants and manages the entire CVA lifecycle.   Automation of the CVA processes will reduce manual effort, eliminate processing errors, and shorten our response time. It will enhance transparency and accountability for our donors, while laying the digital foundations for delivering cross-programmatic, person-focused interventions in the future.   
• The role of the Senior Project Manager (CVA) will be to deliver on our priorities for this initiative. This will include setting up the governance, ensuring the required team / reference groups are in place, establishing a robust plan, working with the BA to complete the current and future state analysis, determining options to move forwards, identifying and proposing mitigations for project risks and issues, defining the costs and benefits and coordinating the required governance to move each stage of the project through the approvals process. The Senior Project Manager will also need to effectively coach and guide project team members, ensuring they are held accountable for delivery. 
• The role holder will be responsible for establishing project management practices utilising SCA’s Project Lifecycle, managing relationships with key stakeholders and driving continuous improvements. Prior experience in delivery of global transformation initiatives is therefore essential for candidates applying for this role, in either the INGO sector or the private sector. 

EXPERIENCE AND SKILLS 

Essential 

• An extensive track record of successfully managing large and complex projects and programmes that include systems, processes and operating model changes 
• Extensive experience leading projects focused on the transformation journey in the Digital space, demonstrating experience implementing short term quick wins as well as longer term high value implementation 
• Demonstrable experience and in-depth knowledge of programme and project practices and standards  
• Experience leading an innovative project, where there is a requirement to develop an outcome that has not previously been delivered in the same way more broadly in the market 
• A proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance  
• A proven ability to apply excellent analytical and problem-solving skills, and to work collaboratively to deliver of effective solutions to project related issues. This will include taking on hands on analysis activities to support the wider team as required 
• Highly developed organisational awareness and ability to understand any sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress 
• Strong team leadership abilities with the ability to motivate and mobilise individuals outside their reporting line 
• Excellent communication skills (written & oral English), including the ability to communicate and influence at all levels of the organisation 
• Able to demonstrate instances of initiative that have delivered organisational benefits 

Desirable 

• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic 
• Experience of implementing cash or voucher assistance programmes in either a humanitarian or development context 
• Non-profit sector knowledge/experience 

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The purpose of the Engagement & Information Manager role is to:

• Support implementation of the wider portfolio’s engagement and information strategy with a particular focus on Flex OM. The Engagement & Information Manager will design and deliver activities, engagements and key materials that aim to move a wide range of stakeholders along the change curve and facilitate project delivery.
• Support production of a suite of products to meet strategic reporting requirements and ensure project business cases and benefits are understood and effectively included in the associated stakeholder engagement activities.
• Design, deliver and monitor a range of employee engagement activities that support the Transformation Delivery and Global Project Teams’ wellbeing, emotional commitment to Save the Children, sense of purpose, enthusiasm and connection.

The role holder’s key stakeholders include the Chief Transformation Officer and Transformation Delivery, Global projects and IT teams as well as SCI/SCA Board, CEOs and SLT of SCI and Members, Regional and Country Directors and all SCI Staff.

EXPERIENCE AND SKILLS

Essential

• Proven experience in developing and implementing high impact engagement, information or communication strategies, ideally in a complex global organisation.
• Experience of working in a project and change environment and knowledge of project and change management methodologies and approaches
• Excellent writer and editor, skilled at distilling large amounts of information and crafting messages for diverse audiences
• Fluency in written and spoken English
• A strategic thinker with the ability to consider wider organisational needs
• Organized, with a focus on timelines and deliverables and the ability to drive things to conclusion
• Ability to work under pressure and meet tight deadlines in a fast-paced and changing environment
• Self-motivated, self-starter
• Strong interpersonal skills, able to interact with stakeholders of varying degrees of seniority
• Excellent influencing and negotiation skills, including an ability to deal with people at all levels with credibility, tact, and diplomacy
• Proven experience working with and providing advice to chief executives and other senior leaders
• Highly resilient, comfortable with change and able to manage ambiguity
• Organisational savviness and business acumen
• A commitment to Save the Children’s mission and values

Desirable

• Experience developing and implementing engagement plans for largescale organisational design projects
• Experience working in both the International Development and Corporate Sectors
• Experience of complex global/federated organisations

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EXPERIENCE AND SKILLS

Essential

• Experience with award portfolio management and knowledge of major compliance requirements
• Experience communicating with impact in a complex stakeholder environment
• Problem solving skills to identify and lead the resolution of issues including sustainable, continuous improvement
• Ability to understand grant budgets and analyse financial reports
• Proven influencing skills with the ability to communicate compliance requirements to stakeholders in the most appropriate way
• Computer literate, with excellent Microsoft Excel skills with the ability to draw out complex data from various sources
• Strong team skills and the ability to develop and maintain effective working relationships at all levels both within and outside the team
• Cultural awareness and ability to build relationships quickly with a wide variety of people
• Patient, flexible, able to improvise and communicate clearly and effectively under pressure.
• Excellent planning, management, and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities
• Basic understanding of operational programming, including the realities of the context
• Strong communication (written and spoken), and interpersonal skills in English, with experience in managing or working with multicultural teams
• Demonstrated understanding and application of the grant (award) management cycle
• Demonstrable commitment to equal opportunities and an awareness of what constitutes good practice
• Demonstrable interest in humanitarian response work
• Ability to travel, possibly at short notice, up to 20% of the time to Save the Children International regional and country offices, potentially to remote and insecure locations.

Desirable

• Experience of staff supervision (work plan/task management) to ensure the team delivers on what is expected (either as a direct line manager or managing a project/workload/deliverables requiring others’ delivery)
• Experience in financial accounting
• Experience of working in a complex international organisation
• Experience working for Save the Children
• Experience working in emergency responses, and strong understanding of humanitarian response activities and emergency management cycles
• Language skills, alongside English, particular in Spanish, French, or Arabic