Job Openings at Standard Chartered Bank

The Role Responsibilities

• Would be responsible for transitioning multi-factor authentication capabilities for Desktop and Password-less authentication from project phase to operate phase
• Manages and continuously enhances capabilities within Security Technology service portfolio.
• Act as a subject matter expert for resolving Level 3 issues
• Provide subject matter expertise in ForgeRock  Access Manager, ForgeRock  Directory Services, Oracle Unified Directory, Secret Double Octopus tools to the build authentication capabilities.
• Responsible for Development, Testing, and implementing authentication solutions, preferably using a DevOps approach
• The role partners with technical teams and senior architects to analyse technical and non-technical requirements to build robust authentication solution for Desktop MFA and Passwordless
• Operates various Authentication technology tools, based on niche specialization such as Passwordless authentication
• Assist the Service and Project Team in troubleshooting and remediating issues
• Work collaboratively as a member of a Team to build and develop technical Identity and Access Management solutions

• Coordinate solution implementation, advisory, problem management, change control and incident response.
• Collaborates with business teams, infra teams, security operations and offers technical guidance
• Develops, tracks and analyses actionable metrics to continuously improve tooling and procedures and provide visibility of operations to management.
• Performs security assessments and vulnerability analysis as required to justify risk tolerances and acceptances
• Documentation of security infrastructure, implementation, operational manuals and developing configurations to meet new business requests
• Review findings from and Identify root causes for common issues and provide recommendations for sustainable improvement.

Our Ideal Candidate

• A Bachelor's degree in Engineering or related fields
• 8 – 10  years of progressive IAM experience with focus on Authentication with at least 4 years in delivering enterprise solutions for modern authentication mechanism
• Strong understanding of Secret Double Octopus tooling, ForgeRock  Directory Services (Open DS), Oracle Unified Directory, ForgeRock  Access Manager (OpenAM), ForgeRock  Identity Gateway and Active & (Azure AD) Directory (desirable)
• Must have experience in implementation of authentication technologies and federated identity standards and protocols (multifactor authentication, secure-key, SSO, LDAP Kerberos, OAuth, SAML, OpenID Connect) at an enterprise scale
• Skillsets in the following would be an advantage
  • Programming experience in Java/J2EE, Spring/Hibernate, Rest APIs, JSON, XML
  • Working knowledge of Containers and container orchestration platform
  • Knowledge on version control tools (SVN, GitHub), Groovy scripts.
• Must have a clear understanding of the concepts of Identity and Access Management and related workflows.
• Experience in working with geographically dispersed teams, preferably in the Financial Services industry.
• Experience with enterprise applications (architecture, development, support, and troubleshooting).
• Experience and exposure to threat modelling and design reviews to assess security implications and requirements for introduction of new technologies.
• Strong interpersonal and communication skills; ability to work in a team environment
• Ability to work independently with minimal direction; self-starter/self-motivated
• Technical writing experience is a plus
• Industry certifications like CISSP, ForgeRock  related certifications would be plus

Apply now to join the Bank for those with big career ambitions. 

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The Role Responsibilities

The responsibilities include the following.

• Situation Management - Network related major incidents and Critical Migrations.
• SME level troubleshooting of complex network incidents and faster recovery by applying technical fix.
• Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology support team and management, application/business support.
• Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
• Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
• Communicating and interacting with clients for providing expert advice.
• Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
• Provide technical direction for systems migration and integration.
• Meeting and exceeding defined service level metrics on timeliness and accuracy.
• Work as a global team to manage the operations of multiple customers with multiple shift operations.

Contribute to the development of short- and long-term strategic network improvement goals.

Our Ideal Candidate

The successful candidate should possess:

• Graduate degree in a technical discipline with good professional certifications.
• Around 5 to 8 years of in-depth, hands-on working knowledge in Network WAN/LAN with Security technology and Operational experience in a ISP environment – with BFSI industry or in a RIM profile handling large enterprise Banking and Financial Services Industry experience.
• Proven ability to manage diverse stakeholder expectations.
• SME level technical & analytical skills, with experience in root cause analysis and network performance tuning is necessary.
• Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management
• Industry certifications CCNP Equivalent is Mandatory.

Following Skills are highly desired at deep technical level:

• Switching / Routing (WAN & LAN) - Cisco and Juniper (Preferred).
  • Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways (Optional)
  • IP Services like DNS, DHCP, IPAM, AAA Platforms (Optional)

• Experience in working with cross-border teams, preferably in Banking and Financial Services Industry.
• Must have good time management skills and excellent customer focus.
• Ability to work and communicate with external clients and multiple groups within the company.
• Good interpersonal skills.
• Cultural sensitivity – allowing understanding of how business expectations differ in different cultural environments.