Job Openings at Wisen HR

Location: Karen, Nairobi

 Job profile: The Retail Sales Representative will provide excellent customer service and meet sales quotas for the business. Will help identify client needs, present and answer questions about the products and recommend solutions. Ultimately ensure that customers leave the store satisfied and will contribute to the store’s profitability.

 Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Supervisor
• Stay up-to-date with new products/services

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Diploma holder in Customer Service, Retail, Marketing or similar education
• BSc in Marketing or related field is a plus

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Location: Ngong road, Nairobi

 Our client, a retail and distribution company, is looking for a competent Inventory and Cost Accountant to join their team.

 Job Profile: This position is responsible for accounting and reconciliation of inventory, timely identification and resolution of inventory discrepancies as well as perform physical inventories.

 Responsibilities

Inventory

• Devise ways to optimize inventory control policies
• Enforce compliance with company’s inventory policies and operational guidelines
• Conduct inventory control audits, variance analysis, store returns and physical inventory count reconciliations
• Ensure product stock is adequate for all distribution channels
• Record daily deliveries and shipments to reconcile inventory
• Partner with management to place orders to replenish stock avoiding insufficiencies or excessive surplus
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to management on stock levels, issues etc.
• Evaluate performance using key metrics and address issues to improve it
• Develop exit strategies for unsuccessful products

 Data & Financial Analysis

• Reconcile inventory accounts to the general ledger
• Regulary develop inventory analysis reports and analyze variances
• Monitor purchase cost to determine price and desired profit margins
• Diagnose the cause of inventory discrepancies/variances
• Analyze data to anticipate future needs
• Undertake sound financial management to ensure the company is profitable and stays within budget
• Report to senior executives on progress and issues
• Identify customer preferences and forecast consumer trends
• Assist upper management in buying decisions
• Negotiate terms of agreements to achieve the best deal for the company
• Monitor stock levels and make plans for buying within budget
• Create reports on sales and budgets and adjust strategies accordingly
• Make forecasts for product demand to ensure the sustainability of inventory

Stores Management

• Enforce compliance with company’s inventory policies and operational guidelines
• Forge and maintain trust relationships with vendors to promote fair dealing
• Place appropriate orders to ensure product availability that meets consumer demands
• Liaise with marketing teams to determine competitive pricing and promotional activities of a product category

Qualifications

• Minimum of 4 years experience as a Cost Accountant, Cost Analyst, Inventory Manager or similar role
• Understanding of GAAP in relation to inventory
• Excellent knowledge of data analysis and forecasting methods
• Ability to accurately track inventory and create reports
• Strong business acumen with a strategic orientation
• Knowledge of inventory performance evaluation metrics and principles
• Up to speed with purchasing best practices
• Demonstrable aptitude in effective negotiating
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Proficient in MS Office; working knowledge of Sage is an advantage
• Exceptional communication and interpersonal abilities
• Reliable and trustworthy